[Resolved]  IGL + Cng Stations — Balance Money Never Returned + Faulty Machines

I use CNG in my car & get it filled every after 6-7 days from pump close to my house i.e. Mayur Vihar-1, Extension, Delhi-110091.Every time they cheat us like this & if you demand balance money they refuse on the pretext of not having the same.

1. I got my CNG filled on 5.3.2011 against cash memo no IGL/10/10/19045, Station Name : Mayur Vihar & amount was Rs 265.50 for 9.15 Kgs & they charged me Rs 206

2. Cash nemo no IGL/10/10/10990 Dated 12.3.2011, Station name : mayur Vihar & amount was Rs 253.60 for 8.74 Kgs & they charged Rs 254.

In both the cases they did not return the balance of Rs 0.50 & 0.40.

I also wish to bring this to their notice that both the times while filling the CNG machine stopped after filling only 5% of the gas & when i complained about it, they asked me to write complaint in the book WHICH I DID on todays date.

Will IGL check this complaint & also devise the method of Installing "Recharge Machines"as in the case of "Delhi Metro " where we can recharge the amounts in any denomination.

Even in case of METRO travel by card the amount debited is like Rs 16.20 for a normal value of Rs 18 ( since there is 10% discount )

Will IGL learn something from METRO or will keep sleeping & promote corruption.

Mukul Pandey
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Mukul... regarding your concerns of balance amount.. do they provide you with the option of paying through Credit Card/Debit Card, in that case you would be charged exactly what the amount is.

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