[Resolved]  Indane — difficulty in gas booking &late delivery

SIR/MAAM,
i am costomer of indane gas at Rakant enterprizes, west patel nagar, NEW DELHI. My cost. no. is 28588.
It is very difficult and sometime impossible to book the gas at this agency as out of 3 phones one is out of function, one is always busy and other is ringing but nobody lift it. smetime it take more than a week just to book the gas. Fed up with this system, i booked the gas by 1260 telephone no. on 14.1.08 but till date i have not got the gas even after 11 days of bookng. i am not sure whether they entertain that booking or not. if not than what is the use of that service.
Kindly help me to get the gas at the earliast and try to convince agencies not to harrass the costomers.Many other costomers are also facing same problem with this agency. Can i change the agency.
With egards
Y.V.Singh
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Aug 13, 2020
Complaint marked as Resolved 
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lindane — misguiding for booking cylender

when i rushed to your prithvi gas agency they told me that they can not give me new connection without new two bernur stove.

lindane — Pathetic delivery and booking system

Hello,
I have an Indane connection with Madhvi Gas Agency in Hyderabad. Even though they have published numerous phone numbers on their booklet, not even a single one is EVER picked up. This means customer has to always walk down to their agency (which, in my case, is almost 10 kms away) during office hours just for booking. The minimum delivery time, they promise, is 10 days.

This is in stark contrast to another gas agency in Hyderabad only which deliverd in 3-4 days and always picked up phone and addressed complaints etc.

Request concerned authorities to initiate approproate action againt such insenstivity of gas suppliers towards their customers.

Thanks and Regards
S.Mittal

lindane — Duration for Booking

We are having an Indane gas connection with 2 cylinders. I would like to know the minimum duration for booking a cylinder with the dealer. Many dealers are booking after 21 days, whereas my dealer insists on minimum 30 days for booking. I request you to send an official confirmation in this regard.

Regards
T.N.Venkataramaiah
Reserve Bank of India
Bangalore

lindane — Gas Booking and Delivery

Dear Sir,

I have an Indane Gas Connection. My customer no is 76234. I booked Gas on 2nd Sep 2010 in chennai adyar office. Till now i have not received gas. Whenever i call they say tomorrow. This is a height o[censored]nprofessioanlism.

Please help me. My phone no is [protected].

Thanks and Regards
Sandeep Bisawa

lindane — delivery gas

Dear sir,
I want to say that the delivery of indane gas cylinder is not on time, the last delivery of gas cylinder is on 10th august 2010 and from that date there is no delivery . I want you to take some action so that we can get gas cylinder delivery on time.

Thanking you
Anil Puniya
[protected]

lindane — By telephone booking

I have been trying to book gas refill cylinder through phone. But on phone I could not book.



I have been trying to book gas refill fhrough phone. While calling 1260, I am getting a reply. For malayalm press 1, for English press2 for hindi press 3. Even if I press
1, again repeating same thing, press 1,2,3 and so on. At last it will say your time is over and disconnect. Please try to rectify the mistake of the computer. or stop booking over telephone., it may disturb consumers like me.

Mathai Koshy, Consumer No.2674, R.C.B. Konni.
[protected]@gmail.com

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