[Resolved] Indane — Delay in cylinder delivery

sadhiya banu

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Sir,
We had booked our Indane cylinder on 02.09.2012 (8.20 a.m) through mobile. Our consumer number is 67409 and the booking reference number is 274546. Its been more than 25 days since we had booked the cylinder. The booking in-charge personnel said that they will deliver the cylinder within 15 days. But, so far there is no response and when inquired they say that there is lack of load of cylinders. When i happened to pass through the Malaviya avenue gas agency from where we get our cylinders i saw an lorry (No. TN 20 U 7925) full of cylinders getting unloaded at the agency. When i inquired whether i will be getting our cylinder out of this load, the in-charge people said this for those who had already booked before you....
I received our cylinder lastly on 17.08.2012 and after 15 days only i had booked for the other cylinder on 02.09.2012. according this calculation its nearly 40 days since we had received cylinder. When there is a facility of online booking there should also be a facility for online complaints. I am also sending a complaint regarding this matter to the given email - [protected]@vsnl.in.
I am really frustrated and i request the higher authorities to kindly look into this matter seriously so that people get their cylinders on right time. i would be grateful if the needful is done at the earliest.
Syed Ibrahim.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

vinod bhatia

from Chennai, Tamil Nadu

Indane Gas — gets cylinder after 50/60 days

i vinod bhatia cust no.13728 have been facing problem with M M gas service,amritsar from day one.It takes me 50 to 60 days to get a cylinder.Staff as well as owner is not ready to listen any complaint in this regard.but surprisingly cylinders are available in "black" with them.please look into the matter.

Joseph K L Con No. 16227

from Bhopal, Madhya Pradesh

lindane — delay in cylinder delivery

consumer no:162627
gas booking no:794 date:04.03.08 at sainik gas, trichur
dear sir,
we had booked for a refill on 04.03.08 vide number 794 at sainik gas, trichur.we regret to inform you that even after a lapse of forty three days the refill has not been delivered to us .we request you to be good enough to attend the matter and take necessary steps to deliver the cylinder immedietely.please note that both our cylinders are empty and we are experiencing much difficuilty without hte same
yours faithfully,
joseph k l

KUNJUKUNJU

from Khammam, Telangana

I Kunjukunju cust no.13100 have been facing problem with HP gas service(Sandhya flames Aranmula pathanamthitta kerala)booked on[protected] but i didn't get the cylinder now .It takes me 50 to 60 days to get a cylinder.Staff as well as owner is not ready to listen any complaint in this regard.please look into the matter.

REGARDS
MR KUNJUKUNJU

Dileep1977

from Noida, Uttar Pradesh

I have booked for Gas Cylinder 13days back. My Connection No is 28731 with Yadu Gas Sahibabad. Till date this is not delivered. In our local area there are lot of people who are supplying Gas Cylinders in Black Market. We are 3 member family. And My cylinder never lasted for more than 22 days. While we were living delhi, one cylinder was sufficient for 50-60 days. This is very starnge that how Gas cylinder not lasting for more than 3 weeks by changing from Delhi to Vaishali(Ghaziabad)!!!!!

lathalatha

from Chennai, Tamil Nadu

lindane — Delay in delivering the cylinder

I booked for the gas cylinder on 21st Dec, 2010. The cylinder has not been delivered till date. I have a single gas connection and every time I call them up, they will reply that I will get it tomorrow. My consumer number is 32776 - Prasanna Gas Agency, Korattur. Its really frustrating to follow up even after booking.

Please do something to make a flawless delivery system.

Regards
Latha

evergreen

from Brahmapur, Odisha

Indane Gas — delay in unloading of cylinder

Respected Sir/Madam

Even after repeated calls and booking we receive the cylinder only after fifty to sixty days they say the cylinder should be issued only after 45 days.Is it true.If,yes what is other option to receive the cylinder in this fast moving days.

Hope there will be a better reply.

alok.rawal80

dear sir,
I have my indane gas connection consumer no.58769 in technocrat company in jodhpur.Sir I have booked my cylender 10days before on E-mitra which I have recipt.when I asked about delevery they told me that they are booking refill today and I will get it after15days more and saying that we book cylender after21 dats of early delevery.but ther is no such order.when I contected to area manager and their helpline no. ,which were published in local news paper but there was too no responce.NOW WHAT TO DO WHOM WE COMPLAIN WHO WILL RESOLVE OUR PROBLEM.It is permanent problem of customers but we have no help neither IOC here nor government.last month too I wrote complaint but there was no effect.but this time pleaseeeeeeeeeee take some ACTION.PLEASEEEEE
THANKING YOU
ALOK RAWAL,UMAID CHOWK JODHPUR
E MAIL ADDRESS-alok.[protected]@gmail.com

lakshmi8d

from Thiruvananthapuram, Kerala

We stay in chembukkavu trichur and our gas consumer number is 5071.Our indane gas agency is GK Gas.They have very poor customer relations and also do not have a specific rule for delivering the refill cylinders.some times they say it takes 30 days, sometime they say booking is accepted only 10 after the delivery of the new cylinder.Also booking a cylinder from this agency is a very hectic job as the phone is always temporarily out of order..this is the situation that is not only faced by us but also many customers of this agency.

I would also like to know the correct strategy for refilling a cylinder and the time span for its delivery.I kindly request you to take immediate action regarding this.

kailash1978

from Hyderabad, Telangana

my cusumer no is CX 1992293 and my gas agency name is Gauri Enterprises Palam, New Delhi. I had booked my refill on date 28/12/14 successfully and received reference no is 521841. i also want to inform that my Aadhar No has been also linked with Bank in Feb 2013 but till on date 13/1/15 i have not received my refill. when i went to the office of Gauri Enterprises and ask for the status they told me that it will take another 3 to 4 days to deliver the same. every time I received my refill after 10 to 15 days from booking date but as per the other Indane gas consumer of different agency they receive the same within 2 to 3 days for the date of booking. i dont what is the problem the agency. kindly help me out of the problem.