[Resolved]  Indane Gas Agency — Delay in delivery/ Not picking phone

we have transit house in vadodara. now we want domestic gas connection at 11, anupam society, Jetalpur Road, Baroda.

kindly advise

with regards

DEAR SIR
I am resident of MORADABAD. I have my Indane gas connection services with PANCHEEL GAS Agency in PELE KOTHI, area which is near PEELI KOTHI PERTOLE PUMPmy Consumer No. RF 8128. The service of this PANCHEEL GAS Distributors is so bad that it irritates all the customers in an around that area. Every month it is very difficult to book a cylinder as they wont pick up the phone and keep all their phone aside in order that we get busy beep. AND IHAVE A VERY BIG PROBLEM my consumer no is 8128 ye no mere papa ke tauji ke naam par c/o n aresh kumar khanna ke naam hai ab ye court se formality puri karke naresh kumar khanna ke naam par issue ho gaye hai lekin wo ab hamse 1700rs mang rahe hai gas connection ko book karne ka liye aur kha rahe hasi ki ye tab transfer hoga jab ap 1700rs de denga. pls sought my problem asoon as possible.
thank you
regards
rachit khanna
moradabad
[protected]

i am one of your customer from 2001 onwords and i am residing in calicut city, kerala state. The connection is in my father name V M KORAH and consumer no is 27386, Now a days your agency delivery is very delayed.. and when we are contacting the agency phone is not picking several times and when we get line they are not giving the right answer when we will get the delivery. Its is very sad to say that we customers are facing big probolems for these issues. Last time we booked at march 31st through phone and till this date we didnt get the delivery. The agency name is CHAND GAS AGENCY, CALICUT.

So i request you to please take necessary actions and pleae avoide delay for delivery.

TONY GEORGE
CALICUT
KERALA.

Subah 9.00 baje se leker shaam ko 5.00 baje tak nangloi gas service jiska code no. 9107239 hai and phone no. 25944438, 25948022 par koi bhi phone pik nahi karta.

sir i had applied for gas connection since last two year after 2 years my connection has come
now agency holder said if you will take connection gas chulla & rugalator will be given to you
if you will not take chulla connection will not be given this is a company restriction
what is this agency holder demands for rs 4000 for new connection but i had chulla already i dont want to take chulla pls solve this matter and give company rules detail

i am from faridkot punjab
agency holder is jain gas agency

not doing gass boking

sir,
firozabad gas service, bye pass road nagla bari, firozabad, U.P., pin- 283203 ka ek gas no. mere naam par hai.agency wala mughe gas nhi deta. mai ek 70 year ki old women hau.7 month pahale mere gas paper, coupan book agency ke empoly mr gupta & mr yadav ne yah kah kar le lia ki aaj gas nahi hai. kal paper aor gas le jana, aaj tak mujhe agency ne mujhe paper aor gas nahi dee. mujhase mr. gupta aor mr yadav 1000 rs ki dimand karate hai. mai old lady bahut paresh hau. pl. mujhe gas paper aor gas dilavane ka kast kare.

uma devi
vill. uzirpur
p.o. - mathasena
distt - firozabad ( u.p.)

Dear Sir,
Today i was go to local office of indane gas agency (Ambesh Gash Service), Alka puri, Alwar (Raj)-301001.
I want DBC connection but Ambesh Gas Agency's told me " we will issue your DBC with in 15-20 days but there is a condition on DBC that is -you purchase a lady sute (fire prove). this is compulsury from company".
May i know - Lady sute (fire prove) purchase is compulsary for DBC (cost-1850+230) & Gas stove purchase compulsary for First connection.is it mandatory for first gas connection & for DBC

Thanks
Yogesh

I would like to bring another problem to your notice. My consumer no. bei ng 13219 with Flame Centre, South Patel Nagar, I never get their telephone number - either their numbers are busy or no response. Finally, I discovered a centralized number where I had booked my gas on 24th June vide No.13. Till today, i.e. 3rd july supply has not come and when I telephone again at the centralized number today, full recorlding came about agency name, booking number and date and also saying that I can book another cylinder after three days. There being only recording I was not able to lodge any complaint there. Would you like to look into the matter as to why it has taken so long for the supply of the cylinder. I shall appreciate early action and comment.

From:
B.VENKATA SWAMY
C/o RR Singh, D.No.46-20-87
Mandaaripeta: Dondaparthi
VISAKHAPATNAM 530 016
To
Ms. HAPPY HOME
Resavanipalem, Visakhapatnam
To
SE RAILWAY EMPLOYEES COOP STORES Ltd.,
Station Road: Opp. Rail Club:
VISAKHAPATNAM 530 004

Respected Sir:

Sub: Change of Gas connection from Ms. HAPPY HOME, Indane
Distributor, to SE Rly. Employees Coop. Stores Ltd., Opp.
Rail Club, Station Road, Visakhapatnam—Regarding
Ref: 1.CONSUMER No. 2061-/ 2. SV No.389182 Dated: 19-1-85.

I am state that I am working as Fitter in Traction Loco Shed, SE Railway, Visakhapatnam and residing at D.No.46-20-87, Mandavaripeta, DONDAPARTHI, Opp. Line of DRM Office. I am having Indane LPG connection with ms. Happy Home, Resavanipam, Visakhapatnam. I am facing much difficulty for Booking Gas regularly, every month.
Hence, I request kindly transfer my Indane connection from, Ms. HAPPY HOME, Resavanipalem, Visakhapatnam to Ms. SE RAILWAY EMPLOYEES COOP STORES Ltd., Station Road: Opp. Rail Club: VISAKHAPATNAM 530 004.
The Xerox copy to Subscription Voucher No. 389182 dated:[protected], along with the DOMESTIC GAS CUSTOMER CARD, bearing No.9645181, are herewith produced, for favour of taking further necessary action

Yours sincerely
Mobile No. [protected]

(B. VENKATA SWAMY)

hello I AM FROM ITALY BUT BELONGS TO INDIA (PUNJAB) DISTT. ROPAR ANANDPUR SAHIB
I WANT TO OPEN A GAS AGENCY IN MY CITY PLEASE TELL BUT CAN I DO FOR THIS OUR CITY HAVE A ONLY ONE AGENCY THAY ARE CREATING SO MANY PROBLUMS FOR PEPLES
THANK YOU HOPE REPLAI ME SOON BY AMIT

I am also facing the same problem. I am trying to book gas since 2 weeks. Always phone is busy or not picking the phone. It is too head ace to book gas.
Once we book gas we are getting it after 1 week only. some times it is taking 15 days. Some times they will tell door locked. But they are not putting any information there in the door. We are not sure they checked the door lock or not.
we have a doubt on this. if door not locked also they may telling this.
Can you please provide alternative for this.

I have a double cylinder connection at Balasore, Orissa. There are lot of problem here with our agency. They do not know how behave with the customers. They are doing as like a monopoly business. They are always right, brilliant and customers are fool, and they (we) do not have brain. First they deliver always in delayed. They cancell the booking request on their own. They never find customer's address. They never carry the delivery slip with the delivery man. Moreover, they always deliver the cylinders which go beyond its expiry date. When I call at their office, they do not even heard this term also. I really get astonished seeing the situation. Even the proprietor also is not aware of the fact.

I have few queries here. Are these agencies never ausdited from company? Is there no training held for these agencies about their product. I should not be true in thinking that the audit is done in pen and paper and actually no audit is done.

Why wll we ( consumers ) always suffer from these agencies? It is not that we are using free of cost and not only that it is a open secrect that delvery man demands ( not beg ) the delivery charges and their deamd also fulfilled. Nevertheless we suffer. You just put yourself in place me, you will feel so angry and disgusting. There is no professional approach from.

At the end can we expect things will be better in future?

Consumer No. 19370.
Srikanto Chowdhury
H/O - Ratan Daspattnaik.
Police Line, Opp - Police quarter.
at Karanjia,
[protected]

I have a double cylinder connection at Balasore, Orissa. There are lot of problem here with our agency. They do not know how behave with the customers. They are doing as like a monopoly business. They are always right, brilliant and customers are fool, and they (we) do not have brain. First they deliver always in delayed. They cancell the booking request on their own. They never find customer's address. They never carry the delivery slip with the delivery man. Moreover, they always deliver the cylinders which go beyond its expiry date. When I call at their office, they do not even heard this term also. I really get astonished seeing the situation. Even the proprietor also is not aware of the fact.

I have few queries here. Are these agencies never ausdited from company? Is there no training held for these agencies about their product. I should not be true in thinking that the audit is done in pen and paper and actually no audit is done.

Why wll we ( consumers ) always suffer from these agencies? It is not that we are using free of cost and not only that it is a open secrect that delvery man demands ( not beg ) the delivery charges and their deamd also fulfilled. Nevertheless we suffer. You just put yourself in place me, you will feel so angry and disgusting. There is no professional approach from.

At the end can we expect things will be better in future?

Consumer No. 19370.
Srikanto Chowdhury
H/O - Ratan Daspattnaik.
Police Line, Opp - Police quarter.
at Karanjia,
[protected]

Indane Gas — not picking the phone and delay in gas delivery

i want to say that i m costumor of indane gas and i have lot of problem with the supplyer, like delay in gas cylinder . they send my gas cylinder after 10 to 15 days of booking. when we try to call them they wiil not pick the phone .
kindly solve my problem as soon as possible.
the gas agency is in karnal (haryana) outside kalandri gate.
i shall be very thank full to you.

Sir/Madam,

I am consumer of Indane Gas. The connection is my father name and SV.No. 401871, Consumer no. [protected], address Village + Post office - Bhauwala, Viva - PremNagar, Thana - Shaspur, Disst. Dehradun. mobile no. [protected], Sir mostly the compalint, agency worker does not pick up the phone and gas supply is very badly, total gas is out going in black for other person or hotel, Hostel etc. even the gas deliver not come in many many week

dear sir,
I am a consumer of shri Radha govind gas service(PH. NO.[protected],[protected].
Mostly they don, t receive consumer, s phone and keep the phone aside so when consumer dialed for booking or complaint then then find phone is busy or dead .

. I've pesonally seen that, I called from mobile while standing there and it gave message saying number is busy but there was no one on phone.

Sometimes they do delay in providing gas cylinders and most of the time, I do suspect that they provide underweight cylinders.

Do somebody really care about these complaints? or it's just another dust been for complaints agains any Govt organization?i again respect you to please take an immediate action.
thanking you

Dear, Sir

I want to draw your view in my town. In my town, there are nearly 10500 people use Indane LPG gas but
unfartunataly no gas agency available at this time, now you can understand which type problem we are
facing hear, we have to pay for one calender 525-550 Rs. . So this is my request to you open a new
agency in my town.

My town name is- Suriyawan
District - Bhadohi (S.R.N.)
State - U.P.

sir
i respect to you that my name is md akmal hoque, i am student of MBA. IN BANGALORE, but we have a problem for the gas recharge, here thare is no gas agency, in our locality .so we have a more problem.so you give me authority the gas supply in our locality,
so i requested to you that please .look into the matter do the needful.

yoursfaithfully
mdakmal
c/o aptabuddin
vill-bangitola.gosaihat
p s-kaliachak
dist-malda
west bengal
india

Sir,

I have indane gas connection with the dealer at Marripalem, Visakhapatnam. It has been noticed from lat 03 months that the dealer is keeping the telephone at side throughout the working hours, so that the phone is continuously indicating engaged. I seen it directly, once and he told that, the phone reciever was not kept properly, by mistage.

Due to this problem, I could not book gas by phone, everytime I have to go to his office for refilling booking. I am trying for phone booking continuously from last 15 days, but I could not get connected, this may indicate the seriousness of the problem.

Sever action may be initiated for such defaulters. Also gas booking through internet/ SMS may also be intiated.

Hoping for change in the attitute towards the costomers.

Thanking you sir