[Resolved] Indane Gas — Seetaram Gas Agency is worst. Very abusive and Harassing.

mohammed.fairoz

from Bengaluru, Karnataka

Address:

Bangalore Rural, Karnataka

Dear Solicitor,
The complaint is on Seetarama Gas Agency, Jigani, Electronic city.
My Consumer no is: 19374

I booked a cylinder on 30th May and got an automated SMS on 4th June saying the cylinder will be delivered in day or 2. I waited for 3 days but no luck. I tried calling people agency, moreover called morethan 15times in a day, atlast at around 4 they pick the call. They said cylinder will be delivered in another 2 days. But right after the day i got a SMS saying the booking has been cancelled. I don't know the culprit is the Software they are using or themself ???
This happended thrice and now today is 28th June... almost 1month i have booked the cylinder. Still the cylinder is undelivered.
I'm very much troublesome and very painful to have a Service like this.
I'm distress because of below points.
1. No Service as communicated via SMS
2. We have given 2 telephone numbers to contact the agency, but hardly someone pick the call.
3. Very abusive and harassing response over phone. (Especially by a lady - I don't know her name)

Please let me know if there is any alternative way to tackle this problem.
Is there any other Indane agency available near Electronic city?
Do I need to change the product company? My neighbours suggest Bharath Gas service is good in Electronic city.
Is there any alternative way to book the cylinder and get it delivered at a right time?

Please take this as a priority. Hope I get a response soon.

Your aspirant,
Fairoz

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Jagtar Singh

from Mumbai, Maharashtra

Indane Gas Service — Not Good Responce by Agency

Hi,

I was go 1 month before at your Teriveni Gas Agency. But They are not reponce us properly. My connection transfered from Jaisalmer to Jaipur, Now i am living in Mahesh Nager and near;s Branch is TERIVENI GAS SERVICE. i was contact with them and he was say come after seven day we are sending your papers for verification. but still they are saying Verfication paper;s not came. I check at jaisalmer gas ageny they are saying we already sent it from our end.

So let me know Who is responible for it and they also say we need paper from courier so how can it done.

Regards

Jagtar
[protected]

Dear all,

If any one did not respoce me in seven day i will fire case against Indane.

Mohasina Shaikh

from Chennai, Tamil Nadu

My gas cyllinder is leaking. I have complained in emergency no. [protected] and Mr Dinesh picked the phone and told me, they will exchange th cyllinder on Monday(after 2 days).
Indane Gas has very poor service in emergency-leakage.

ANKUR

from Kolkata, West Bengal

SIR

MY COMPLAINED YOUR STAFF BEHAVOUR ON PHONE IS NOT UPTO MARK SPECIALY PRAVEEN VYAS.HE IS VERY RUDE.PLEASE SEE THE MATTER PERSONELY.

THANKS

brij kishor sharma

from Kalanaur, Punjab

Indane Gas — service deliver very dull

my self is brij kishor sharma , I got connecton , must of highly request , there is one distrubution name is NATRAJ GAS SERVICE , any time I booked the gas
, that nobody pick the phone or phone is always busy , its company manager never pick the mobile others is main proble if I go to book of gas then staff told , today booking is full , come on next day , if tyey booked the gas then gas cylindr will not come after they will take one months , or two or three week , then pls tell me how WHERE IS MY OFTEN .

MY CONNECTION NO IS --N15176

ashokaswin233944

from Bengaluru, Karnataka

Indane Gas — service worst

i have gas connection in indane gas my gas connection no.18034 i booked for refill on 9.2.2010 still yet i did not receive the refill i complaint to the distribution there is no response.