[Resolved]  India Infoline Limited — Customer Service provided by Nirma Jain

Dear sir,
This is to bring to your kind notice that, I the undersigned, is very much dissatisfied by the service provided by one of the customer Relationship Managers called Nirma Jain of India Infoline Office of Shakespeare Sarani Branch, Kolkata, who happens to stay in my locality. I had heard about the company through many sources and advertisements and so I had opened an account with them through Nirma. But, unfortunately, she failed to cater to my needs. In fact her misbehavior alone forced me to sell all my stocks recently. She did not receive my calls deliberately, and my stock buying and selling completely depended on her wishes as I had no other way to intimidate with her. Finally when I wanted her to load the company’s software on my home PC so that I can carry out the buying and selling of stocks myself, she repeatedly failed to attend me after making appointments. Further when I sent one of my friends called Snehashis Pal to the office for opening an account, she delayed the accounts for two months because one of the so called employee who could open the account was on leave and finally the account was not opened at all and made my friend visit the office to take back his documents. I, although still hold my account, have no wishes to continue it in the near future if the house provides me with such customer services.
I would be very much grateful to you if you please look into the matter immediately and take all the necessary actions against NIrma Jain as well as India Infoline as soon as possible Thanking you.
Yours faithfully,
Soumendu Chatterjee
Login Id : JOYYBHAI
Client Id : 12594488
NSDL DP ID : IN302269
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Aug 14, 2020
Complaint marked as Resolved 
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India InfoLine — totally wrong handling account

clint id asinghal.
addresss';-aashi remedies 19, medicine market bulandsher.u.p
phone [protected].
that branch are showing are wrong. i can prove it. i have invest in com. 65000=00 approximate. pls help me. i have complaints top to bootem but nothing result back.
contact no [protected].
wainting reply
ashish singhal
i want customer care no of india infoline in hydrabad or vijayawada send please.
let us unite to fight against injustce,

India Infoline Limited — non transfer of demat a/c and non refund of rs 5000/-paid while opening demat a/c

i had given letter for transfer of my demat a/c from Kolkata to jamshedpur on 07,11.2007.Tilldate i am not given reply about trnsfer of my dematma/. A deposit of Rs 5000/- was made and as i am not been satisfied with dealing of comapnay i wanted refund of deposit amount with interest. Matter was referred to SEBI,who referred complaint to company. on 01.10.09. but not response by company. My several reminders evoked no response.

India Infoline/stock broking firm — Very Poor Service

I had an account with Infoline, Visakhapatnam. Phone calls even during trading hours were never answered. There is one guy there there in charge of the Vizianagaram accounts and this fellow took very little interest in the customers. He was rude and unhelpful. I don't want to name him because I would not want him to lose his job. I think the he should pull up his socks because customers lose money when no one takes calls because there was no other way for me to buy and sell stocks. The fellow went on leave for a few days and there was no one to substitute for him. Simply putting it Info ine India sucks big time. I have transferred my account to another broking firm.
my name is satish i invest 9000 & i open my account in 2008 than how can i see my balance (my id is mange963) i have IIFL trader terminal softwear so how can i see my total balance in this IIFL pls reply me at my ID ([protected]@YMAIL.COM)
MY A/C NAME IS BANSANGE . I FORGETE MY A/C PASSWARD PLEASE ISSUE ME NEW PASSWARD .
restart ur business... success is waiting...
I am a cutomer of India Infoline.How i can online chat with customer care staff. i am waiting for ur reply.
Refer I have open demat a/c on 26.10.2008 . at the time of opening your Branch Manager of Vile Parle (W) branch, Sangam Arcade 3rd floor has promise us to brokerage is maximum 0.25 one side.

since 26.10.2008 till 12.03.2010 your company charging brokerage @0.50 paisa and for F&O some time Rs. 100/- for nifty or some time Rs.200/- refer my last transaction of bank nifty on 12.03.2010 you have charged Rs. 400 and more for both side. BUY AT 9170 AND SELL AT 9180 AFTER DEDUCTING BROKERAGE

REFER MY CALL BUY ON 19.02.2010 TATA STEEL 580 MAR'25 RS. 22 U CHARGES BROKERAGE @ 0.22 x 764 = RS. 168

SAIL CALL BUY ON 03.03.2010 @ RS. 12.50 WITH BROKERAGE RS. 12.63 = RS. 175.50 WHEN I SOLD 4.3.10 RS. 20.00 NET RS. 19.80 WHY U CHARGES 0.20 WHILE BUYING U CHARGES 0.13 POINT * 1350 WHILE SELLING U CHAGES 0.20 x 1350 = RS. 270/- WHICH IS TOTALLY UNJUSTIFIED YOU ARE REQUESTED TO CREDITED THE SAME IMMIDIATELY.


BUY AT 9174 AND SELL AT 9175 I.E. MY BROKERAGE IS 4 POINT x 50 AT ONE SIDE I.E RS.200/- IT IS UNJUSTFIED

this is very much unjustified to me. you are requested to reversed my all access brokeraged charged since 26.10.2008 till 12.03.2010

and also requested to charged Rs. 0.25 paisa for devlivery and F&O and 0.025 paisa for intraday.

please also let me know in writing your brokerage charges on all

INTRADAY

DELIVERY

F & O

CALL & PUT

BANK NIFTY
MINI NIFTY
AND
NIFTY 50


KINDLY GIVE ME YOUR OTHER CHARGES DETAILS ALSO

I.E.SECURITY TRANSACTION TAX, SERVICE TAX, REGU. EXPS. STAMPDUTY

SEND ME ALL DETAIL IN WRITING BY COURIER ON MY ADDRESS MENTION IN MY DEMAT A/C

MY ID IS RAMESKHA DP ID IN 302269 CM BP ID IN559021


AND YOUR PRACTISE IS THAT BEFORE CUTTING MY STOCK YOU SHOULD INFORM ME BY SMS OR CALL

BUT SINCE LAST 3 TIMES WHEN MY STOCK ARE CUT YOU DIDN'T INFORMED ME IN ADVANCE TO PAY OR WE CUT YOUR STOCK

KINDLY DO THE NEEDFUL AT THE EARLIEST


RAMESH KHARVA
MOB [protected]
Respected sir, my name is sukanta kumar naik, at/po Bhedabahal dist :- sundargarh, orissa, 770073, mob: [protected], so my complain is in your indian infoline office rourkela call me told me u will win a 1lakh life insurence police & when u came our office collect it. then i & my parents ill be go your indian infoline office rourkela June 2009. then Miss sikha das will be counciling about icici prudential life insurence then we agree and decided a policy of my father " Rabi ratna naik"& mother " Sachilata naik" anualy 8+8=16 thousend my father take him to state bank of india bank cheque no 021778 of amount Rs 16, 000/- after that name of my father " Rabi ratna naik" policy no11980243 bond paper is found through indian postal but my mother named " Sachi lata naik" policy bond paper will be not found yet. so i hv many time go the indian infoline office rourkela complain that metter they told me doworry ur bond ill be must found donot think serious but yet we not found bond paper & police no that policy premium time ill be left so what can i do ? pls help me

India InfoLine — Unwanted call

I received a unsolicited phone call from someone[protected] at 10.15 am on 19th October 2010. The person said that he was calling from India Infoline. I informed to call later as I was in the midst of a meeting. The person on the other side immediately started talking in abusive language. I would request seniors at India Infoline to take immediate action else I will have to lodge a complaint with the police headquarter at Kolkata.

Sunil
Dear Sunil,
We have noted your observations. The matter has been escalated to our customer service team who will get in touch with you directly to sort out the matter.

regards,

IIFL Customer Service Team
dear sir /madam

dalmia sugar this stock split please my holding not see the quantity.
pls see the matter & reply me.
contact no [protected].
Dear Sunil,

This is with reference to your complaint please note that our customer service team has informed us that the matter has now been resolved. Assuring you the best of our services at all times.

Regards,

IIFL Customer Service Team
i just applied for online trading acount in iifl. i am afraid . sud i close my acount. many of my friends also interrested but may be i sud alert them
Can anybody provide me the phone number of a cheat who has identified himself as Subroto Poddar working for India Infoline ( Shakespeare Sarani ). His mobile number given to me was [protected]. He has called me from this number several times but now i find the number switched off. This person is a cheater and i have logged complains against him.

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