India Infoline Finance [IIFL] Complaints & Reviews

Dear all, I shri ashis mitra earlier complain through this site. lot of fake transaction done by india infoline in my account and transacted lot of transaction in my account without provide the password for that reason I lost several lacs.india infoline also use one of my account for that fake transaction with axis bank. for that I had sent lot of e-mail to P.M.O. FINANCE MINISTER , Finance secratary, S.E.B.I.CHAIRMAN, R.B.I GOVERNOR. but till today no action had taken according to best of my knowledge. But i will not give up thats why I am going to delhi (third week of february)with some of investors who also lost their money due to india infoline fraudulant work to meet the press and try to get the justice. Because
all o[censored]s know that press is the one pillar of our democracy. we will send the message to all indian and all ministers to get the justice and imposs the punishment to india infoline. FOR THAT REASON I AM APPEALING TO ALL THE INVESTORS WHOS HAD ALLREADY SUFFERD to go to delhi along with us. hereis my phoneno; [protected], e-mail [protected]@yahoo.co.in.and we will also try to meet some of the ministers in delhi regards ASHIS MITRA

Dear All,

I had an accont with IIFL clint 13215579 and user
name-CAL10003 opened on month of Aug'10 which was running fine but suddenly in the month of Sep-Oct'10 found that trade is happening without my concern.even my relationship manager Miss Priyanka was also not responding.There should be limit of everything IIFL played with my money,when i called Mr.Utpal Dutta mobile
no.[protected] for payout he said ok we are looking into it and disconnected the
call got no revertal,thereafter I sent a a/c closer from duly signed to Mumbai address od IIFL inthe month of Nov'10 also sent mails to Mr.Sounav(Branch Head) of IIFL Kolkata got no revertal, again i esclated the matter to [protected]@indiainfoline.com many times but got the same revertal that "we have escalated your issue
>>to investigation department and they have investigate your discrepancy, further
>>we require some more time to revert you the status"the mails were sent on 10th Nov,21st Nov,23rd Nov,05th Dec,26th Dec but thereafter they stop replying my mails also.At last I had sent mail to Mr.Rohit Kohli (ragional head) of IIFL kolkata but got the reply that "As usual I have no clue what issue is and why you forwarded this mail and what you want me to do??...I want the case to be resolved by final sattlement also the Compensation for mental harrasment from IIFL.

please find the attached mail sent to concern,who are also not bothered to reply..

Regards
Biswajit Paul
[protected]
[protected]@yahoo.co.in

Fri, 21 January, 2011 10:23:51 PM
Re: : FW: Re: Re: Re: Re: Re: trading done witout my concern-CAL10003
From: "[protected]@indiainfoline.com" <[protected]@indiainfoline.com>
Add to Contacts
To: BISWAJIT PAUL <[protected]@yahoo.co.in>
________________________________________
As usual I have no clue what issue is and why you forwarded this mail and what you want me to do

Little brief summary always helps
Sent from BlackBerry® on Airtel

-----Original Message-----
From: BISWAJIT PAUL <[protected]@yahoo.co.in>
Date: Fri, 21 Jan 2011 19:01:07
To: <[protected]@indiainfoline.com>
Cc: <[protected]@indiainfoline.com>
Subject: Re:: FW: Re: Re: Re: Re: Re: trading done witout my concern-CAL10003

Awaiting feedback n final resolution Sir. Regds

On Sun, 09 Jan 2011 11:59 IST BISWAJIT PAUL wrote:

>Dear sir, kindly interviene as customer grievance cell is not capable enough to solve the issue,even they stop replying my mail,this is nt expected from a big brand like IIFL.
>
>----Forwarded Message----
>From: [protected]@yahoo.co.in
>To: [protected]@indiainfoline.com
>Sent: Thu, 06 Jan 2011 20:50 IST
>Subject: Re: Re: Re: Re: Re: trading done witout my concern-CAL10003
>
>Dear All,
>
>Awaiting revert.
>
>Regards
>
>
>
>________________________________
>From: BISWAJIT PAUL <[protected]@yahoo.co.in>
>To: [protected]@indiainfoline.com
>Sent: Mon, 3 January, 2011 10:01:34 PM
>Subject: Re: Re: Re: Re: Re: trading done witout my concern-CAL10003
>
>Dear all, there should b limit to every thing,its more than a month passed, n
>always whn i'm sending mail,getting d same response.pls tell me whn n after hw
>many months d concrn wll revert and d settlemnt will be done. Regards
>
>On Mon, 27 Dec 2010 10:54 IST [protected]@indiainfoline.com wrote:
>
>>
>>Dear Sir/ Madam,
>>
>>As per the trialing mail for the login id CAL10003, we have escalated your issue
>>to investigation department and they have investigate your discrepancy, further
>>we require some more time to revert you the status.
>>
>>We request your kind cooperation.
>>
>>Regards,
>>
>>Customer Grievance Officer.
>>
>>Wish you Merry Christmas and Prosperous New Year.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>------- Forwarded Message --------
>> CASE :- 734998
>>From : [protected]@yahoo.co.in
>>Date : 26/12/2010 8:37:11 PM
>>Subject : Re: Re: Re: Re: trading done witout my concern-CAL10003
>>To : [protected]@indiainfoline.com
>>
>>Dear All,
>>
>>kindly update..no response since long......
>>
>>Regards
>>
>>
>> _____
>>
>>From: "[protected]@indiainfoline.com"
>><[protected]@indiainfoline.com>
>>To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
>>Sent: Tue, 7 December, 2010 11:52:01 AM
>>Subject: Re: Re: Re: Re: trading done witout my concern-CAL10003
>>
>>
>>Dear Sir/ Madam,
>>
>>This is with respect to your trailing mail and the telecon had with you, Kindly
>>note that as your complaint is escalated to the investigation team, we will get
>>back to you immediately on getting a revert from them. Until then, Kindly
>>cooperate with us
>>
>>Regards
>>Customer Grievance officer
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>------- Forwarded Message --------
>>CASE :- 725453
>>From : HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in
>>Date : 05/12/2010 6:57:33 PM
>>Subject : Re: Re: Re: trading done witout my concern-CAL10003
>>To : HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>
>>
>>Dear All,
>>
>>Almost 10 days past since last mail recieved from HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄ ,still
>>l awaiting for the final payout and feedback of my grievance.Kindly revert.
>>
>>Regards
>>Biswajit Paul
>>[protected]
>>Kolkata-110
>>
>>
>> _____
>>
>>From: "HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>> <HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>
>>To: "HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"
>><HYPERLINK "mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in>
>>Sent: Thu, 25 November, 2010 3:46:33 PM
>>Subject: Re: Re: Re: trading done witout my concern-CAL10003
>>
>>
>>Dear Sir,
>>
>>This is with respect to your trailing mail, we have escalated the matter to the
>>concerned department and waiting for a revert from them. Since you have
>>grievance related to unauthorized trades the case need to be investigated by the
>>concerned department which requires some time, we will get back to you
>>immediately on getting a reply from their end. Until then kindly cooperate with
>>us
>>
>>Regards
>>Customer Grievance Officer
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>------- Forwarded Message --------
>>CASE :- 719455
>>From : HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"H...⇄
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in
>>Date : 23/11/2010 10:36:36 AM
>>Subject : Re: Re: trading done witout my concern-CAL10003
>>To : HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>m
>>
>>Dear All,
>>
>>The trade was done without my concern from mid of September to till date..trade
>>done on 17th Sep,21st Oct,22nd Oct 2010 etc.Please do not consider trade
>>whatever happend after 15th Sep 2010 and do the payout asap.
>>
>>Regards
>>
>>
>> _____
>>
>>From: "HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>" <HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>>
>>To: "HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"H...⇄
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in" <HYPERLINK
>>"mailto:HYPERLINK
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"H...⇄
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in>
>>Sent: Mon, 22 November, 2010 1:40:04 AM
>>Subject: Re: Re: trading done witout my concern-CAL10003
>>
>>
>>Dear Sir,
>>
>>This is with respect to your trailing mail, kindly not that we were unable to
>>revert to your previous mail dated 9th November 2010 as the mail id mentioned in
>>your mail is wrong and we had not received the same. Kindly note that we have
>>forwarded your grievance related to unauthorized trade to the concerned
>>department. Kindly note that in order to resolve your grievance effectively we
>>require the exact details of the trade or transaction which you consider to have
>>happened unauthorized. Kindly forward us the details in order to resolve your
>>issue effectively from our end
>>
>>Regards
>>Customer Grievance Officer
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>------- Forwarded Message --------
>>CASE :- 718435
>>From : HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"H...⇄
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"H...⇄
>>"mailto:HYPERLINK
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"H...⇄
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in
>>Date : 21/11/2010 10:22:25 AM
>>Subject : Re: trading done witout my concern-CAL10003
>>To : HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>K "mailto:HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>m
>>
>>Dear All,
>>
>>There should be lmit of everything as till date i have not recieved any
>>response/action from your side,also couriered the a/c closer from to Mumbai 8
>>days back and that revertal is also pending. Kindly do the needful else I have
>>to consult my lawyer for further action.
>>
>>Regards
>>Biswajit Paul
>>
>>
>>
>> _____
>>
>>From: BISWAJIT PAUL <HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"H...⇄
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"H...⇄
>>"mailto:HYPERLINK
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in"H...⇄
>>"mailto:[protected]@yahoo.co.in"[protected]@yahoo.co.in>
>>To: HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>K "mailto:HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>> "mailto:[protected]@indiainfoline.com"[protected]@indiainfoline.com
>>Cc: HYPERLINK "mailto:HYPERLINK "mailto:HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>"mailto:HYPERLINK
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>"mailto:[protected]@indiainfoline.com"[protected]@indiainfolin...⇄
>>Sent: Wed, 10 November, 2010 9:30:51 PM
>>Subject: trading done witout my concern-CAL10003
>>
>>
>>Dear All,
>>
>>Please lok into as I have an accont with IIFL clint 13215579 and user
>>name-CAL10003 which was running fine but suddenly in the month of Sep-Oct found
>>that trade is happening without my concern.even my relationship manager Miss
>>Priyanka is also not responding.There should be limit of everything you all are
>>playing with my money,altough the amount was not big but i want the payout which
>>is also not happening,yesterday when i called Mr.Utpal Dutta mobile
>>no.[protected] for payout he said ok we are looking into it and disconnected the
>>call got no revertal yet.Kindly arrange the payout whatever was there in the
>>moth of August and the trade which happend without my concern not to be
>>included.Awating for your reply.
>>
>>Regards
>>Biswajit Paul
>>[protected]
>>clint 13215579
>>user name-CAL10003
>>
>>
>>
>>Confidentiality & Disclaimer: This message contains confidential information and
>>is intended only for the individual named. If you are not the named addressee
>>you should not disseminate, distribute or copy this e-mail. Please notify the
>>sender immediately by e-mail if you have received this e-mail by mistake and
>>delete this e-mail from your system. E-mails are notencrypted and cannot be
>>guaranteed to be secured or error-free as information could be intercepted,
>>corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The
>>sender, which includes India Infoline Limited and its group companies, will not
>>be liable for any errors or ommissions in the contents of this message which
>>arise as a result of e-mail transmission. If verification is required please
>>request a hard-copy version. This message is provided for informational purposes
>>and should not be construed as a solicitation or offer to buy or sell any
>>securities or related financial
>instruments.
>>
>>
>>
>>
>>Confidentiality & Disclaimer: This message contains confidential information and
>>is intended only for the individual named. If you are not the named addressee
>>you should not disseminate, distribute or copy this e-mail. Please notify the
>>sender immediately by e-mail if you have received this e-mail by mistake and
>>delete this e-mail from your system. E-mails are notencrypted and cannot be
>>guaranteed to be secured or error-free as information could be intercepted,
>>corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The
>>sender, which includes India Infoline Limited and its group companies, will not
>>be liable for any errors or ommissions in the contents of this message which
>>arise as a result of e-mail transmission. If verification is required please
>>request a hard-copy version. This message is provided for informational purposes
>>and should not be construed as a solicitation or offer to buy or sell any
>>securities or related financial
>instruments.
>>
>>
>>
>>
>>Confidentiality & Disclaimer: This message contains confidential information and
>>is intended only for the individual named. If you are not the named addressee
>>you should not disseminate, distribute or copy this e-mail. Please notify the
>>sender immediately by e-mail if you have received this e-mail by mistake and
>>delete this e-mail from your system. E-mails are notencrypted and cannot be
>>guaranteed to be secured or error-free as information could be intercepted,
>>corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The
>>sender, which includes India Infoline Limited and its group companies, will not
>>be liable for any errors or ommissions in the contents of this message which
>>arise as a result of e-mail transmission. If verification is required please
>>request a hard-copy version. This message is provided for informational purposes
>>and should not be construed as a solicitation or offer to buy or sell any
>>securities or related financial
>instruments.
>>
>>
>>
>>
>>Confidentiality & Disclaimer: This message contains confidential information and
>>is intended only for the individual named. If you are not the named addressee
>>you should not disseminate, distribute or copy this e-mail. Please notify the
>>sender immediately by e-mail if you have received this e-mail by mistake and
>>delete this e-mail from your system. E-mails are notencrypted and cannot be
>>guaranteed to be secured or error-free as information could be intercepted,
>>corrupted, lost, destroyed arrive late or incomplete, or contain viruses. The
>>sender, which includes India Infoline Limited and its group companies, will not
>>be liable for any errors or ommissions in the contents of this message which
>>arise as a result of e-mail transmission. If verification is required please
>>request a hard-copy version. This message is provided for informational purposes
>>and should not be construed as a solicitation or offer to buy or sell any
>>securities or related financial
>instruments.
>>
>>
>
>
>

the worst stock broking house in India. I was earlier with Reliance Money and Icici direct, they both were much better than this broking house who is filled with incompetent persons who will try to emotionally blackmail you and push you for options trading where the brokerage charges are much higher than delivery based trading. Worst part is even their top management was trying to defend these incompetent people and say that there is a difference between a relationship manager and AVP but who will tell these guys that customers deal with relationship manager on daily basis and not these AVPs.

My suggestion is never go for this broking house whose primary motive is to cheat customers with wrong commitments and incompetent managers

hi.
i am aman kumar. my employee code is c94184. sir i was team leader in
your noida branch my joining date 02/08/2010. but till today i didnot
recieved salary.and i have submitted all formalities regarding f&f. i
have submited my resignation 09/09/2010.

please inform me what i do.
thanks &regards aman kumar
empl-c94184
mob.-[protected]

Dear Gentlemen,

I have been your customer for last 4 months, and has moved to your Company from an existing renowned name in the market.

I had avoided to write to you in past also when it was required, assuming it will be resolved in due course, but today i thought it will be better to bring it to your knowledge. I have a holding of about INR 200,000 in 4 scrips and yesterday i bought 400 SBI (net), and today morning the relation ship manager called me told that i have exceeeded the 4 times limit and has to sell excess shares, which i have instructed him to sell SBI only ( telephonic records can be traced to check that). Today when i opened my login and saw they have sold all my old holdings and SBI 342 shares also and bring down my holding to cash holding.

I am trying to call them and understand why it has been done and why i have to suffer that losses, they are giving unacceptable answers.

Would you please inform, whats the point of having a trading account, wwhen i can trade only the cash value of my holdings................. ? My previous broker alowed me to trade till 4 - 6 times of my depoist / holdings vaalue.

Seeking your immediate response, and resolution and reversal of these unnecessary charges arising due to selling and buying of shares.

Thnaks

Hi Kadam Shah,

I have been prmoised that my query will be attended and resolved in 2 days, but unfortunately 10 days have passed since then. I haave called you about 3 - 4 times yesterday, you did not pick my call. I have called you today morning, again you disconnected the call ( i have trail of all calls i am making).

Any way its NO surprise for me, as that is the behaviour all Infoline guys i have met, have shown - whether it was you / Ms. Smita / Ms. Vinita - Ms. Alka refused to meet me - even when i was in your office on two occassions for more than 3 hours on each occassion ( i have record of dates and time i have spent in your office).

I hope you wont mind now if i am forced to escalate it to higher authorities in Infoline, and lodge a formal complaint.

Many thanks and kind regards

Dear Mr. Nirmal Jain

I am seeking a reasonable response from your staff for my query which is posted in the text of the trailing mails since last 1 month. Apart from writing 5 - 6 mails I have visited your office twice in Lower Parel and met customer care representatives and spent 3 and 4.5 hours on each occasion, meeting junior guys, as Ms. Alka has not met me even when i have spent so much time in your office waiting for her. The junior guys have passed the problem to regional office, and referred me to Mr. Kadam. Mr. Kadam has promised me 2 weeks back that the problem will be resolved in 2 days and he will maake sure some relation ship manager from Ville Parle office meets me and resolves the issue, but no action has been taken and he has stopped even taking my calls, as he is not able to keep his promise.

I know you are busy, but would request if you can put some body on this issue and we can settle it. I have stopped trading through your company for last 1 month, since this issue has been pending from your Company side.

Many thanks and kind regards

hi,
i am aman kumar. i was employee in india infoline company in noida sector-63 branch as team leader in insurance department. my employee id is c94184.
my joining date is 2 august 2010. i submitted my resignation on september 9,2010.
but, i did not received till today my salary and full & final sattlement.
and i have submitted my all f&f formality.
so, please inform me when i get my salary or f&f amount.

thanking you
aman kumar
emploee code-c94184
mob.-[protected]
email id- [protected]@gmail.com

I am ashis mitra open two account with indiainfoline ,but they provide me the password after6months by that time they traded in my account for that only i incurred a loss of ten lacks that is actual not notional . they also done lot of fake transaction with the help of axis bank. then i reported this to n.s.e. ,b.s,e. r.b.i.andalso sebi chairman . but my felling is n.s.e. b.s.e. and also s.e.b.i are not protecting small investor they are only for the share broker reason i do not konw
you the investor will judge what is the reason. I also inform this to finance minister
finance secratary till today idid not get any positive reply . so my request to all investor let us join hands with me ,let us raise the voice jointly . we have to fight against this cheat share broker otherwise again we will watch another share marketscam last time our beloved priminister was finance minister. I am ready to fight jointly i also raise the voice in 2006 against spectram allocation my ph; [protected] email [protected]@yahoo.co.in. all political party will take the advantage they may not help . we can try to raise this to the parliament also also appel to riminister please help to indin citizen and also try to protect the indian small investor than the broker because s.e.bi. is not for the small investor.

Dear sir,
I have given a cheque no.73150 from my axis bank account no.[protected] to india infoline account (Client ID ASSK3028) on 24nov. 2010. that amount deduct on the same day from my axis bank account [protected]. but till today that amount is not coming in my infolint account. My relationship manager is not picking up my phones, nobody is giving positive responce. I have also given them my axis account statement in which it is clear mension that amount of 15000 is transfer from axis to india infoline.so kindly arrange to deposite that amount in my infoline account.
Regards,
Mohit Agrawal
[protected],[protected]
Pan No. AMFPA2270F
DOB 03-11-84

To whom it may concern

Dear Sir,
I am a client (ID- 249KUMAR) of India Infoline Ltd. (Barrackpore Branch) from May 2008. Everything was going smooth. But from October 2010 the situation worsened and finally on 30.12.2010 I was so harshly and rudely treated by the biased branch manager Mr. Ashoke Das that I felt humiliated and so badly mentally shocked that it is indescriptible. Over and above, this non cooperation of Ms. Snigdha Chakraborty (in charge of my account) finally led to transfer of my share account from Ms. Chakraborty to Mr. Rahul Chakraborty who under heavy stress can not attend even 50% of my phone calls. Informing this to Branch Manager Mr. Das, I requested him on 31.12.2010 to restore my previous status. But he flatly said,"You have to conduct your trade there. No way."
However let me state another incident. I bought 70(seventy) R.N.R.L. shares out of which 68(sixty eight) shares were converted to 17(seventeen) R.Power shares. About the rest 2(two) shares I approached Mr. A. Das (B.M.) countless number of times. At first he assured me of looking after the matter and all of a sudden he refused to do anything for me in this regard on plea of his official involvement. The story will be too long. So a responsible senior citizen (66 years) request your kind and judicious attention to do the needful in order to do away with this evil practices, so that, the gold (I.I.F.L.) is not tarnished black.
Thanking you in anticipation.
Yours faithfully,
Samir Chakraborty


Contact Details :-

Samir Chakraborty,
Natun Pally,
P.O.-Talpukur,
Dist.-24 Parganas (N),
PIN-700123
West Bengal,
Phone-[protected]
Email:- invest.[protected]@gmail.com

I OPENED A DEMAT CUM TRADING A/C WITH INDIA INFOLINE LIMITED ON 22/10/2010. AS SOON AS MY A/C WAS ACTIVATED MY RM ASHISH KHANDELWAL STARTED TRADING WITH IT WITHOUT MY PERMISSION. I KEPT KEPT CALLING & MAILING TO RM AND C.CARE BUT NOTHING HAPPENED TILL DATE. HIS MISDEED COST ME RS10000. NOW THEY ARE REGULARLY SENDING ME REQUEST TO DEPOSIT THE OVERHEAD AMOUNT OF RS3600.
NOW I DONT KNOW WHAT TO DO? PLZ HELP ME.

MANOJ KUMAR

INDIA INFOLINE Ltd. called me to open an Demat account and give me a offer that if you give Rs. 750 as one time charge then you are not required to pay any other charges except brokerage charges in life time.
when I open this account they now started charging me an amount every month on the name of AMC. When I raise this issue, their executive says someone has given you a wrong information and may be someone lied you to just open an account. you will charged AMC and we are responsible for that. When I asked to close this account and asked to return my money they says its not possible.
now when almost three months are about to over they says as per Rs. 750 plan we can only refund your money if you pay us the brokerage of Rs. 750 but you have to give AMC charges which is not included in this plan. Then I asked them why dint they give me this information before. they are just ignoring me and do not answer properly.

every time i mail them for my problem they just copy and paste one line "Please note that we have coordinated with your Relationship Manager Mr.Praveen.Jindal Contact no.[protected] and he will get back to you regarding the same."

First this guy never call me and whenever i called him he says i cant help you can close the account or give the charges.

I raised few more issues like value of infrastructure bond which should be Rs. 20,000 but there tool shows its only Rs 18220 when i asked this question that relationship manager says I dont know about this issue and when i mail them i got an reply talk to your relationship manager. they just ignoring and ignoring they do not have any shame and happily ignore my issues.

SIR,

I WORK INDIA INFOLINE LTD ON[protected] TO[protected]
MY EMPLOY CODE: C39697

MY P.F. NO: MH/44546/7921

I AM FACING MUCH MORE PROBLEM TO GET BACK MY PROVIDEND FUND . I SUBMIT MY P.F. WITHDRAWL FORM TO MY COMPANY INDIA INFOLINE , LAST 4 MONTH AGO BUT MY COMPANY OFFCIAL DO NOT GIVE PROPER ANSWER . AND WHEN I TALK TO THAT OFFICAL PERSON THEY TALK SO RUBBIES . WHICH WE CAN NOT UNDERSTAND.

SO KINDLY HELP GET BACK MY MONEY I HAVE URGENT NEED OF MY MONEY .


YOUR'S SINCERALLY
HIREN DALWADI

D/SIR, I OPEN MY DEMAT ACCOUT IN INDIAINFOLINE IN ROHTAK HARYANA. BUT NOW IT IS SHIFTED TO CHANDIGARH I HAVE LOT OF PROBLEM TO TRADE IN MY A/C.PL. SHIFT IT TO ROHTAK SOON
I SHALL BE OBLIGE TOYOU. ID*** SINGHISR.


REGARDS
ISHWAR SINGH RAWAT
H.NO. 387/22, DURGA COLONY
ROHTAK 124001
HARYANA
[protected]

Dear Sir My client id PRADBRIJ applied online for coal india ipo and make payment of Rs.49000/- for 200 shares.But i has been alloted 100 shares rest 100 shares payment
yet to be received.its more than 25 days still i am not getting any response from company.plz help us

kindly tell us the status ...Details

Client Login id PRADBRIJ
DP No :[protected]/[protected]
Client`s contact no :- [protected]
online transfer through HDFC Bank a/c :-[protected] (Current a/c)

Dear,

My self Raj, i Need Guidance to complaining about IIFl (Indian info line commodities).
IIFl executive did trading with out my notice about daily trading activity, resulting they finally show an 9000Rs loss. and AS they told when i lost 2500Rs in daily trade bcoz of their negligence and improper guidance and information, one day i asked their HR manager, he said that we will recover loss by keeping you in edging process. and after that thy once again show me a loss of 6500Rs.

They did not informed about loss and information of my trading activity, till a day my self call and asked about the trading information.
please let me know how can i reach consumer court to complain about they negligence activity and get justice .

please let me know how should i proceed, and what are documents i need to produce.

thanking you,

Regards,
RAJ.

While opening the Demat A/c, 'lot of facilities and service will be provided- assured by the Marketing executive -- which are not provided after the opening of the said a/c e.g.:-
1) Address was uploaded wrong by the 'entry level' person ( Mohd.), for which the total opening process got delayed by more than 22 days, in place of 5 days as assured-- and I had to submit again fresh all related documents, address change documents actually sent thrice
2) Welcome Kit alongwith the Delivery Instruction slip,copy of the contract, etc. did not reach me, even after almost 3&1/2 months,-- for which no. of emails sent and spoken to the related person/s but did not materialised
3) Though they say that dedicated Vice President level person will be available for the customer -for redressal of complaint , but acually except the supervisory level person ( May be Territorry Manager), no one else are available for approachas there is no information of their contact email i.d or phone no. , and territorry manager can not handle issue as no. of customers allocated are much so they don't have time to devote any particular customer's complaint.
4) Server is slow and have some or other complaint - in respect of " real time" stock price , sock folder , and daily/ monthly chart reproduction on screen-- which is must for " ONLINE Trading"

As cited above subject i submitting my request for complain against India Infoline who committed to give gift (Home Theater) within one month & 350% of premium (@Rs 30000) gureented loyltee bonus after completing 5 years. but till now they did not fulfilled their commitment.
I took the max life insurance policy in July 2010 through India Infoline. The booklet has recieved at my home address in August starting by my parents and on that time i was in Haryana . but i was not aware about the policy which has been sold with wrong comittment to me.
I have already given the request many times in Max call centre which complaint no. 3623833, 3711033, 3879599. but Max did not took any action till now.
Please do the needfull.

Regards
Atul gupta
[protected]
[protected]@yahoo.com

It is regarding the Bad Behaviour of India Infoline Employee ( Niket Prakah ) .

My Self having an account with Indiainfoline (SF000013) , and over a period of 3 months i 'm following up with the relation ship manager provided by India infoline for getting the password and collecting the Shares which are in physicall form and as discussed with this executive need to convert in Demat form , after a f/up of more than 3 months He denied that I can't collect your docu. and we don't have time to send an executive to collect the same . He used very bad language and bad words .
If such type of peoples are working with the organisation then what can a customer can expect in future ....

Hi i am a customer of IndiaInfoline and my account trading Id is under JAHAN100 i had an account of Rs 60,000/- while opening an account in the month of July 2010, However by the month of September i am left with approx 6000/-, the Relationship Manager who was handling my account had made transaction without my permission and has incurred me loss and they even charged me transaction fee for the transaction which the relationship manager traded under my account . Could you please assist ...

DIR SIR/MADAM,

ALWAYS I LOGIN THROUTH LOGIN TO TRADE TO SEE MY ACTIVITIES OF SHARE ETC. BUT BEFORE TWO WEEK THIS SYSTEM OF LOG IN NOT WORKING ON THE MY PASSWORD I CHAGE THE PASSWORD AND APPLY FOR NEW PASSWORD. ALTHOUGH IN 5PAISA.COM LOG IN IS WORKING ON THE SAME PASSWORD WHAT HAPPEN PL. SOLVE MY PROBLE I AM NOT ABLE TO PURCHAGE THE SHARE OR ANY TRANJUCTION .PL. SHIR DO NEED FULL.