India Infoline Finance [IIFL] Complaints & Reviews

Sir,

i am a small investor, i had invested some of my fees money in shares as savings,
i always contact to branch office through phone, i never saw online information because on that time i am not familiar with online.

the agent did unauthorized trades in my account which i never know about them when i came to know, complain in customer care, but they closed the case stating that i paid the cheques, yes i agree that i transfer money whenever i have and buys the shares as my investment, but that agent did unauthorized trades and i am in loss as well as customer care is not accepting any more complains.

after all this is not end at last the RM Anil again buyed shares in my account, now i am in the situation where no one is helping me.

please help me out.

thank you

Trading account of mine has been freezed twice by IIFL (India Infoline Limited). Once with a prior notice and second time without any notice.
Reason at the both time being Pre- & post financial closing audit, as explained by its customer care executive.

First it was freezed in March, due to late submission of documents required for Audit, and now aagain they are asking for the document, after freezing he account, without any notice, for the post audit report.

LoginId- KUMADIN6.

I was the employee of an india infoline , i have done business too , but after problem with my immidiate Boss Mr. ankit sharma. I talked to seniour authorities to transfer me to other branch but inspite of transfering me they kick me out and told me that your immidiate boss don't want that i work in this company after that i have no option to regine, So, i resinged that job on 18th Feb, 2010. they told me that your salary will credited in your a/c on 18th march,2010 but till today it is not credited. On talking them they only told me company will pay it.
now what to do please help me.

Not given experienced RM and i lost money/ and my securities worth RS. 24000 ..RM never foned me about my equity and sold/purchased shares without my permission.i want to earn thats y i opened my account in IIFL but upto yet i m in loss.please get me redressel of all this.........or I will make a complaint with SEBI

i am commute from MMDA to Kandhanchavi eveyday,In pick hours there is no sequence of bus is not available(7.30 to 9.00)because IT companies are lot in this area.So please introduce bus more service in this route especially-570 not a A/c bus ,we need Deluxe bus more in this route. Also ladies are seats are occupy by male ,conductor should take care but nobody is not responding.Only Ladies have 6 to 7 seats.In deluxe bus Plz remove the doors,in pick hours some pepole are standing near to doors on that time suddendly it will be closing wheater the people are inside are outside driver didnot mind,so we suffer a lot.And also irresponsiablty of in the route of 519 conductor ,they didn't check wheater the are giving the date's are correct in 30rs ticket,instead his irresponsiabily he mentioned previous date so i pay 300rs while checking

Rgds,
Vidhya

Dear Sir/Madam

I am Mr Sukanta Ghosh i have a account of your company(IndiaInfoline Limited). my login Id is M16GHOSH.

I am transfer 3000/=(three thousand only) through NEFT from [protected] to benificary account 523500M16GHOSH on the date 0f 06/04/2010 but Allhabad Bank Baidyabati branch says Late arrival of RBI NEFT tranfer on 07/04/2010.

But till now my IndiaInfoline account not be credited 3000/=. and my local RM Souvik Datta says this NEFT not confirmed but receive counter foil says it must be transfer in benificary account. I attached my counter foil scan copy. so please suggest me what can I do?

I think your expedicious reply solve my problem as early as possible.

Thanking you.

with best regards

SUKANTA GHOSH
(M16GHOSH)

On 09.04.2010, I placed one order to buy Nifty Future April series at 5314.75 on my TT adv terminal 2.0.1.17. It was executed at 9.00.12 AM. I placed order to book profit at 9.03 AM. It was not executed. It showed that order did not reach exchange. I placed another order at 9.07 AM. Both got executed. Then orders were executed irregularly. Pending orders couldn't be cancelled. Even the branch executive couldn't solve the problem. The mumbai customer care no. [protected] couln't be reached. The coimbatore branch nos. as per 5paisa.com are not in use. I got frustrated. I lost Rs. 700 on account of IIFL. Still, order book shows wrong data.

i have mine a/c with indiainoline's sub broker but i have to face some problem with them problem is that sometimes they puted sauda in mine a/c without order of mine i had warned about this matter to them but they people are doing same now also my question is that what can i do for that?

MY ID SKG00018 , I HAVE LOST MY UER PASSWORD. MY a/c is belong 2 india infoline , uditnagar.(franchise). now i can't able 2 trade because my DP is close.& i cant able 2 setup tt terminal of IIFL. .

I am a small investor. I have a demat a/c with India Infoline Ltd which I use to invest in stocks and funds. On Feb 25,10 I received an SMS informing that BATA india shares were bought and sold in my demat a/c. This SMS really scared me as I have never planned this and I had no reason or memory of any such request from my side.
Following this up, I immediately visited the nearby India Infoline branch office and informed them of this unexpected trading in my account. Not only this, I also informed them that the shares were even bought at higher price and sold at a lower price putting me to bear all the losses. I was seeking a solution so that no such dis-trust (fraud) happens in future.
When I intimated all this, the representative gave me a single line response, "to avoid all this I should close my Demat a/c'....!!! ***I was stunned. I am sorry but such a reply would certainly shatter the beliefs any of the customers. I have all my family's a/c with india infoline and when I get to hear such a rude response it drives me restless. Till this moment, I always commended the India Infoline's operations and transparency that wins everyone's trust, which is very important when people put a hellowa money in your hands.
I hope everyone in India Infoline and all the investors around the globe understand the long term dreadful consequences of such a practice on the investors society in India. NSE / SEBI does not allow broker to carryout trade without client’s authorisation. If done by error, company should inform the customer with an apology and should redress all the losses. At least customers expect a polite reply from the IIL reps.

I want to give this issue wide publicity, because I want to be heard and noticed and reach more responsible reps. in IIL, who could suggest me a solution for all these unauthorized practices. I intent to take a legal action against India Infoline Ltd, if such rude responses continue from IIL.

A disheartened, feeling cheated and mal-treated customer,
Nirav Samar
[Complaint comments] Read comments [Complaint category] Stock Market [Complaint comments]

hi
my self sonam sharma I have opened the account in 2007 in indiainfoline ltd. I have deposited about 70k rupees but when 2009 I check my account there is only 1.5 k rupess where was gone my rupees can any one convince me I have complaint in head of department of india infoline in Mumbai but he say that it is your mistake ur rm was terminated and u should connect to him I am not liable for that.
I was puzzled to hear it my money was gone what I should do please tell me I am in very much problem

To,
Concern Person,
India Infoline Ltd.


We here by inform you, we have submitted all documents for the franchisee along with the cheque of Rs. 1, 00,000.00. Cheque no. 512351 dated 03/12/2009.& for Commodity Cheque of Rs. 50,000.00, cheque no.512354 dated 06/01/2010. Sees that time we are contacting to your Juhu branch but nobody is giving proper response to us with this we have given all most 13 customer to you. All customers are trading directly with you and still we are not getting any response from you. We are eagerly looking to you.


From,
BN Securities
Jogeshwari(w)

I came to know about several unauthorized, illegal & fraudulent share transactions done by India Infoline ahmedabad branch.I am having two demats account of India infoline company but till date I can get any service from the company side, I am facing the problems related to my demat account but companies employee not getting solution of my problem since long time even I had called on customer care number ([protected]) of compay but same thing happen no answer without solution every day I am calling your company RM Mr.Yogesh ( from Ahmedabad law garden Branch) continuous follow up to get some solutions but I cant understand that after opening an account india infoline company not making such services.



Presently problem I am facing is Demat a/c DP ID[protected] and Client ID 01471041 in the name of my father Mr.Amratbhai S Panchal in the account that one transaction had been done on April 2009 of buy & sell of F&O which was I am not aware it had been done without my permission and deduct my 11 shares o[censored]nion bank and 3 shares of Rpower without inform to me it means company can do anything in my account with out my permission can sell and buy shares n after getting loss will deduct the shares So pls investigate the same on priority basis



Secondly my another demat a/c in the name of my mother Mrs. Anandiben A Panchal DP ID[protected] and Client Id[protected] in this account the problem is companies RM ( Mr yogesh or your branch employee not suppose to provide the status of the account as I had provided the details what they want to know like account number and DP ID number but not able to do so and he committed that will call you with in couple of days but still I am not getting same. kindly let me know that what exactly going to my both accounts



And by any how I want my 11shares o[censored]nion bank & 3 shares of Rpower back





This is request that kindly look into the matter and get with solution and revert the same asap.





Regards,



Mr. A A Panchal

[protected]

I regret to inform you that in spite of repeated remainders to close my account,they have not done the same so far.I request you to kindly look into this and do the needful at the earliest.

I had sent the required documents on 4th of Feb 2010 for the above and was informed that the accounts will be closed within 30 to 45 days.So far nothing has happened.

Please treat this matter as urgent and do the needful at the earliest.

NAGRAJ MADHAVRAO

we can place an order in option 5300 put apr 2010 amount trading 86 buyer 105 seller order can't go gave some error called Trading in illiquid options not allowed IIFL ORDER ID : "4542121 SOME NO"
i complaint the branch the people said contact us,then i said that why i can call u am online client order placement is my wish then why ican call u.and many more compalints about indiainfoline company i can prove u in next mail sure.my compaint picture not accept that's my position.

dear sir,
i did a fund tranfer to india infoline on 23-3-10. but the confirmation notice i did not receive bcoz of some technical problem. but when i checked india infoline it has already reached there. today on 24-3 -10 i was trying to transfer fund it was showing my transpassword has wrongly entered. and it is not processing. kindly do the needfull. thanyou. dennis

I held few shares with India Infoline however since I was in need of money to pay my credit card bill, I requested ashok mohanty on 24 to sell off my shares and I also submitted a request to change my linked savings bank a/c from citibank (since it was now closed) to ICICI a/c. I was promised by Ashok mohanty that I will get my money credited around 17000 in my icici a/c by 27th feb, however later on 27th they sd they made a mistake and instead of changing the base a/c from citibank to icici they just added icici a/c. and they cannot transfer the amount to any other a/c other than the base a/c.

Sandeep said that the money will only be credited on TUE. But it still didn't happen. on wednesday ashok called me and sd that now they were able to fix the issue and he has got an email confirmation which says the amount will be credited by 7pm on friday on 5th march. but it still didnt happen.

On sat I called ashok who was still to reach office at 12 pm, so i called sandip, he sd he was out and gave me another no of Vijay to check, vijay confirmed that the transfer was done on 4th march and will chk with icici why the money wasnt credited and will call back. even 2 hours after he didnt call

I thought I will go personally to their office and check. Their office was closed, they closed much earlier than the scheduled time (they working hours on sat are till 4pm) but they closed the shop by 2 inspite of me raising concerns in the morning, no one called me.

I again called ashok and got his senior manager's no Mr george, He was fully aware about the case but didnt try to help at all, never apologised instead it seemed like It was my error for chosing their service, sd I cant do anything, I will call you back that what he said, and then he called to say that the money was transfered on friday, I am not sure whom to believe and then suddenly he kept the call and didnt ans the call.

it was a disaster, he was not ready to compensate any late charges I will incur due to them being late in paying my money. he just didnt come up with anything and its not that he didnt knew about this case now, he was fully aware about the delay but everyone involved was just complacent, apart from ashok calling me on wed, no one ever called me even once in this entire episode.

alll of them just behaved like inhuman pigs and gave me the worst service,

request you to please help and end this harassment episode

Sir/Madam,
I, Lokendra Singh from Mathura, have dmat trading account(LOKSING1) in India Infoline Ltd. My bank account in ICICI bank Ltd. is attached with the india infoline ltd. for fund transfering. I submitted request 2 times for payout of Rs 101000 in my account. Now it is showing that fund has been debited from dmat account but other side it has not credited in Bank account. So plz help me.


Rgrds-
Lokendra Singh (Dampier nagar, Mathura)
Dmat A/C Id - LOKSING1
Bank A/C no - [protected]

Dear Sir

I have submitted my share certificate no. 35737 pertaining to 100 share of M/s. James Hotels Ltd. for dematerilization vide DRF No. 590733 dated 10th February,2010 till date I am unable to get the DRN No. and date generated at your end. Please note the requestm of demateriliization should be updated within a period 21 days as per the norms of the NSDL

Since almost 21days have lapse the certificate have not been reached to the Registrar and Transfer Agent M/s. Alankit Assignment Ltd. You are requested to kindly ask from courier regarding the fate of the subject so that and not comple me to initiate any legal action against you.

Incase I would be filing a legal case against you it will be at your own risk and expences against the financial loss which I am suffering in between .

A line in reply would be highly appreciated.

Thanks & Regards

( Mukesh Kumar Pachauri)
My ID is KUMARMUP
Client ID : 10959184
.

I am a small investor, opened online trading a/c with India Infoline Ltd / 5paise.com to invest in shares and paid Rs.100000 as initial deposit. I was informed that the a/c was opened. I was waiting the right time to invest, but before that the broker without authorisation carried out trade resulting in loss. I have taken up with their branch through whom the a/c was opened. Still they continued the gambling type of trade, lost over Rs.60000 within 2 months. When I have written to their Head office, I got the reply saying that the trade done were intimated to me through e-mail/ SMS/ Courier, hence I have to bear the loss.
NSE / SEBI does not allow broker to carryout trade without client’s authorisation. India Infoline Ltd / 5paise.com is such a great brokerage firm who can loose over Rs 60000 from the client’s a/c and disown. I want to give this issue wide publicity, so that other small investors are not put into suffering as i am facing. I propose to take legal action against India Infoline Ltd / 5paise.com to claim loss.