Indian Railway Parcel Office — Late delivery and penalty charges

Address:Jammu, Jammu and Kashmir

I booked my scooter regn No. MP 20 KB 6871 from Delhi Jn to Jammu Tawi on 25/11/2012 vide Railway receipt No A[protected] for self delivery at Jammu Tawi. I travelled in Train No. 12413 Pooja Express vide PNR No.[protected]. Staff at Delhi Jn was supposed to load the scooter in the same train since I did not pay bribe to any staff at Delhi Jn. as such I could not get delivery of my scooter at Jammu Tawi the next day ie 26/11/2012 which caused me a lot of harassment. But the scooter was perhaps depatched on the following day or so. My contact No. was clearly given in the address plate hanging in the head light. Helplessly, the staff at Jammu Tawi was requested to inform me as soon as the scooter reaches Jammu Tawi, so that I could arrange collection but no one informed me. When I came Jammu Tawi parcel office on 28/11/2012, they charged me Rs 270/- as penalty charges vide receipt No 584345 dt 28/11/2012. I am astonished to know that bribe / corruption is mandatory to be paid official / unofficial. Had I paid some money to staff at Delhi Jn., my scooter could have been loaded in the same train. Concerned authorities are requested to pay kind attention and may get the matter investigated, punish the defaulters involved and also arrange suitable compensation for the harassment and penalty so imposed.

Thanks & regards,

Subedar Major Krishan Lal (Retd)
WZ-898 (2nd Floor), Nangal Raya,
Pankha Road, New Delhi -110046
Mob. [protected]
E-mail ID : [protected]@yahoo.cm
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Indian Railways — Regarding Bike Delivery (Need BRIBE to load bike in train)

My name is Nitin Rakshiye. I am basically from Chandrapur Maharashtra and currently working in Bangalore..
I have given my bike ( MH 34- P 8073) for parcel in Ballarshah Railway station on Date 21/08/2010 and as per the instruction of the railway employee I have given my bike for luggage instead of Parcel. The receipt number for my luggage is 803712.

When I booked the bike for delivery the railway employee said me that " you will get your bike within 3 days " still i am waiting for my bike. When my father and brother went for asking situation of bike they found that the bike is standing outside the luggage division and no one is there to take care. When my father and brother asked them about this then they were asking for "BRIBE" to load the bike in train.

Still I am waiting for loading of my bike and as per their instruction until and unless we not give bribe they will not load the bike.

Is this a way by which Indian Railway is getting profit? and what is the use of keeping employees like this?

My kind request to you is that please look into this matter at the earliest.

I have also attached the booking slip.

I did experience a similar issue, when the khalashi, the person who load the bike demanded a whooping to 300 rupees against a parcel charge of 931 rupees.
His reason was, this is bullet and they don't get payed by railways.
He did not listen to my request and when I asked a rpf constable, whether I can push the bike myself to the required platform so that the khalashi won't charge me that much, he denied and said that, the khalashibhas to do that as he has been appointed by railways to do so and if I carrybit, railways won't be responsible for any damage. I hopelessly finally paid 100 rupees and also had to push the bike from back, while the khalashi was holding the handle bar.
The clerk who booked my bike, himself told me to pay the khalashi something.
By the way, the khalashi isn't one person but a group who load and unload luggage and parcels.
Total expenditure for booking was '
From - vskp
To - bbs
Bike - RE Classic 350
Weight - 185 Kg as per RC
Packing - 600 (Bargained to 400)
Booking - 931
Loading - 300 ( Bargained to 100)
This doesn't happen only at vskp, but everywhere.

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