Indian Railways Complaints & Reviews

My parents (senior citizens) are travelling from allepy to roukela with confirm ticket prn no: [protected] train no: 13352/ dhanbad exp, when they arrived 2 board the train they find that A2 ( 12, 14)coach is not attached to the train. On enquiry with the allepy station master the reply was he doesn't know anything, he asked them to board A 1 without allocating any specific berth, and were informed that at chennai A 2 may be added....

Dear sir,

I was travelling from Vijayawada to Palasa on 25.11.2012 in Train no.22872, Tirupathi to Bhubaneswar S/F express in B2 compartment on bearth no.12. I found that the compartment was not up to the mark and wish to record the following complaints pertaining to the B2 compartment:

1. There were cockroaches in the compartment which speaks on the neatness of the compartment. Being an AC compartment this...

Dear sir,
when i am going to login irctc login id for bookibg e tickets , entering user id and password it is requested mobile verification code no. But i have forgotten mobile verification code no. and it is not displayed in mt mobile also.

So I request humbly to send my mobile verification password either to my mobile no or to my e mail id.

irctc Login ID is ANSAR11057
MOBILE NO. [protected]br...

Hi,

I am booking my railway reservation ticket form gandhinagar junction, Jiapur. Date is 01/11/2012

This ticket book form MDS(Mandasor) to BHL(bhilwara) and its journey date is: 03/11/2012.

so I am not able to caught my train on journey date(03/11/2012) and I was going to cancel my ticket at bhilwara railway station and I got response that this ticket also cancel after 4-5 days so you may go...

Respected Railway Minister,

Within Last two days I have gone through the Present Railway Tatkal booking system.
I have opted for the Goa Express from Nzm to KPG ( Kopargaon ) for Shirdi Visit with my family.
Line for Tatkal starts @ 4 or 5 o' clock at every resevation centre while the booking start @ 10.00 o clock as the present time for Tatkal is from 10 to 12......
After this also what I have seen...

we had taken a waiting list ticket WL1 and 3 on[protected]. PNR [protected]. Till yesturday it was showing CNF and RAC1. today on date of journey we find that it as RA1 1 and RA1 3 what does it mean?. WHat type of system is this???. if it had shown both as RAC at least we could have done alternative arrangement. What is most surprising is that CNF which I think means CONFIRMED had become RAC when chart is prepared. How is this possible???...

Dear Sir,

I Chander Mohan has submitted my ticket for filling TDR -113366 dated 21st April, 2012 at your New Delhi Railway Station counter as the ticket was not confirmed (W/L) and I have done my travel by Air, Detail of my travel journey are here.

Date of Travel : 20th April, 2012 (ticket not confirmed)

From : Chennai (MAS) to Hazrat Nizzammudin (HZN) , Train No-12269

PNR :[protected],...

Sir, i had created a user id with irctc. and i didnt use the same for a long time. so my account got de acivated. then i created another account with another username and password with alternate email id and phone no. Now i wish to add that my regularly using emeil and mobile no to the new profile. but i am unable to do so because the said id and phone no are linked to the deactivated profile. how can i gwt that de registraed and use my...

Dear sir,

I am travelling in Punjab mail on 15th nov 2012. The ticket collector of this birth AB1,, Sudhir Sharma harassed me and my brother on duty. He asked for a bribe and when we refused his behaviour went erratic and irrational. We requested for an RAC ticket, to which he refused blatantly. He pushed my brother 3 times and asked him to de board the train.. He also made quite a scene and asked us both to leave the compartment...

To,
the railway minister pk bansal,
esteemed sir,
subject-HARASSMENT BY RAILWAY DEPARTMENT.
i want to bring to your kind notice that railway department of ferozepur division has not paid my salary for the month of october 2012 and the bonus for the year[protected].
i am working as ti/electrification in jammu.i am being harassed continuously by railway department since 3 years in many ways.i was workin as...

Sir,
I booked my motorbike from Jaipur (JP) to raipur (R) on 27/10/2012 receipt no 806680 that is not reached at raipur station and no one gives the satisfactory answer. NO one gives any contact no of parcel offices my parcel reached at Puri railway station as my investigation, please tell me what i do, my works suffer due to railway parcel management, i wants my parcel as soon as possible, train no is18474 .

If my...

hello
i booked a tickets using visa SBI debit card from chennai egmore(MS) to visakhapatnam(VSKP) in BBS PDY express train no :12898 on[protected].

After making the payment i got message session expired.I checked my sbi debit card bank transactions and I can see a payment of Rs 634/- made
...

To
The railway minister
Mr.p k bansal
Respected sir

subject-Tte behaviour and railway staff

sir minister ya bade officers ko deakh kar ye sale ji hajuri karne lagte hai.magar aam public ke saath
inka rwaiya akdem dog ki tarah ho jata hai mein jab kabhi bhi grahak seva padhta hu to sabse jayeda railway comlaint hi deakhta hu aur wo bhi tte ke khila[censored]s tte ne usse 1000 rupaye liye....

The IRCTC online ticket booking web page has a defect,As per the railway rules I am not entitled for a refund , But the whole issue there is no warning message screen to alert to the passenger that his preference of berth is not allotted instead it goes directly to the payment option. I have put some of the screen Pictures of the booking screen Once you do the reservation. I have put some of the screen Pictures of the booking screen. The...

My parents was travelling with Train number 12542 from Lokmanya tilak station (LTT) to Gorakhpur (UP) on 28/10/2012. They have train schedule at 11:10 min AM.

We arrive at the station and at around 10:00 AM train was placed at the station.

My parents had a reservation in AC2 . We started looking for AC2 compartment and suddenly we hear an announcement that Train did not have AC2 compartment .It was was shocking...

Whenever i have to book tickets in tatkal, i have to open the irctc site from 9.30 a.m onwards and even till 10.30 a.m site does not open. after 10.30 there is no scope of getting tickets confirmed, what is the benefit of changing your tatkal schemes when you are not able to manage the bookings at one time. Internet reservation scheme is a facility for people to avoid standing in que at stations then why are agents allowed to book tickets...

I was travelling by train no.12625 Kerala Express from Vijayawada to Jhansi on 21st Oct, 2012. Ours was a marriage party of 60 people and there was lots of baggage.when we got down at Jhansi station and while loading the luggage into the vehicles only my suitcase disappeared. With the trauma of losing my baggage just before a wedding I had to face the onslaught of not launching an FIR as the Jhansi Police are notorious for their bad behaviour...

Dear Concern,

I booked a ticket on 7th October 2012 for 2 passengers from Delhi to Kotdwar. On date of 13th morning due to some urgent problem i cancelled ticket for both of passengers, as the instruction by www.irctc.co.in-they have to provide me fefund by 17th October 2012 in their login website of irctc.co.in.
they have to provide refund of 592/- but till date of 18th evening, i don,t get any refund of my cancelled...

i had a journey thru Karnavati express from mumbai to ahmedabad my coach no. was D/11 which was just next from engine side, when train stopped at Vapi all the non reserved passengers started to enter in our reserved coach, then from next station the same thing happened slowly the coach was full o[censored]nreserved passengers it was like an local trains coach, middle passage was full of crowd, there was no place for my wife also to take my child...

DEAR SIR I WENT FOR TATKALIN MORNING 1.00 AM THERE I WAS BEHIND 5 PEOPLE AND THEN IN MORNING BY7.30 AM THERE WAS BEHIND 14 PEOPLE.THESE ALL PERSON ARE AGENT AND THEY ARE DOING DADAGIRI IF ANY ONE SAYS THE WHOLE GROUP OF AGENT MEMBER ARE BEATING BADLY TO ORDINARY PEOPLE AND RAILWAY POLICE IS ALSO SUPPORTING THEM. ME AND BEHING PEOPLE ARE WENT AND TOLD RAILWAY POLICE THEY WERE SUPPORTING AGENT AS THEY ARE GETTING COMMISSION .AT 8.00 AM TWO...