[Resolved] Indiatimes Shopping — DELIVERING USED PRODUCT | |||
had purchase a BSNL penta tablet through Indiatimes Shopping on 7th Nov'12, The product was delivered to me on 14th Nov. I was surprize to see that they sent me a used one tablet having lot of skrecthes on front as well as back , immediatel i called for replecement and they have registered a case against this on 14th Nov (CASE ID-510493). Till then i have chated to their customer care for 03 times, called their helpline no 5-6 times but those people are still not looking forward for replacement.They always promise that my tablet will be picked very soon but so far 14 days has gone and nothing is doen at their end. What they did.. they just ask to their vendor to send tablet against my order without checking and finally customer has to suffer .They are simpley non responsive and making a bad name of online shopping. I had a good image of other online sites like flipcart, yebhi,myntra,jabong etc but this is worst online shopping site. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Yeah..this is the worst online site..i even experienced.
Here is the problem i faced and i am planning to approach them legally.
Probably we can approach legally together.
I ordered 2 quantity of Philips trimmer. And today i received package but i could see only 1 quantity is present. But the bill sent along with the package mentioned as 2 quantity
Case Id. 434511
Order No:[protected]
Here is the problem i faced and i am planning to approach them legally.
Probably we can approach legally together.
I ordered 2 quantity of Philips trimmer. And today i received package but i could see only 1 quantity is present. But the bill sent along with the package mentioned as 2 quantity
Case Id. 434511
Order No:[protected]
Dear Mr. Jain,
As per our records this issue has been closed and we sincerely apologise for the inconvenience faced. We look forward to have another chance of serving you in future.
Thanks,
Indiatimes Shopping
As per our records this issue has been closed and we sincerely apologise for the inconvenience faced. We look forward to have another chance of serving you in future.
Thanks,
Indiatimes Shopping
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Greetings from Indiatimes Shopping.
We sincerely apologise for the inconvenience and would like to request for your order number. Please provide us with the required details to help us move this issue to our Customer Help Desk. We promise to get back to you as soon as possible.
Thanks,
Indiatimes Shopping