[Resolved] Inox Movies — Refund

ashishjain

from Pune, Maharashtra

Address:

Bangalore, Karnataka

I am Ashish Jain. I booked tickets on 16/06/2010 for rajneethi 11:15 am show on 17/06/2010 at inox magrath road, bangalore. I didnt get the confirmation of tickets but was charged amount of Rs 270. I tried booking twice so a total of Rs 540 was debited from my account. Later I booked the same tickets through bookmyshow.com
my card number is [protected] in the name of Ashish Jain.
I had asked for refund of Rs. 540. On 23 of June 2010 I got a mail stating that the amount would be credited to my account within 10(ten) days but there was no refund. I requested them again but there was no response from them.
I request you look into the matter and ensure that the amount is credited back to my account.

Thank you
Ashish Jain

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Aug 13, 2020

Complaint marked as Resolved

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Comments

srigane

from Chennai, Tamil Nadu

Hi Inox,
This is Ganesh Sambasivam from Chennai.
I was trying to book 2 cinema tickets through http://www.inoxmovies.com
the movie ticket Internet booking was went through successfully but UN-fortunately the tickets were not confirmed at the end of transaction and a screen populated we will give a re-fund of your transaction, but when I checked by Credit card transaction the below statements were found.
1)Why the Credit Card was charged for UN-successful transaction for which no ticket was issued to me?
2)why there is a Debit of Rs 260.00 and a Credit of Rs 240.00? What happened to Rs 20.00 and why the amount Rs 20.00 was not refunded? it seems to be a day light cheating and a BAD BUYER EXPERIENCE.

16/07/2010 INOX LEISURE LTD_CHENN
240.00 CR
10/07/2010 INOX LEISURE LTD_CHENN
260.00

--
Regards
Ganesh.S

ruchir.vasavada

from Mumbai, Maharashtra

INOX CINEMA — Not refunding movie ticket amount

I purchased a ticket from the website www.inoxcinemas.com two movie ticktets on 16th July. I paid for the tickets online through my credit card. After the payment was made, the transaction failed and I could not get the tickets but the amount was deducted from my account.

The details of the trasaction are as given below. I contacted the Inox authority but they are not refunding my the amount. Its been over a month now.

Transaction ID: 75105170172000035812469
Date or purchase: 16th July 2010
Tickets booked for date: 19th July 2010
No of tickets: 2
Amount: 530 Rs/-

Thanks!

Kamesh Rao Yeduvakula

from Bengaluru, Karnataka

Hi Inox,

I was trying to book movie tickets from your website, www.inoxmovies.com on Wednesday for the movie Eega for a Sunday, 8th July, 10 AM show at INOX JP Nagar, Bangalore.

After doing the payment at the payment gateway, your website told me that the booking has failed. I was charged Rs 594.27 on my Citibank credit card. Please arrange for the refund of the same and acknowledge that to me in a mail. I did not receive any such acknowledgement on your website. You website is in bad condition and needs to be rebuilt. It fails all the time.

Regards,
Kamesh Rao

shivanivishesh

from Bengaluru, Karnataka

I had booked movie ticktets on 1 July for the movie Bol Bachan at Bangalore Central Inox, J.P.Nagar in the 1:50 pm show.The transaction took place and money has been withdrawn from the account but the tickets were not booked.I was charged Rs. 804 on the Citibank card in the name of Vishesh Nigam.Kindly request you to refund the amount as soon as possible.Please acknowledge to me on [protected]@gmail.com.

Regards
Shivani Nigam.

katarmalvk

from Mumbai, Maharashtra