[Resolved]  IOC - Indane - LPG — no reply from the concerned company for my letter

Trichy 21
From
30.09.2008
V. Sankaranarayanan
Plot No.20, Door No. 28 (Old No.3A)
Aringer Anna Street,
Ayyappa nagar,
Trichy 21

To

The Sales Officer
Indian Oil Corporation (LPG) Indane
Trichy.

Sub: Supply of LPG refill cylinders - regarding
* * *
I wish to state that I am an employee o[censored]nited India Insurance Co Ltd., working as Incharge, Micro Office, situated at LIC Colony, Trichy 21. I have got own house situated at above address. I am paying House Tax and Water Tax regularly in my name. I am an Income Tax assessee having PAN (AAXPS0859G) and also having BSNL Land line connection[protected] since 1995.

My father is a State Government Pensioner, who was worked as Deputy Inspector of Labour, in the Govt of Tamilnadu, also residing with me in the same house along with my mother independently.

I have registered for LPG connection during the year 1991 at Pudukkottai. The allotment given on l0.08.1997. I have got the connection from my local distributor M/s Karuppiah Gas Enterprises, Trichy 21. My consumer/connection No.5537. Further during the year 1999 the distributors offered me double cylinder for which the deposit receipt now available. I got the supply of refill cylinders up to December 2006 (last supply 24.12.2006) with out queries or anything. While so the supply of refill cylinders stopped by the Dealers during the month of January 2007. On oral enquiry they stated the reason that I have not holding separate Ration Card.

Then I wrote a letter to M/s Karuppiah Gas Enterprises on 20.01.2007 requesting them to supply of refill cylinders. As I have not received any reply from them, again I wrote a letter to Sales Officer (IOC) Trichy with a copy marked to M/s Karuppiah Gas Enterprises. ( This letter dated 14.3.2007 was handed over to the Sales Officer IOC, in person by my father Shri L Venkatasubramanian, during a meeting conducted on 14.3.2007 at Devi Thirumanamahal, Trichy 21).

On 17.03.2007, one gentle man from M/s Karuppiah Gas Enterprises came to my house for inspection, but we have not received any reply from them or from Sales Officer IOC, about the supply of refill cylinders.

Now the Government of Tamilnadu has issued orders, “Ration Cards should not be insisted upon by LPG distributors in future” towards LPG connection or supply of refill cylinders. Hence I have once again requested the distributors for the supply of refill cylinders through my letter dated 15.09.2008. The distributors once again inspected my house on 20.09.2008 and they returned entire documents on 24.09.2008 to me with instructions to approach Sales Officer, IOC (LPG), Trichy.

Contd..2






Page 2

The distributors has made endorsement on my request letter such as follows

LAST SUPPLY[protected]
Inspected the premises ONLY ONE KITCHEN
ONE connection stands his father name another stands in the name of bearer
Total four cylinder / Two PRS
Rubber tube should be change
NEED YOUR ADVICE
(with initial signature dt.20.09.2008 / rubber stamp)

In this connection I wish to state that my house is constructed with two kitchens, two separate front/back entrances and other facilities like bath room & toilet, separate sub meter for EB connection also available.

Above things are personally verified by the person came for inspection from M/s Karuppiah Gas Enterprises. But I cannot understand the reason behind the statement (ONLY ONE KITCHEN) given by the gentleman who inspected my house, which is basically wrong and not correct. If required, you are at liberty to inspect my house at any time.

On the above circumstances, I am once again requesting you to appraise the situation and expecting your favorable instructions for supply of refill cylinders through the LPG distributors.


Thanking you,

Yours faithfully,


(V SANKARANARAYANAN)

Encl: 1. Original representation dt 15.9.08 sent to M/s Karuppiah Gas Enterprises in which
Endorsement made by them.


Note: I have already sent this representation thro’ email to your email address on.30.09.08 for which no ack./ reply received till date.

(Sd)……
Dt 16.10.2008

[protected]@indianoil.co.in
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear sirs,

Ref : Gas No : 4231
Name : LAKSHMI AMMAL

I have a indane gas connection in the name of my mother.
Now she is no more. But still I am using the gas in the name of my mother.
Now for the past ONE MONTH supplier M/s. Sundara Vinayagar Agencies,
Thanjavur, is not delivering the cylinder to my house. But for the past more
than TEN YEARS they were supplying the cylinder to me in the below
mentioned address only. When I enquired about this, they said, due to
change in supply area, that I have to change my connection to
M/s. Aravind Gas Agencies, Thanjavur-7.
So, I request you to change the gas connection to my name as per the
details given below.

M.SRINIVASAN
NO.13, STATE BANK COLONY FIRST STREET,
MEDICAL COLLEGE ROAD,
THANJAVUR 613004.
PHONE; +[protected]

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