[Resolved]  Irctc — PNR - [protected] Refund was not done.(More than 7 months)

Please go through this mail. I have done file TDR on 16-Dec-2008. Till today(1/10/2009) I haven't received amount from tdr department. This looks like reduculas. Please let me know if any one help me @ 91-[protected].


Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/North Eastern Railway, Gorakhpur on dt. 20.12.08. We have already issued Reminder No. 1 & 2 on dt. 15.06.08 & 29.07.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 3 dt. 14.09.09 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.



Regards,

Shiraj Ahmad
[protected]@irctc.co.in <mailto:[protected]@irctc.co.in>
Ph:[protected]





[protected]@irctc.co.in wrote:
>
>
>
> Dear Team
>
> Plz see the matter

>
> Thanks & Regards
> Leena
> [protected]@irctc.co.in
> www.irctc.co.in
>[protected]
>
> ----- Message from rajesh.[protected]@gmail.com[protected]
> Date: Tue, 8 Sep 2009 15:10:22 +0530
> > Subject: RE: [IRCTC #606255] Ticket Confirmation: PNR - [protected]
> Refund was not done.
> To: [protected]@irctc.co.in
>
>
> > Hi Indian railways,
> > I have booked a train ticket as mentioned below. And I have
> > submitted for File_TDR.
> >
> > Ticket has been cancelled on 16-Dec-2008. So many months are over.
> I am
> >
> > Not yet received ticket fare. And I have sent so many times a mail
> > regarding this issue.
> >
> > Please give importance to this ticket.
> >
> > *Transaction Details*
> >[protected][protected]
> > *PNR Number* - [protected]
> > *Booked On* [protected]
> > *Transaction ID* - [protected]
> > *Ticket Type* - eticket
> > *Class* - SL
> > *Internet Service Charge* - Rs 15.00
> > *Date Of Journey* - 14/12/2008
> > *Ticket Charge* - Rs 954.00
> > *Bank * - ICICI
> > *Total * - Rs 969.00
> > *Train No* - 2669
> > *Railway Zone*- NER Chief Commercial Manager (Refunds)
> > *From Station* - VIJAYAWADA JN(BZA)
> > *IRCTC Zone* - North Eastern Rly Gorakhpur
> > *To Station*- VARANASI JN(BSB)
> > *Quota* - General
> > *Ticket Details* - S#
> >
> > Name Age Sex CoachSeat Res-Status 1
> > VIJAYA LAKSHMI 45 Female 0000 Booked
> > Rajesh Galla 26 Male 0000 Booked
> >
> >
> > **TDR Details**
> >[protected]-------
> > *Reason For TDR* : Hi, Due to traffic i was unable to catch up
> > the train. So please refund the respective a mount as early as possible.
> >
> > *TDR Status* : Admin Approved
> > *Reference No* : ekt[protected]
> > *TDR Filing Date* : 16-Dec-2008
> > *Refund Status* : Refund under Process
> > *Refund Date* : Not Available
> > *Refund Amount* : Rs.0.00
> >
> >
> >
> > *Rajesh Galla*
> > IT Consultant
> > ____________________________
> >
> > *Logica* -* Releasing your potential *Divyasree Technopolis
> > 124 - 125 Yemlur Main Road,
> > Off Airport Road Yemlur P.O
> > Bangalore 560 037
> > India
> > Tel: +[protected] or 41943666 or VOIP 21433
> > M: +91 [protected]
> > > > http:www.logica.com
> >
> > -----Original Message-----
> > From: [protected]@irctc.co.in [mailto:[protected]@irctc.co.in]
> > Sent: Friday, September 04, 2009 10:32 AM
> > To: Galla, Rajesh
> > Subject: [IRCTC #606255] Ticket Confirmation: PNR - [protected]
> > Refund was not done.(Please give importance to this ticket)
> >
> >
> > Greetings,
> >
> > This message has been automatically generated in response to the
> > creation of a trouble ticket regarding:
> > "PNR - [protected] Refund was not done.(Please give importance
> > to this ticket)", a summary of which appears below.
> >
> > There is no need to reply to this message right now. Your ticket
> > has been assigned an ID of [IRCTC #606255].
> >
> > Please include the string:
> >
> > [IRCTC #606255]
> >
> > in the subject line of all future correspondence about this issue.
> To do
> > so,
> > you may reply to this message.
> >
> > Thank you,
> > [protected]@irctc.co.in
> >
> >
> >
> >
> > Please help Logica to respect the environment by not printing this
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> > imprimindo este correio electronico.
> >
> >
> >
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> >
> >
> >
> >
>
>
> ----- End message from rajesh.[protected]@logica.com -----