Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Ticket not booked but amount debited from bank account

surendranath k

from Kolkata, West Bengal

Address:

Kozhikode, Kerala

I tried to book tickets for 6 persons on 24.10.2011 through irctc for the journey from Mumbai(LTT) to Kozhikode(CLT) by Train no.12201 for journey on[protected] A class) , Train Name KCVL Garib Rath. On taking the "PAY" option,my computer got stuck and an error message was generated. The same thing happened when I tried to book once again . Even though no ticket was generated, my SBI accounted was Debited with Rs.4050.00 on both the occassions. The reason why I inform that no ticket was generated is because the status of the ticket availability did not change ( W/L 28). The same thing also ocurred when I tried to book on 25.10.2011 also. Thus a total amount of Rs.12,150.00 (4050x3) had been Debited from my SBI account No.[protected] and Debit card No.[protected]. Pl. look in the matter and refund the amount in my bank account at the earliest. ( my E-mail ID is [protected]@gmail.com . thanking you.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

aniketkurne

from Kolkata, West Bengal

I was booking (13 dec 10 am) 2 second seating tickets in Tatkal category for Train no.12052 Janshatabdi Express from Thivim to Thane. I selected payment option as internet banking of Bank of India and entered all details. payment of 531.24 got debited but tickets were not booked showing reason Payment rejected by bank.

Transaction ID - [protected]
Please kindly urgently REFUND me this amount to my bank account as this was wrongly charged to me by IRCTC (ticket not booked but stil payment was debited from bank account)