[Resolved]  IRCTC (CCM/Northern Railway) — Refund o[censored]nused Ticket- TDR filed

IRCTC — Non Refund of money for unused ticket

PNR NO: [protected],
Date of Journey:[protected]
Class:2A
CLX to SBC

It has been passed 8 months but till now i didnt get money back

hi..
pnrnum:[protected]
transaction id [protected]
i have not yet got the money

Dear Sir,

I did not receive the refund amount. I went to branch, They Said: Please confirm with IRCTC to

which account they have made Refund of 513 Rs.

PNR Number [protected]

Date of Booking: 30/01/2008 Amount: 573, Account:[protected]ICICI Bank Pune)

Date Of Cancellation:23/03/2008 Refund Amount:513, Account:[protected]ICICI Bank Bangalore)

kindly confirm me about Transaction occurred to which account for refund.

Railways — refund of filed tdr procedure

I have booked a ticket on[protected]. suddenly the train has cancelled.so i filed tdr on[protected]
my pnr no:[protected] and my transid:[protected] and my reference no:ekt[protected] and i have mailed so many times and i rang the phone so many times but still now there is no response so i request you to get my refund amount as early as possible

army — Refund of unused ticket

Sir / Madam,

1. Ref TDR No.084933 dated 26 Aug 07 (2400 hrs) for the refund o[censored]nused ticket PNR No.[protected]. (linked with[protected] from H Nizammuddin (Delhi) to Dehradun. (Copy of TDR and Application for refund is enclosed with)

2. I was traveling from Agra Cantt to Dehradun on 26 Aug 07. I had the reservation in Taj express from Agra to H Nizammuddin on ticket PNR No.[protected] and further from H Nizammuddin to Dehradun in H Nizammuddin – Dehradun AC Special Express on ticket PNR No.[protected]. (Original Tickets were deposited duly signed at the H Nizammuddin Rly Stn)

3. The Taj Express got delayed by more than two hrs due to some unknown reasons and reached H Nizammuddin at around 2340 hrs; by that time the H Nizammuddin – Dehradun AC Special Express had already left H Nizammuddin Rly Stn as per the scheduled time and hence I could not catch the H Nizammuddin – Dehradun AC Special Express to Dehradun.

4. Immediately I approached the station master H Nizammuddin Rly Stn and informed him, as per his directions I had deposited the tickets with the Ticket Depositing office for the refund of the unused ticket.

5. I had also completed all other formalities as per the directions from the Rly ticket depositing office like filling an application for the refund and writing a personal application to your office seeking the full amount o[censored]nused ticket to be refund, Since then I had been waiting for the refund as promised by the Rly office.

6. I am an Army Officer presently posted at Indian Military Dehradun as an Instructor. After waiting so long and approaching the local Rly office, I am compelled to write to you for the refund and also to inform you about the inability of the system which is responsible for such delays.




7. I solely feel I am being troubled for no fault of mine, as Taj Exp got delayed and I missed the linking train to Dehradun. Though I had kept the time gap of around two hrs in Arrival and Departure of the trains, I failed to catch the train due to unusual delay of the Taj Exp at H Nizammuddin Rly Stn and no fault of mine.

8. Now that refund is already being delayed, may I request you to please check the status of same and send the complete amount of the unused ticket as refund at the earliest. For any kind of conformation or clarification my phone no. and e-mail address are sated above.

10. I had to travel by road to cover the rest of my journey on 27Aug 08, as I had to join my office on the same day. It was really the worst inconvenience caused to me by the Rly service.

11. However, keeping the complaints aside, if I can request you to please take an early action in this regard. I will be very thankful to you.




Yours Sincerely,
(Capt SPS Chauhan)
Ph No. [protected]

Northern Railways — no refund of unused ticket

I had filled a TDR on[protected], against an unused ticket [wait listed 1].It is more than 7mths, yet I have not received the refund. Every time I call the IRCTC, I'm asked to wait for some more time[Latest was on 4 July...was asked to wait for 1 more month???]I would like to know why I have not been given the refund ..and why it is taking them so long, when it has been Admin Approved?It is a genuine case where the passenger did not travel on the said ticket.
Could someone please help me get the refund of Rs1264 from the northern railways!
The details of the concerned ticket are

Name of passenger Amrah Ashraf
PNR No [protected]
Transaction Id [protected]
Reference No ekt [protected]

Today after 8 months of filing the TDR, finally I have got my refund...thanx to Mr A.K.Jain [Northern Railways] .Anyone with a genuine problem can contact him...and i'm sure he'll help you out. His number is[protected].Sorry I don't know his designation, but he is surely in a very high position.

Through this forum, I would like to thank him...he assured me that he would get back to me [when I called]...and he DID CALL ME WITHIN A FEW HOURS to inform me that the refund has been sent to the IRCTC and I would receive it in 2 days.AND HE WAS TRUE TO HIS WORDS!!!
Hope all the govt officials are as prompt and helpful as Mr. Jain.

1213

Personal — Refund of unutilized e ticket

I booked 5 e tickets through an agent on 13th May 2009 for travelling from Egmore to Dadar.
PNR number of the ticket is [protected].
The above booking was wait listed till the time of departure.
Fortunately, one booking pertaining to Shri Jai Ganesh was confirmed after negotiation.
Since all the members were female and one boy aged was the co passengers, in view of the safety, the entire out journey was dropped.
Immediately TDR was also filed vide EKT [protected] on 13th May .
On my approach, the booked agent informed that the refund Rs 6046. will be effected after a lapse of 90 days for technical processing purpose.
You may see that it is more than days as on day.
I earnestly request you to kindly look into the matter as the allowed time has already expired and the refund may kindly be made under intimatin to me.
Awaiting your affirmative action.
J. Lakshmi
No. 28/1 Ayyappa Nagar
Choolaimedu Post
Chennai 600094

TDR Details
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 2A Internet Service Charge Rs 20.00
Date Of Journey 03/1/2009 Ticket Charge Rs 1704.00
Bank SBI Debit Total Rs 1724.00
Train No 4005 Railway Zone NR
From Station SAMASTIPUR JN(SPJ) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota Tatkal

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 S M F HUSSAIN 24 Male A1 0001 Booked



Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 04-Jan-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00





Refund o[censored]nused Ticket- TDR filed

I had booked1 e-ticket from From Station SAMASTIPUR to New Delhi on the 30th Dec' 08 Jurney date 3 Jan 09. I had filed TDR on 04th Jan' 09 for claiming the refund of the tickets due to train was runing late (17 hours). The PNR no. for the ticket is [protected]. The transaction ID is [protected].

Please kindly take necessary action.

I very much agree. This is not the right way to treat customer and run business on their money. I am waiting since April 09.

Refund o[censored]nused Ticket- TDR filed

I had booked e-ticket from From Station Tatanagar (TATA) to New Delhi (NDLS) on the 11.01.2009 Jurney date 18.02.2009. I had filed TDR on 19.02.2009 for claiming the refund of the tickets due to train was runing late more than three hours. The PNR no. for the ticket is [protected]. The transaction ID is [protected].

Please kindly take necessary action.

Dear Sir,

I have a complaint against your zone that the majhaulia station has reservation facility but i have been facing problems.

(1) They keep holiday on sunday for reservation of tickets but as per railway rules tha reservation must be done up 14:00 hrs IST. But the Station master says they dont print tickets on Sundays.

(2) mostly the counter incharge says there is a link problem.

(3) On dated i went to book a ticket the reservation Counter incharge was not present and in that place a man sitting there said that the inchar is not there and link is also fail.

(4) Station master is also rude towards the public sometimes..

Why do they not behave in manner when they are on duty. It makes us feel that we are not making our zone better and providing better service.

kindly take action against these matter so to provide a better communication and develope our railway Zone so to have a better service for public.

I shall be hoghly thankful to you.

Yours faithfully
Anupam Kumar

Dear sir,
Despite my repeated reminders I m not able to get my claim ( as mentioned in appended mails)

I am very disappointed with the response received. If the matter is not solved with in next 15 days, I will go to the consumer court.
I hope you will understand my annoyance.

My PNR No. [protected]
TDR filling date 19.01.09

Imran
[protected]

REMINDER - 2
SIR,

RE;- REFUND - REF.NO.ekt[protected] DT. 14.05.2009



KINDLY CONFIRM THE STATUS OF ABOVE CITED REF. DT. 14.05.2009 REGARDING
PNR NO. [protected] TR. I.D. [protected], TRAIN NO.2311, JOURNEY DATE WAS
11.05.2009 . AS I HAVE FILED TDR ON 14.5.2009, ON ENQUIRY OF TDR STATUS
IS SHOWING AS “ADMIN.APPROVED” & REFUND IS UNDER PROCESS. BUT NO
REFUND IS BEING DONE TILL DATE. THREE MONTHS HAVE BEEN PASSED. KINDLY
MAKE THE REFUND AS EARLY AS POSSIBLE. PLEASE EXPEDITE THE PROCESS.

THANKING YOU,


YOURS SINCERELY,


SHIV SHANKER SRIVASTAVA

REMINDER - 3
SIR, RE;- REFUND - REF.NO.ekt[protected] DT. 14.05.2009
KINDLY CONFIRM THE STATUS OF ABOVE CITED REF. DT. 14.05.2009 REGARDING
PNR NO. [protected] TR. I.D. [protected], TRAIN NO.2311, JOURNEY DATE WAS
11.05.2009 . AS I HAVE FILED TDR ON 14.5.2009, ON ENQUIRY OF TDR STATUS
IS SHOWING AS “ADMIN.APPROVED” & REFUND IS UNDER PROCESS. BUT NO
REFUND IS BEING DONE TILL DATE. THREE MONTHS HAVE BEEN PASSED. KINDLY
MAKE THE REFUND AS EARLY AS POSSIBLE. PLEASE EXPEDITE THE PROCESS.
THANKING YOU,
YOURS SINCERELY,
SHIV SHANKER SRIVASTAVA

[protected]@irctc.co.in
Ph: 0 Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt.15.05.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 23.09.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.


Regards,
Ved Prakash[protected]

ved prakash send above mail when I send bellow mail . but refund is under process today date.so please clear refund.



Shiv Srivastava wrote:
> SIR,
>
> KINDLY CLEAR THE STATUS OF PNR NO. [protected] TR. I.D. [protected], TRAIN NO.2311, JOURNEY DATE WAS 11.05.2009 . AS I HAVE FILED TDR ON 14.5.2009, ON ENQUIRY OF TDR STATUS IS SHOWING AS “ADMIN.APPROVED” & REFUND IS UNDER PROCESS. BUT NO REFUND IS BEING DONE TILL DATE. THREE MONTHS HAVE BEEN PASSED. KINDLY MAKE THE REFUND AS EARLY AS POSSIBLE.
>
> THANKING YOU,
>
> YOURS SINCERELY,
>
> SHIV SHANKER SRIVASTAVA
> (Mb-[protected])

P.N.R. No.-[protected]
Ticket No.[protected]
Train No - 4041 Mussori Exp.
Date - 31.01.2009
Sir,
With due respect, Humble submission I beg to say that the above Ticket could not used by me due to not confirmation as on date. So I need the refund of Rs. 452.00 against this ticket No.92978962 .Please insure the refund of this money through Dehradun Station to me .
Thanks

I am also having same kind of complaint I filed TDR in Jan 09. But yet I have not received my refund amount. I called so many times on railway customer care, also wrote email to the concerned department but nothingb has happend. Please guide me where I can lodge my complaint for the same.

Reason For TDR : Train Late More Than Three Hours.
Class :2A
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 29-Jan-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00


regards,
Pushpendra

I am also having same kind of complaint . But yet I have not received my refund amount. I called so many times on railway customer care, also wrote email to the concerned department but nothing has happend. Please guide me where I can lodge my complaint for the same.details are bellowReason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 14-May-2009
Refund Status : Refund under Process
Refund Date : Not Available after five month money is not refund in my account