[Resolved] Irctc — amount debited twice | |||
Dear sir, It is a matter of concern that while I was booking a ticket on irctc.com , I was charged twice for my transaction. i.e. – I booked only one ticket and I was charged twice for it with the amount 438. The details regarding the transaction are given below, hope with ur help I’ll get my refund. Thanks and regards Akshay kumar Bank name – state bank of india Deducted amount – 438 Account no. -[protected] dated[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
sir, i have booked a ticket yesterday at 8p.m through irctc from Hoshangabad to Somnath, but i am unable to find my ticket on net.My amount of Rs1288 is deducted from my SBI account no[protected].Why this occur.Now what i have to do, how i will get my booked ticket.Name booked persons are 1.R S GUPTA.
2.KAMLA GUPTA
2.KAMLA GUPTA
Dear Sir,
Yesterday morning i booked an online ticket from BBS to BSL, on the first attempt after submitting the credit card details it shown a message on screen that " Due to slow connection request can not be processed, please try again" , So, after some time again i tried that time my transaction executed successfully. But i got sms for two PNR no., when i inquired about it from cutomer care they told me that i have done the booking twice, I told them that first time it shown an error and transaction could not be completed. But these people are not ready to listen that it happened due to their server problem. Since its a tatkal ticket so they are not refunding the amount which is Rs. 2836/-.
Sir, I just want to know that how two tickets can be booked on a same PAN card No.?? Isn't there any system to check the double entries?? Secondly , there was a technical problem at their end why do a customer bear the loss due to their inefficiency???
I had sent several mails to customer care but they are saying only one thing that I should have checked the booking history. Sir, When so clearly I am getting a message displayed on computer screen that I ll have to try again then what should i do in that case?
Sir, since I am an employee of a company and I was doing this transaction for my boss I cannot take the loss of Rs. 2836 which is caused due to slow server of IRCTC.
PNR Nos are : [protected] & [protected]
You are requested to kindly look into this matter and do the full justice.
Regards,
Ruchika
Email: ipd.[protected]@gmail.com
Yesterday morning i booked an online ticket from BBS to BSL, on the first attempt after submitting the credit card details it shown a message on screen that " Due to slow connection request can not be processed, please try again" , So, after some time again i tried that time my transaction executed successfully. But i got sms for two PNR no., when i inquired about it from cutomer care they told me that i have done the booking twice, I told them that first time it shown an error and transaction could not be completed. But these people are not ready to listen that it happened due to their server problem. Since its a tatkal ticket so they are not refunding the amount which is Rs. 2836/-.
Sir, I just want to know that how two tickets can be booked on a same PAN card No.?? Isn't there any system to check the double entries?? Secondly , there was a technical problem at their end why do a customer bear the loss due to their inefficiency???
I had sent several mails to customer care but they are saying only one thing that I should have checked the booking history. Sir, When so clearly I am getting a message displayed on computer screen that I ll have to try again then what should i do in that case?
Sir, since I am an employee of a company and I was doing this transaction for my boss I cannot take the loss of Rs. 2836 which is caused due to slow server of IRCTC.
PNR Nos are : [protected] & [protected]
You are requested to kindly look into this matter and do the full justice.
Regards,
Ruchika
Email: ipd.[protected]@gmail.com
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please refund my rs 3050/[protected]
meghana parkar