[Resolved]  Irctc — INABILITY TO UPDATE MY PROFILE

Dear Sir,

I have an IRCTC log in Account by the name vijayrao51 Tel No: [protected]. When I logged in to my Account and tried to buy a train ticket I received the message " Booking is not allowed as your Account has been suspended". When I made the complaint to make My Trip they generated a Reference ID[protected]. i subsequently received message from IRCTC to update my profile.

As I was trying to update my profile I am receiving the message " You are not allowed to update your Account as you are a suspended user"

Please help to resolve the issue. Thank you
Was this information helpful?
No (1)
Yes (1)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Exactly I too got the same message. Initially I thought that my profile is not updated. So, I tried to update the profile. There also I got the message that I can not do the profile update. Also there is no further information on what action need to take. There is no other help link.

Thanks.

Best Regards
Iyyappan
Dear Sir,

I have an IRCTC log in Account by the name DSP1001 Tel No: [protected] . When I logged in to my Account and tried to buy a train ticket I received the message " Booking is not allowed as your Account has been suspended". When I made the complaint to make My Trip they generated a Reference. i subsequently received message from IRCTC to update my profile.

As I was trying to update my profile I am receiving the message " You are not allowed to update your Account as you are a suspended user"

Please help to resolve the issue. Thank you
Dear Sir,

I have an IRCTC log in Account by the name ANOOPY_123 mobile confermation no.is ahz480 on my mobile No: [protected] .But On my mailing address is [protected]@hotmail.com we have not recived any mail against my irctc login id and password
plese send me any mail on j.v.[protected]@gmail.com



Please help to resolve the issue. Thank you
sir,
I have an IRCTC account. ID is anveetha. I tried to update my mobile number and changed to new number. unfortunately due to net signal drop system suddenly closed and later I used to open my account. frequently asked mobile confirmation code, but no code received on my mobile. after 3 hours gap at a time somany mobile confirmation codes dumped in my mobile. later the account is locked. my registered mobile no is [protected] and new mobile no is [protected]. Request restore my ID and old pass word and confirmation mail be send at the earliest to access my account.

please help to resolve the issue.
Thanks
P.NAGESWARA RAO.
Sir,
Pl refer my previous complaint my mobile no is [protected] is the correct instead of [protected], pl ignore for inconvenience.
Thanks
P.NAGESWARA RAO.
ID:anveetha
I have an IRCTC log in Account by the name anusha1128. When I logged in to my Account and tried to buy a train ticket I received the message " Booking is not allowed as your Account has been suspended".

As I was trying to update my profile I am receiving the message " You are not allowed to update your Account as you are a suspended user"

Please help to resolve the issue. Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information