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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Feb 5, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 494

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S
s449591820
from Cherthala, Kerala
Jun 27, 2012
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Address: Dakshina Kannada, Karnataka

I have booked e-ticket, I did not get my ticket, after the payment was made
through SBI Debit Card for a purchase of worth Rs-1245, the error,
"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...
com.broadvision.session.new=Yes&" came up without giving me the confirmation of the
payment and neither the ticket is generated.
so what I should do.
dear
yesterday ( dt[protected] i was booked the ticket from londha junction to alnavar junction
train no 1017 chalukya express jurney dt -01.03.09 i am unable to trace the ticket from your site
i have made the payment twice through my freinds debit card mr- umesh sawatkar from axis bank a/c.


kindly help me to trace the ticket & refund the exces amount immediatly


regards
santosh saple
From the past 3 days iam trying to book a ticket, after i entered all the passenger details and waiting for the payment upgradation and ticket delivery. But the site is disclosed with connection failure notice. Please look in to these matter immediately.
sir, when i m paying through sbi atm-cum debit card that time says ur session has expired.how i know my pnr no.and conform my ticket is booking or not.
I have booked e-ticket, I did not get my ticket, after the payment was made
through SBI payment gateway, the error,
"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... " came up without giving me the confirmation of the
payment and neither the ticket is generated.
so what I should do.
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    K
    kushh
    from Delhi, Delhi
    Jun 27, 2012
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    Address: Gorakhpur, Uttar Pradesh

    Dear sir,
    i have same problem .IRCTC deducted Rs. 20 extra without any detail, from my account without any confirmation next day after making online reservation of two tickets.

    Any transaction either can make bank or by confirmation of owner of account . otherwise it is "illegal".

    and this transfer of money is not fulfill legal requirements, and without any notice so it is cheating and fraud to customers.

    08-Jun-2012 TO TRANSFER
    (08-Jun-2012) INB Commission of IGB0168602- IGB0168602ICA5262092 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

    08-Jun-2012 TO TRANSFER
    (08-Jun-2012) INB Commission of IGB0167271- IGB0167271ICA5262391 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
    Dear Customer,

    Could you please mail us your contact details mentioning reference number 122906 at [protected]@ge.com, so that we can get in touch with you soon and address your concern at the earliest.

    Yours Sincerely,

    SBI Cards.
    Dear Csutomer,

    We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@ge.com

    Yours Sincerely,

    SBI Cards.
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      S
      shashankadv
      from Mumbai, Maharashtra
      Jun 26, 2012
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      Address: Ranchi, Jharkhand

      Sir ,
      I had booked e-ticket through irctc. My PNR No.- is [protected]. But I re-scheduled my date of journey and cancelled my ticket. But till date cancelled amount has not been creadited in my account.Therefore I am sending my bank statement for kind perusal . I hope u will redressed my grivance as early as possible otherwise I will have to take legal action in this regard.
      Shashank Shekhar Prasad
      Advocate
      Jharkhand High Court
      Ranchi
      Mob-[protected]
      NOTE- I AM UNABLE TO ATTACH MY BANK STATEMENT.
      Money debited but ticket not booked
      https://www.irctc.co.in/beta_htmls/Alerts_mone_debited.html

      Customer Care No.[protected]

      Fax no.[protected]

      Chennai Customer Care No.[protected]



      For Railway tickets booked through IRCTC

      General Information

      I-tickets/e-tickets: [protected]@irctc.co.in

      For Cancellation E-tickets: [protected]@irctc.co.in
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        T
        thejasmjj
        from Mumbai, Maharashtra
        Jun 26, 2012
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        Address: Karnataka

        Today (26/06/2012) I have done an online transaction to purchase a ticket on KOCHUVELI GR from YPR City Jn to CNGR boarding on 05/0712 for Ms.Hima Anna Abraham. Unfortunately after the payment was made through UBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.

        This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

        Expecting a reply as soon as possible.

        Thanks and Regards,
        hima
        Call me: [protected]
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          G
          gdmalani
          from Chennai, Tamil Nadu
          Jun 25, 2012
          Resolved
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          Resolved

          Address: Andhra Pradesh

          I boarded A.P.Exp,vide pnr[protected],coach no A 1, Berth no29 on24-6-12.The attendant sri B.Venkata swami,refused to give
          Napkin.When i wanted to lodge complaint he became furious and even refused to disclose his name,Fearing action stated his name wrongly
          as Venkatesh.When i insisted to change the pillow cover & blanket as they were already used by occupants, it was also rejected.

          I request the authorities to lodge my complaint and redress the grievance,by informing the action taken on him.

          Thanks&rgds
          M.Ghanshyam







          \\\\\\\
          Aug 13, 2020
          Complaint marked as Resolved 
          i am travelling in train number 8473 on 5. 2. 9 from nagpur to jaipur . There are rats in the ac coach . There are insects in the coach. The done serve by the pantry car staff is worst and after asking about the complaint book they told that the complaint book is with the TT.. After asking the same from
          I AM TRYING TO BOOK THE E TICKETS BUT FAILED TO DO SO BECAUSE YOUR SITE RESPONSE
          IS TO SLOW FEW DAYS BACK IT WAS VERY EASY TO BOOK THE TICKETS
          Every year the service and condition of Netravati (train from Lokmanya Tilak Terminus to Trivandrum and back) is getting from bad to worse.

          We usually travel by 3 tier AC to and fro Kerala, but for a change I booked for our return trip from Kollam on March 20th on 2 tier AC thinking that the journey will be a premium trip and my family will enjoy it. To my disappointment the Rs. 1600 I paid extra over the 3 tier AC (for three 2 tier tickets) was completely wasted. As there was no difference between 2 tier and 3 tier. The only notable difference was the curtains in between. But on the contrast the bed sheets were torn. The railway pantry boys who are usually bad turned out to be horrible as they were just bumping onto us, back answering when we would say something like "We dont need wada". When we passed over a torn tape-applied currency note received from one pantry boy to another, he wont accept it.

          This was not the end. The Air condition was not functioning. We were offered seat no. 17,18 and 20. I had to tell the Ticket Checker 5 times before he got a AC technician and checked the AC vent and found out that someone had closed the AC vent manually and hence our cabin space was not getting enough cooling.

          This was not the end the train was very much unclean. We could find cockroaches every where.
          There is nothing called housekeeping to check the cleanliness after a journey is over. We found banana peel left on the bottle holders. Almost felt like puking on seeing it.

          I was completely unsatisfied that our return trip after paying more than Rs. 5000 for three passengers was went down the drain.

          If the consumer complaints board could help people like me take up the matter with IRCTC I am ready to furnish details of my ticket so that we can help other passengers not to undergo this kind of service.
          Dear Sir,

          Now a Days service of irctc has become so poor. Neither they post the message on their website that "CUSTOMER SHOULD NOT BOOK TICKETS FROM IRCTC ONLINE BETWEEN THE TIME (08:00 TO 10:00) nor they are trying to improve the server capability. In case o[censored]rgency of a customer, if he want to make a tatkal ticket, he cann't obtain the same as every time website message found "SERVICE UNAVAILABLE". If he could reach the booking screen somehow, then all the available tickets would sold out.

          In booking counter also, the security person also not co-oprating with the customers as they took bribes and made enter to those people secretly in the hall prior to open the main gate. I am special talking about the case at "Railway counter near to Sect-22, Noida, UP". Customer has to wait there from 12:00 am night, just to get a ticket booked for his urgency.

          Just suggest us how we could plan our travel, if the same situation will go on. Even I had tried to contact irctc customer care, they said their server is working fine, and instruct us to get a fast internet service and some ridiculus answers.

          Its our humble request please look into the matter, as lots of customers are suffering.
          Pls complain in the following
          http://customercare.indianrailways.gov.in/criscm/common/complaint_registration.s...
          I booked 2 tickets from Patna to Delhi. My train details:
          PNR No. : [protected] Train No. & Name : 02365 / ANVT PREMIUM
          Date of Booking : 23-May-2015 Class : THIRD AC Quota : GENERAL
          Date of Journey : 26-May-2015 From : PNBE To : ANVT
          Boarding At : PNBE Date Of Boarding : 26-May-2015 Reservation Upto : ANVT
          Total Fare of 2 persons was Rs. 3324.94 which includes food also. But it was not given, Infact a bottle of water was also not given. The train was 8 hours late. The washroom was very dirty and it was stinking. It was pathetic.

          While returning from Delhi to Patna. My ticket Details:
          PNR No. : [protected] Train No. & Name : 02366 / ANVT PNBE PRMIUM
          Date of Booking : 24-May-2015 Class : THIRD AC Quota : GENERAL
          Date of Journey : 03-Jun-2015 From : ANVT To : PNBE
          Boarding At : ANVT Date Of Boarding : 03-Jun-2015 Reservation Upto : PNBE
          Total fare of 2 persons was Rs. 4824.94 which includes food also. But this time also it was not given. The washroom was very dirty. The train was late.

          I want indian railways to do something and give my some compensation. If food was not to be served then why they included it ? I want a reply.
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            G
            G.S.Pundir
            Jun 25, 2012
            Resolved
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            Resolved

            Address: Dehradun, Uttarakhand

            Dear Sir,

            Please cancel my e-ticket. The status was WL during the chart preparation.
            The details of the e-ticket are as follows-
            PNR NO. [protected]
            Train: Mussoorie Exp.
            Name: G.S.Pundir, 49 yrs.
            ID. [protected]
            Date of travel: 23/06/2012
            From: Dehradun To Delhi.

            With regards,
            [protected]@gmail.com
            Aug 13, 2020
            Complaint marked as Resolved 

            I.R.C.T.C. — Cancellation of E Ticket

            Sir i have book A E Ticket on railways website I.R.C.T.C. Ltd on 28/03/2008. The PNR No is [protected] and transation ID is [protected] The Train no.is 2816 PURI express From Station Etawah(ETW) TO Allahabad (ALD).The date of journey is 29/03/2008 in sleeper class (SL)in General Quota.The Train was do not stop at the Etawah Station and i am not complleted my journey.So i want to cancelled my ticket and make refund
            An e-ticket was purchased for journey from Rajgangpur to Bhubaneswar for 6th Dec-2008 by Tapaswini Express in 3AC. The same journey could not be undertaken. Since the decision could be taken at the last hour, half an hour before the departure time at the boarding station, an email was sent just before the departure time of the train at the boarding station on the same day i.e. dec 6th, 2008, to [protected]@irctc.co.in as well as to [protected]@irctc.co.in for cancelling the tkt since chart had been already prepared. Seeing no response from IRCTC in the first week of January 2009, an email was sent, to which they mention the rules that when you and how you have to cancel an e-ticket, something which I am already aware of, because this is not my first offline cancellation.

            Whatever refund money I could have got, its all gone. This is what I understand.

            Please advise.

            Thanks
            thank you

            eticket — e ticket missing

            i booked the eticket from nanded to secunderabad on 25/08/2009 by the name of ganesh.
            my balance Rs.103 is debited from my Account, but i con't recive eticket till now.
            please confirm eticket and send the eticket.
            my account details
            meda ranjith
            A/c no.[protected](Andra bank)
            month/year 05/13
            phno:[protected]
            eticket missing
            i booked the eticket from nanded to secunderabad on 25/08/2009 by the name of ganesh.joreny date 27/08/2009
            my balance Rs.103 is debited from my Account, but i con't recive eticket till now.
            please confirm eticket and send the eticket.
            my account details
            meda ranjith
            A/c no.[protected](Andra bank)
            month/year 05/13
            phno:[protected]
            Dear sir,

            I booked an E-Ticket from kqr to ndls on 4-4-11, pnr no [protected], transaction id [protected], passenger- Smt Devki Devi 70 W/L-50, A K Sinha 34 W/L-51. Please cancel my E-ticket becuse the ticket was not confimed and it was in waiting list,and the chart was prepared. contact no.- [protected].
            Dear Sir,

            I am manish kumar , i had booking railway ticket from irctc last 2 years, since last three month my ticket automatic cancel, then i call to irctc customer care but they no action fro this mater.

            Please help me.........

            regards,
            manish kumar
            [protected]
            i wanted cancel my e-ticket pnr no [protected] date of journey 19 may 11
            ms yadav male 52 yrs
            rita yadav female 29 yrs for 3A
            can not able to do on my id
            request help
            Cancellation of e-ticket
            Dear Sir,
            I have to cancel my e-tickets booked online in irctc website. My account was frozen as it is continuously giving wrong password instructions. Please cancel my tickets under these names.

            Charminar Express from Secunderabad to Chennai on 26th May 2011, in AC 2 tier. PNR:[protected]
            1. Cancel ticket--M. Venkataramana Male Age 50
            2. Cancel ticket--M. Manogna Female Age 23

            Charminar Express from Chennai to Secunderabad on 28 th May 2011, AC 2 tier. PNR:[protected]

            1. Cancel ticket--M. Venkataramana Male Age 50
            2. Cancel ticket--M. Manogna Female Age 23

            Please do the needful
            Thanking you
            Anuradha
            i wanted cancel my e-ticket pnr no. [protected] date of journey 11 july 2011
            suudhanshu male 21 yrs for sleeper
            can not able to do on my id
            request help
            I BOOK MY TICKET BANKING NO-[protected] DATE OF JOURNEY 18-07-11.TRAIN NO-19049
            NAME-ARBIND KUMAR HAZRA AGE 29 FOR 3AC
            CAN NOT ABLE TO DO MY ID
            REQUEST HELP
            i wanted to cancel my e-ticket with pnr no. [protected], date of journey 21 july 2011and the ticket to be cancelled is CH kondababu, only one ticket, male 20 yrs for sleeper
            can not able to do on my id
            please kindly consider
            sir,
            i want to cancell my e ticket my pnr no is [protected] travel date 21.7.2011 from trivandrum to goa in rajadhani express unfortunatly the train is late by 12 hrs please help me . icould not cancell the ticket till now
            my name is mohammed ismail, trivandrum my email id is [protected]@gmail.com


            pls do the need full
            wanted cancel my e-ticket pnr no [protected]date of journey25 july 2011
            rakesh oswal age 28 male
            can not able to do on my id
            request help
            i want to cancel my e-ticket pnr no.[protected] date of journey, , 9th august 2011
            train no.12909-NZM GARIB RATH
            1)NUTAN HIWALE AGE 50 FEMALE
            2)SHEFALI HIWALE AGE 25 FEMALE
            3)PRIYANKA HIWALE AGE 21 FEMALE
            NOT ABLE TO CANCEL PLZ HELP, ,
            i want to cancel my e-ticket pnr no [protected] date of journey, , 17th august 2011, train no.19781 from jaipur jn to jakhal jn...
            MANDEEP SINGH age 22 male

            NOT ABLE TO CANCEL PLZ HELP, ,
            i want to cancel my e-ticket pnr no.[protected] date of journey, 3 august 2011
            i want to cancel my e-ticket pnr no [protected] date of journey, 19 august 2011
            Comments
            sp_katla
            i want to cancel my e-ticket pnr no [protected]&[protected] date of journey, 19 august 2011
            pl do the need full
            Comments
            sp_katla
            i want to cancel my e-ticket pnr no [protected]&[protected] date of journey, 19 august 2011
            pl do the need full
            please send my password to my e-mail address [protected]@rediffmail.com

            From Katla Saraiah
            Raigarh
            Mobile no.[protected]
            i want to cancel my e-ticket pnr no.[protected] date of journey, 12 august 2011


            Regards
            Pankaj (Pune)
            I want to cancel my e-ticket pnr no:[protected] journey date 11th september 2011 of 3AC from Dadar to Bangalore passenger name Chitralekha p, please do the needful and confirm back.
            01- dear sir I want cancel my e-ticket pnr no- [protected] journy date- 24.09.2011 of 2nd cl sleepar from BINA TO NAGPUR name of the passanger CD GAWARE AGE-51, PLEASE DO THE NEEDFUL AND CONFORM. my mail is [protected]@gmail.com

            02- dear sir i want cancel only the reservation of ABDUL HAFEEZ, AGE- 44, S5- 0045/ MB TICKET PNR NO- [protected] FROM GWALIOR TO NAGPUR JOURNY DATE- 24.09.2011
            my mail is [protected]@gmail.com
            i want to cancel my ticket with pnr no. [protected] journey dated 26/09/2011 of sleeper in chattisgarh samparkranti from bilaspur to nizammudin, so kindly manage to refund the amount...thanx...
            DEAR SIR,
            I WANT TO CANCEL MY E-TICKET. AS MY OFFICE ASSISTANT HAS GONE ON LEAVE WITH HIS ID IT IS NOT POSSIBLE. KINDLY CANCEL MY E-TICKET. PNR. NO.- [protected] TRAN.ID-O[protected].DIRK, SHABNUM & RAJDEEP ARE THE NAMES OF PASSENGERS. I SHALL BE GRATEFUL FOR UR HELP &FAVOUR.
            REGARDS. RAJDEEP.
            i want cancel my e- ticket pnr no [protected] id [protected] my e mail id [protected]@gmail.com date 10/10/2011 time 6.15am from chennai to erode
            i want to cancel my e-ticket pnr no [protected] id [protected] 9(tatkal) journey dated 11/10/2011 of sleeper mangalore express from kollam to kozhikkode, so kindly manage to refund the amount...thanx..
            kindly cancel my e ticket pnr no [protected] id [protected] date 14 OCT, 2011 time 6am train no. n name 12859/gitanjali exp from mumbai CST to GONDIA JN so please cancel my ticket n give me d refund
            DEAR SIR,
            MY PNR NUMBER IS [protected], MY DATE OF JOUNEY IS ON 27/12/2011, MORNING 11.30AM
            AND MY TRANSACTION ID IS [protected],
            I APPLIED TATKAL TICKET but it is in W/L69(NOT CONFIRMED), FROM NEW DELHI TO VIJAYAWADA BY KERALA EXPRESS,
            I USED MY PAN CARD NUMBER FOR PROOF- DAIPS1897E
            I WANT MY MONEY BACK, AND ITS TRANSACTION DETAILS,
            PLEASE REPLY ME TO MY MAIL AS EARLY AS POSSIBLE SIR
            [protected]@gmail.com
            Sir,
            On 05.01.12 I booked e-tickets for my 6 family members (Howrah to Puri, Puri Express, for 25.01.12) vide PNR NO. [protected], the same was cancelled by you as it was not confirmed. You have refund Rs.1344.00 (Transaction ID [protected]) against booking amount of Rs.1474.00. Kindly confirm for less payment & refund the balance amount.

            regards

            Dipak Das
            i want to cancelled the eticket booked by yaatra.com. and refund to be deposited in amy account. TRAIN DEPRTURE IS TODAY AT 16.00 HRS
            Please help.
            Details ARE AS FOLLOWS.
            ref. no. 42PEFE
            pnr no. [protected]
            nMAE: mANISHA bARASKAR
            i want to cancel my e-ticket pnr no [protected] journey dated 25/02/2012 of sleeper pune (GOA eXP.)from pune To GOA, so kindly manage to refund the amount...thanx..

            rEF. nO. 42PEWE
            cancelled my ticket pnr no.[protected] / [protected] i for got my password pl do the same and confirm in my e-mail id is shama.[protected]@rediffmail.com
            I WANT TO CANCEL MY E-TICKET PNR NO:[protected] MY TRANSACTION ID [protected] DATE OF JURNEY 22.03.2012 RAVIKUMAR
            I WANT CANCEL MY E-TICKET PNR. NO. [protected] ID.[protected] MY E-MAIL ID. [protected]@yahoo.in. AND DATE OF JOURNEY 20.04.2012 FM. SMO. TO KGLE
            I want to cancel my daughter e-ticket PNR No - [protected], Train : 12245, DOJ- 29-04.2012, 3 AC, HWH To YPR, Name- Miss Shivangini Singh, Age-24. Please arrange to refund the cancellation proceeds at the earliest.
            Regards,

            Rajiv Singh

            Cancellation of E-Ticket — Cancellation of E-Ticket

            My ticket can not cancelled due to chart preparation.
            Hence cancel my ticket.
            Pnr no:[protected]
            date of journey:[protected]
            train no:22682 (MYSORE EXPRESS)
            please cancel my e-ticket as soon as possible.
            reply to my e-mail add:-maddyraj.[protected]@gmail.com
            i want to cancel my ticket with pnr no. [protected] journey dated 25/6/2012 of 3AC in JHELUM EXPRESS from Kopargaon to New Delhi, so kindly manage to refund the amount...thanx...
            I WANT TO CANCEL MY E-TICKET PNR NO:[protected] MY TRANSACTION ID [protected]DATE OF JOURNEY 25.06.2012 .
            AMAR
            i want to cancel my eticket my pnr no-[protected].
            Sir, I am vivek mittal. My PNR No-[protected], journey date[protected] from Raipur to Ambikapur. Sir, i am not able to cancel my ticket as my id is freezed. So please do it for me. I have given my driving licence as my id proof . ID No-V/10935/R. THANKS
            I want to cancel my etickets booked on 15-2-12
            because, i had booked 6 tickets from VSG to Bangalore. date of journey 26-6-12. out of 6 tickets one ticket only confirmed.remainong 5 tickets are not confirmed. so please refund the same please. details of passengers. sl no.2. vinothkumar age 24, manikandeeswaran age 47, jalakandeeswaran 36, sumathi age 30, shanthi age 38. train no. 02779. PNR NO.[protected].. tRANSACTION id no.[protected]
            i want to cancel my e ticket pnr no-[protected] train no 12834 of 2nd ac ...dated 1/8/2012 please cancel ticket fr both the passanger
            1. kushal dadhich m-20 and nitu dadhich f-20 .. PLEASE DO THE NEEDFUL AND CONFORM. my mail is [protected]@GMAIL.COM
            Respected Sir,
            I have booked a journey ticket on 12/08/12 from my personal IRCTC id to travel from KPY to TIR on 14/08/12(PNR No:[protected], Transaction ID:[protected]) .Since it was a waiting ticket i have booked a tatkal ticket for the same journey on 13/08/12 to avail a conformed ticket (PNR No:[protected], Transaction ID:[protected]) .It is sorry to say that i have forgotten to cancel the former ticket in time.The matter was reported to the station master at the boarding station before my journey started and to the TTE in the train.They have advised me to report the same to the concerned authorities.Kindly cancel the non traveled ticket (PNR No:[protected], Transaction ID:[protected]) and refund the amount to my IRCTC transaction account.The inconvenience made by me is regretted.

            Yours faithfully

            ABHIJITH M K
            :
            sir, i want to cancel my e ticket the pnr number of [protected] the journey date of 27/08/2012 of sleeper class inGOA EXP the train number is 12780 from pune (jn) to MAO the name of the passenger is rakesh.e, i shall be gratefull for ur help& favour .regards rakesh.e &my mail id is [protected]@gmail.com, [protected]@hotmail.com, contact number is[protected], , [protected].
            Dear sir,

            I would like to cancell etickets having PNR No. [protected] booked from my registered user name: aarti2110. By mistake i could not open my account. Kindly cancel the tickets having PNR as mentioned above for all the three passengers booked from my account aarti2110 and send a confirmation mail to my email id [protected]@gdcl.in and aram.[protected]@gmail.com. The cancellation proceeds may be credited to my account. You can also send a mail to my other mail id [protected]@yahoo.com and oblige.

            Regards,


            Ramanathan A
            [protected]
            I WANT TO CANCEL MY E-TICKET, PNR NO[protected] AND TRANSECTION ID[protected]. PASSENGER NAME - NIVETHA T AGE -22, DOJ; 12 SEP 12 FROM KJM TO MAS . KINDLY CANCEL MY E-TICKET & SENT ME TO MY EMAIL [protected]@ gmail.com. Thankyou very much.
            i want to cancel my e-ticket no pnr no- [protected].id no- [protected]
            pls cancel my e-ticket...pnr no-[protected], trans id-[protected], pasanger name-kakali mallick, age-28, date of journey-22.10.12, from-ndls, to-sealdah
            please refund my money in my account as soon as possible, as train is canceled .my pNR NUMBER-[protected].TRAIN NAME-SAMPURNA KRANTI EXPRESS, BOARDING FROM PATNA JUNCTION TO NEW DELHI, DATE OF JOURNEY-6/1/2013.
            DEAR SIR, AS THE TRAIN IS CANCELLED, PLEASE REFUND MY MONEY IN MY ACCOUNT AS SOON AS POSSIBLE, PNR NO-[protected], TRAIN NAME-SAMPURNA KRANTI, BOARDING FROM PATNA TO NEW DELHI, DATE OF JOURNEY-6/1/2013,
            I want to cancel my ticket as my account is blocked.
            pnr-[protected]
            prabha devi
            train no- 12295
            date of journey[protected]


            cancel my ticket and refund it.
            [protected]@gmail.com
            I Want to cancel eticket. PNR no. [protected]
            i want to cancel eticket. PNR no. [protected]. train no. 11027. DOJ[protected]. CSTM TO DUD.
            [protected]@irctc.co.in - cancellation of e-ticket
            balu 4 nani on Jun 17, 2013
            i wanted cancel my e-ticket pnr no [protected] date of journey 18 jun 13
            V Ram Reddy male 23 yrs
            my id was deactivated pl cancel the above mentioned ticket please...
            request help (Ticket is attached)
            sir my eticket is not show in railway website, my PNR IS = [protected] and

            my ID IS =[protected]

            please show the ticket details and print the my eticket

            my email id is = [protected]@gmail.com
            Sir my orchestra c log in id is -eltrofit and due to password problem l m not able to cancel my e- ticket so kindly do the needful. Ticket details are below mentioned.

            Date of journey- 8 sep 2013
            Pnr no.- [protected]
            Class-ac lll
            name- pratul srivastava
            Age-29
            From- Bbk to Ludhiana
            Train- saheed express

            Do it at the earliest... thanks n regards
            Hello Sir,

            I have booked ticket and Pnr status is [protected] and my transaction id is [protected]. The reason to cancel the ticket is that we are not getting the proper information whether the train is cancelled or schedule is change. There is a high alert of flood in Gujarat. so its my request to u that you will look into this matter and will do kindly refund as soon as possible.
            I booked an e- ticket on 31.5.2014 for travel by Train No.11021 on 5.6.2014 ex Hosur to Madurai under PNR [protected] for two adults. unfortunately it not visible in the booking history which results inability to cancel the same ticket. Moreover there is no other facilities available in IRCTC web site. please help me

            IRCTC — CANCELLATION OF MY IRCTC REGISTRATION FACILITY REGARDING.

            SIR, I CAME TO KNOW THAT SOME BODY USING MY IRCTC USERNAME, PASSWORD, E MAIL ID, PHONE NUMBER. PLEASE CANCELL MY PRESENT IRCTC REGISTRATION. SO THAT I WILL AGAIN REGISTER IRCTC NEWLY.

            tatkal ticket refund

            this is vital amarnath, i want cancel my tatkal ticket, so plz tell me about refund details.

            irctc user login id

            IRCTC - forgot user id and password sir... i forgot my user id and password but i remember my email naqueeb.[protected]@gmail.com. Request help for recovering

            Not recieved email of registration

            I have not recieved the email regarding the password...kindly send the registration email at [protected]@yahoo.com

            Amount not refunded, reason specified is not correct

            PNR - [protected]; Passenger has not travelled as the ticket was in RAC even after chart is prepared, but TDR status is TDR Repudiate and reason is AS PER CHART, PASSENGER HAS TRAVELLED which is not right.Passenger did not travel at all.
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              M
              mandardhavale
              from Mumbai, Maharashtra
              Jun 25, 2012
              Resolved
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              Resolved

              Unable to book online Tatkal tickets

              Address: Pune, Maharashtra

              Dear Authority,

              I have couple of complaints against IRCTC online booking service.

              1. It is observed that the online booking for Tatkal tickets does not take place from 08:00 Hrs to 08:40 Hrs using consumer IDs. However when we approach Agents they are able to get these tickets. For their service we need to pay them additional charges. Please find example : My friend Bhavana Singh was booking ticket from Renigunta...
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              navneetsingh15
              from Bengaluru, Karnataka
              Jun 25, 2012
              Resolved
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              Resolved

              Address: Karnataka

              From the past 1 week i have been trying to book railway tickets from delhi to bangalore. But due to ridiculously slow speeds of the irctc server, i am unable to book the ticket. Half the time it says that your session has expired, sometimes it just hangs up.

              In this cyber age and the IT capital of this world - INDIA, even one basic website is not made properly.

              I am trying to book tickets for the 25th july, i am taking the screenshots everytime from now on. If my ticket doesnt get booked i will literally take the entire case to a consumer court.
              Aug 13, 2020
              Complaint marked as Resolved 
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                G
                GAURAV KUMAR RAI
                from New Delhi, Delhi
                Jun 25, 2012
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                Subject: NOT GETTING E-MAIL FROM IRCTC

                I have sing up to open an account in irctc. Then I have received a massege that the password will be sent to your email. But the same is not received in my email. but the mobile verification code is come.Please sent the password immediately as I was not be able to booked e-tickets through my User Id. My User Id is "GAURAV3_90" . My Email address is "www.[protected]@yahoo.in". and Mobile No.is [protected].
                please help me in making my account working.
                Thanks
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                  nirmalyachakrabarti
                  from Kolkata, West Bengal
                  Jun 25, 2012
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                  Address: North 24 Parganas, West Bengal

                  sir,
                  I have a account in irctic.. but i forgot my password. when i gave answer of the security question it showed that my password is reset and sent to my registered email id. but i have not received any email regarding this matter. i have mailed to [protected]@irctc.co.in since yesterday night for several times.. but the problem is not solved yet.. when i am going to sign up an new account mobile verificatin code is sent to my mobile number but no corfirmation email has been sent from irctc website.. so neither i can access my old account nor can create a new one.. so in this matter please do the needful.
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                    D
                    dineshcc
                    from Pune, Maharashtra
                    Jun 23, 2012
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                    Address: Kamrup, Assam

                    I have cancelled E-ticket bearing PNR No-[protected] for Rs. 10390/- and PNR No-[protected] for Rs.11300/-. Igot the message that the amount will be credited back to my bank account from where it was deducted.But my account is not yet credited . Please look into the matter as I have to book ticket for another day. Please do the needful at the earliest
                    Thanking you
                    Dinesh Ch. Chakravarty
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                      D
                      debasishmishra78
                      Jun 19, 2012
                      Resolved
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                      Resolved

                      I booked railway ticket vide PNR no-[protected] in train no 12841, doj - 16.06.2012, 3A, HWH to CTC, D Mishra, T Rath and Praneel (4years) RQWL 08 and 09. dtd 05.06.12 at 15:08hrs.
                      At final chart, status was- Booking # 01-B3, seat 01,and # 02 - W/L - 01. As I was journing with my family with a baby, it was impossible to travel with E-ticket waiting list. Instead of making it RAC, the IRCTC confirm one ticket. Asking the TTE, refused to allow two persons in one confirm ticket. It gave me harassment and I travel in General ticket in other train. Please take necessary action for returning of my money expended for the tickets

                      thanking You
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        stsona
                        Jun 15, 2012
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        Hi,
                        I have cancelled the IRCTC ticket on 6th jun 2012. The PNR number is [protected] to travel from bangalore to chennai on 8th June 2012.
                        The refund status shows as refuned in the IRCTC site. But i didn't get the amount yet in my credit card. I have done the transaction through CITI bank to book the ticket. The Receipt number in IRCTC site is shown as IRCTC 7341-[protected]. The amount is Rs. 435

                        Please help me on this.

                        Thanks and regards,
                        Thangam
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Irctc Refund — ticket was not reserved and money is taken from my account

                        when i booking my ticket i entered all the card details and then i click payment option suddenly power cut .then ticket was not booked and money was cut in my account .in my irctc canclled they tell refund your money but money was not came
                        PNR No: [protected]
                        Cancellation ID:[protected]
                        balance not refund in my accont
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                          nikunjshah2012
                          from Pune, Maharashtra
                          Jun 14, 2012
                          Resolved
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                          Resolved

                          IRCTC.CO.IN not opening in morning 8am to 8.30am

                          Address: Pune, Maharashtra

                          Anybody wonders what technology irctc.co.in uses…as today I could not open the site from 8 am to 8.30 am at all. Even with 2mbps connection the site failed to do anything.

                          Sometimes even when the page loaded to fill the form for train inquiry, calendar did not load and u cannot enter the date manually, forcing to relogin.

                          Other sites like facebook, gmail etc has millions o[censored]sers logged in simultaneously and...
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                          sankars.k
                          from Chennai, Tamil Nadu
                          Jun 14, 2012
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          I received my SBI IRCTC credit card one and half month before, but still i did not get any Shubh Yatra login details. Already i sent mail to [protected]@irctc.co.in 10 days before. Please help.

                          My details:
                          Name : K Sankar
                          Shubh Yatra No : [protected]
                          Mail Id : sankars.[protected]@gmail.com
                          Mobile: [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I have received SBI IRCTC CARD with Subh Yatra membership number but till now I am unable to login Subh Yatra yet, perhaps it requires Subh Yatra Username&Password. I am failed to book my train tickets by using SBI IRCTC CARD through Subh Yatra for a big group of my family during Puja vacation.Keep request to forward my SubhYarta username & password in my email id or in mobile.Thanks. My details:- Arpita Chakraborty, mail ID [protected]@gmail.com ---- mobile no: [protected] Subh Yatra Membership no: [protected] .

                          IRCTC SHUBH YATRA — not received the Shubhyatra login details

                          I have received the Shubyatra SBI Credit card from irctc 3 weeks back .i have mailed to [protected]@irctc.co.in for creating the user id password.Still i did not received the shubyatra user id. pls help me and take the necessary action
                          P Satyanarayana
                          Hyderabad
                          I have received SBI IRCTC CARD with Subh Yatra membership number but till now I am unable to login Subh Yatra yet, perhaps it requires Subh Yatra Username&Password. I am failed to book my train tickets by using SBI IRCTC CARD through Subh Yatra for a big group of my family during Puja vacation.Keep request to forward my SubhYarta username & password in my email id or in mobile.Thanks. My details:- SAMKUTTY CHACKO, mail ID [protected]@rediffmail.com ---- mobile no: [protected] Subh Yatra Membership no: [protected]
                          I received my SBI IRCTC credit card one and half month before, but still i did not get any Shubh Yatra log in details. Already i sent mail to [protected]@irctc.co.in 10 days before. Please help.

                          My details:
                          Name : m.kannan
                          Shubh Yatra No : [protected]
                          Mail Id : kannan.[protected]@gmail.com
                          Mobile: [protected]
                          I received my SBI IRCTC credit card, but still i did not get any Shubh Yatra log in details. Already i sent mail to [protected]@irctc.co.in 10 days before. Please help.

                          My details ----
                          Membership Number - [protected]
                          Name - Janak Kumar Narang ( J K Narang )
                          Mobile Number[protected]
                          e-mail - [protected]@gmail.com

                          Rgds.
                          shubh yatra card
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                            Rangnathnagappa
                            from Mumbai, Maharashtra
                            Jun 14, 2012
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Today (14/06/2012) I have done an online transaction to purchase a ticket on12459 NDLSASR EXP from NEW DELHI to JALANDHAR CITY boarding on 14/07/2012 for ROHIT KUMAR. Unfortunately after the payment was made through CANARA payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.AS i tried again to book tickets but the same error came. due to which i have lost 812 rs . transaction id are [protected] and [protected].

                            This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

                            Expecting a reply as soon as possible.

                            Thanks and Regards,
                            Rangnath nagappa
                            Call me: [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            IRCTC INDIAN RAILWAY — Account opening problem

                            deficulties in opening a account
                            they not send password to my email in 2 month of time period

                            mail id[protected] [protected]@skips.in
                            username-------- ramesh300
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                              Karthick.icwa
                              from Chennai, Tamil Nadu
                              Jun 13, 2012
                              Resolved
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                              Resolved

                              Refund of failed transaction

                              Address: Erode, Tamil Nadu

                              I tried to book ticket in IRCTC and the transaction failed.But even after 5 days since transaction my bank account not credited with refund and also in IRCTC the status showing settlement done....
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                              nakoda
                              Jun 12, 2012
                              Resolved
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                              Resolved

                              Address: Pali, Rajasthan

                              Subash Bhandari


                              to Gm, agm, secygm, secypg, spro, psgm


                              Date :- 18th May 2012.
                              Respected Sir/Mam
                              Mr. Subhash Bhandari
                              Pune

                              Subject :- Complaint against Bad / poor services of Indian railway.

                              Respected Sir Madam,
                              I Mr.Subhash Bhandari travelling by Ranakpur Express , Train No 14707/08 Coach no B1-05113, PNR no [protected] ,Ticket NO. 73419818 dtd on 16th May 2012 from Bombay to Bikaner .I am a frequent traveler between Bombay to Bikaner. Now a days, bugs, Rat, Cockroaches & Mosquito are seen in large numbers in COACH B1-05113, We travel with our families, its too risky to travel with small babes and infants & also with all these insects. There is also danger of our carrying & spreading them to our houses / offices. Kindly take immediate action to eradicate the same. If pest control arrangements are there kindly trigger them immediately.
                              Also we travel from Bombay to Bikaner for 24 hrs. but in this Coach , there are no proper basic facilities like Pantry , Clean Washroom & more important is the Security guard . so its very difficult & risky to travel with ladies & children’s. But one good thing is Mr. Mukesh Kumar (A.C.C.A) is a helping hand for all the passengers.
                              We complaint many times to proper persons but still no action is taken by Indian Railway.
                              So now we want answer by revert mail.

                              Awaiting your immediate action.
                              Thanking you,Yours faith fully,Mr. Subhash Bhandari
                              Note: NO REPLY HAS BEEN RECEIVED AS ON TODAY SO DO TAKE CARE.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                rashmikatt
                                Jun 11, 2012
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                IRCTC not working and we are unable to book ticktes.... its been happening every day for me..... please do something.. its displying as " INTERNET EXPLORER CANNOT DISPLY THE WEB PAGE"
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Sir/Madam,
                                I could not even login into IRCTC site and could not book the ticket as well. I tried to book the ticket. It deducted the money from my account and it is not booking the ticket.

                                Please help me to book the ticket and refund the money to my account for failure transactions.
                                IRCTC not working
                                Sir/Madam,
                                I could not even login into IRCTC site and could not book the ticket as well. I tried to book the ticket. It deducted the money from my account and it is not booking the ticket.

                                Please help me--- agent login done3939 R K TRAVELS

                                THE PROBALAM FOR 3 DAYS
                                The page cannot be displayed
                                The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
                                ________________________________________
                                Please try the following:
                                • Click the Refresh button, or try again later.
                                • If you typed the page address in the Address bar, make sure that it is spelled correctly.
                                • To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
                                • See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
                                1. Click the Tools menu, and then click Internet Options.
                                2. On the Connections tab, click LAN Settings.
                                3. Select Automatically detect settings, and then click OK.
                                • Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
                                • If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
                                • Click the Back button to try another link.

                                Cannot find server or DNS Error
                                Internet Explorer


                                Irctc not working for 3days

                                IRCTC not working
                                Sir/Madam,
                                I could not even login into IRCTC site and could not book the ticket as well. I tried to book the tic.
                                Irctc not working for 3days

                                Please help me--- agent login done3939 R K TRAVELS ------- [protected] ph
                                Dear Sir,

                                Since past one week IRCTC online reservation internet page was not working. after clicking two or three times refresh button then page slowly getting open but it was not going next step it's showing Service Unavailable message. Due to this issue we were unable to book any tickets using this site.

                                We hope after getting you this complaint this problem will be revert.

                                Thanks,
                                Regards,
                                P.Suman.
                                IRCTC has become worst not able to book tickets ...I am trying to book ticket on
                                3 aug its now 31 july, , , the booking system reverts back to 31 july automatically
                                since it is an government sector all these things will take months to correct ..
                                i cannot load a site www.irctc.co.in. My internet connection is MTNL. Solve this problem with MTNL.


                                Pls.

                                IRCTC — connectivity

                                IRCTC Server too slow in morning 8 am
                                While user needs good connectivity in that time for booking tatkal tickets.

                                IRCTC — Site not responding

                                Now a days IRCTC Site become worst site .no hopes till the ticket booking.

                                I have been trying to book a ticket since last 3 days but i failed to book the ticket.

                                Thanks to Mamata Benergy and Her Team such a wonderful service to passengers.

                                Incredible INDIA

                                IRCTC — NOT WORKING

                                IRCTC SITE SINCE TODAY MORNING IS NOR WORKING WIHTOUT ANY ANNOUCEMENT IF SERVER IS REALLY DOWN I THINK IT IS A TRICK TO MAKE SERVER DOWN TO AVOID E TICKET BOOKING SO THAT BROKERS CAN GET BENEFITED.

                                THIS IS A SMALL EXAMPLE FOR CORRUPTIVE SYSTEM. AND IT IS A DIFFERENCE BETWEEN PRIVATE AND PUBLIC ORGANIZATIONS.
                                It is again worst experiene with IRCTC.Our honourable minister had ordered to block 1.4 agent users login.For few days we were able to book tikets in morning but now again same probm is happening in morning server not responding for common people.
                                This is really very bad and irctc not following the rules set my government of india.I request some higher authority to see this issue
                                Of late it has become difficult to log into the IRCTC site for ticket booking. It is fine at late hours or very early in the morning. Rest if the day it is very difficult to connect and if by God's Grace you are successful, your happiness is short lived. Made complaints no use.
                                Dear Sir/ Madam,
                                I am unable to open the IRCTC site for login from my lap top whereas all other sites are opening. Moreover, at the same time I am able to open the IRCTC site from other laptops or desktops sharing the same network/ ISP connection. Therefore, I think the problem is with my laptop or its security/ firewall setting or could be due to blockage of this particular site by some virus (?).

                                Please advise me how to solve this problem.
                                Thanks,
                                KC DAS
                                sir,
                                In my lap top it is not possible to book the on line tickets as during the time of booking till the details of passengers it is ok, but while entering the text image it is showing not matching .
                                Please advise me how to solve this problem



                                FROM : Shilpa
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                                  nishant.sngl
                                  from Pune, Maharashtra
                                  Jun 11, 2012
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                                  Hi,

                                  This is regarding the unusual response of the irctc.co.in web site of Indian Railways. Although this issue is already known to everyone, but no one is taking any action regarding to it.
                                  The tatkal facility on this website is very disappointing. One can't book a ticket Online for tatkal. This gives good inspiration to the railway ticket agents which are asking for high rates for each ticket. This will be a good example for Black money, i think.
                                  Some time back i tried to book a tatkal ticket from this site, it showed available tickets but the process could not be completed, and was ending every time with an error while opting for payments. I repeated the process around 5-6 times. While some other times the site doesnt open at all between 8AM to 9AM.
                                  The site being the only mode of booking Online railway tatkal Tickets, every common man is suffering from this issue.
                                  The problem is just to do an in-depth test of the site to improve its performance. I being a s/w engg assume that there not any too big problem with the site and it could be fixed easily, if irctc tries to work over it.
                                  Although the issue is not unknown to anyone but it needs to be worked over. Flight rates are rising high everyday. So railways is the only way to travel for a common man and the one can't afford such a high rate asked by the agents to provide the tickets.

                                  Please look into the issue asap and improve the performance of the site IRCTC.CO.IN
                                  Many thanks in advance.

                                  nishant.[protected]@gmail.com
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