Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Since irctc tatkal ticket booking is always sought after option for last minute bookings I got myself ready at 7.45 am in order to carry out booking for matsyaganda express from madgaon to lokmanya tilak terminus.

After a lot of struggle (site going down, site not responding, not being taken to payment gateway) I managed to find that the availability for sleeper class was 66. I immediately entered pessenger details and made...

Hello Sir/Madam,

This is completely not fare with irctc.co.in web page. It takes almost life to open the webpage. If supposed the page loads, it opens with errors. It won't highlight option, it won't booking details, nothing. Option highlighting to make payment is a dream.

I understand that it is a wide network spread around India, however they should maintain the servers in proper manner. If you do...

MY TDR REFUND YET NOT SOLVED
AFTER MORE THAN 5 MONTHS IT YET SHOWS TDR Status: "Forwarded To Railway"
PLEASE PROCESS THE TDR FAST....
TDR DETAILS BELOW---

Reference No: ekt[protected]
Transaction Id. [protected]
PNR Number. [protected]
TDR Entry Date 25-Oct-2011
Status "Forwarded To Railway"

PLEASE SOLVE IT SOON AND PROVIDE MY RETURN...

I had booked a ticket from Tuticorin to Bangalore on 05.04.2012 by Tuticorin Express on 30.03.2012 and the pnr no.[protected] and the transaction id no. [protected]. the cost of the ticket was Rs. 182/- and Rs. 10/- totalling Rs.192/- . But the cost of
the ticket is debited to my account twice i.e. 30.03.2012 at 13.26 hrs and again 13.38 hrs. I request you to please refund cost of
excess debited to my account no.[protected]....

I have attempted to book e-tickets by New Delhi Kalka Shatabdi on 2 occasions. Each time the payments were made through citibank credit card and SBI online banking and amount deducted from my accounts each time.. But the transaction did not mature and e-ticket could not be generated.
Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 12011
Train Name: KALKA SHTBDI From Station: (NDLS) To Station: (KLK)br...

Hello Sir/Madam,

Am Lakshmipriya from chennai. (4/4/12) Tonight 10 pm my father missed the train from trichy to chennai at 10 am train timing, but the train has been moved on befpre 5 min. He came here at 10 pm. So i called to irctc chennai customer care no and delhi customer care no also. but No one to reply. Then y activating customer cares. We don get the help at what time we need. Its service too poor.Wat we will do if...

Guys myself Vishal and i made a booking from hyderabad to vizag using irctc tatkal process and while making the booking the transaction failed and that was for godavari express which was available for confirmation, however as the transaction failed i made a booking through garibrath which was under wait list and that ticket was successful for wait list and i got a msg from bank stating amount got debited from my account, however after 5-6hrs...

my trasation id
[protected]...........412....ICICI Bank
[protected].........412......ICICI Bank
[protected].........412.....ICICI Bank
[protected]............412
[protected]......412
[protected].........142
[protected].........142 all this amou nt was failed to settelement please refund further amount to my account...

Dear Sir,

In the morning of 2 April, 2012 I was booking the ticket from anand vihar to allahabad from jharkhand express
but ticket was not booked and I tried two times but irctc showing the (Sorry,Connection Problems Please try again-200.) 1st time and showing (REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&) 2nd time and no tickets was booked but both...

when i tried to open my account of npdesai99 in irctc site it shows the account does not exist. i have written a complaint 15 days before also, still my account is not activated, when i tried to open new account it shows that my mobile has been registered ,and new account could not be opened.
as my mobile was registered with my old account , you ask for a new mobile no for registering new account, why should i change my...

I have been waiting for my TDR. I have also tried to contact different concerned person regarding my money back. but from no-where I got any suitable reply. Still they are showing the massage that it is under verification. When i used to contact them they use to say that it will come within 90 days (that period also over). Now what can i do for my money back?


Regard
Ghanashyam Deka
Mizoram Universitybr...

trd was processed in the month of aug still 50 % of ticket amount is not refunded no of time s made escalations but no rewert if call up on tdr helpline no body replies ... customer care says to forward mails ..mails always bounce ... no of escaaltiona made all useless ..

deb0071..loging id pnr no- [protected]
pls help...

One of the TDR Rules as below

* The refund process will take at-least 90 days and more

What does mean ,What is the maximum time period to get refund.They should provide maximum number of cut off days to refund.

Simply they cancel this TDR service instead of this rule.

Will any body notice this !!!!!!!!!!!!!!!!!!!!...

The Website to buy online tickets for train journey of Indian Railways thru- IRCTC is found to be highly in accessible amounting to negligence in the public service sector, partisan accessability towards agents for buying tickets and working aganist the interests of legitimate public requirement. I have personally tried to register for the online booking of train tickets thru- IRCTC website, which was really annoying to find that the website...

I have booked on line railway tickets on dt. 22&23 March 2012&mode of payment through SBI DEBIT CARD ,but after making payment ticket has not booked
Train NO. 14853 FROM JAIPUR TO JODHPUR
DT. of journey 20.05.2012
A/C NO.S.B.B.J [protected]
TRANSACTION ID [protected] &[protected] ; as per failed payment refund status

So please solve my complaint. My irctc ID is R181K & mail ID [protected]@yahoo.inbr...

Actually i have booked tatkal train ticket on 22.03.2012 Durgapur to Varanasi( Total 6 passengers in two tatkal tickets).
based on that ticket i have booked return ticket on23.03.2012 (Mugal sarai to Durgapur)also.( Total 6 passengers in two tickets).
But the onward train almost 8 hours delay.so that reasons i cant come back on the return date. in this reason total my money and time wasted.
In this case what is my...

I had booked Rajdhani tickets in TATKAL quota for[protected] for 3 passengers, all were on Wait List at the time of booking. Only one ticket got confirmed and as per procedure as it was an E-ticket I had filled the TDR form and submitted on the same day itself. The procedure said that the reply would come anytime before 90 days, so I had to wait till then after which they said that as per their records passengers have travelled on that ticket....

Sir / Madam,


I had booked the Qtrly Suburban Train Pass (Mumbai) on 15th March 2012. But till date have not received the same.

Upon contacting your Agent - Overnite Express Ltd, (No. 26853100 to 110) am being directed to their sub- agent whose name is Raju (No. [protected]) and advised to call him. Have been contacting him for last 3 days and his patent answer is "have given to my person for delivery"...

sir/mam,
I have booked ticket in irctc website to travel in simhapuri express dated[protected], i booked ticket on[protected], but the payment transaction has failed and they showed some error in the server, but Rs.221 has been deducted from my account and i didn't get any ticket from irctc, instead they are showing a message telling that " payment not received from the Bank", now what should i do to get my money back?...

Its a shame to inform, that a country which is fighting for corruption day in day out,stiil it is spread till the core of it that end of the day either civillion leave it by just saying "kuch nahi ho sakta" or "forget it" but i am sorry I am not going to forget my hard earned money not even a single penny, I have booked a ticket through IRCTC.co.in for the journey on 01st Oct 2011. didn't board the train as i got...