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[Resolved]  IRCTC Indian Railways — Couldn't edit booked ticket in IRCTC

Address: Madurai, Tamil Nadu

Hello Sir/Madam,

I booked a tatkal ticket using IRCTC site today (14th March 2011). When I booked, I wrongly selected the sex as 'Male' instead of 'Female'. Since that is a tatkal ticket, I don't get money back if I cancel. So, I went to Madurai railway station and contacted Chief supervisor to modify the ticket. He casually said that they can't do anything with ticket booked in IRCTC, there should be an edit option to modify the ticket. I told him that there is no edit option there (the reason he was saying is that will be misused by agents, but that cant be done with the new restriction - ticket agents can't login between 8 am to 9 am) and that is a tatkal ticket. He told that he can't help.

So, I contacted IRCTC customer care[protected]. The guy told that I can't edit the ticket, have to cancel the ticket and book again. I told that is a tatkal ticket, but still he was telling that you made a mistake and money can't be refunded. How could a govt service would rob our money? I'm paying my tax correctly. If they do this, why should I pay my taxes?

I need my money back! or the ticket!
I cant book another ticket since its all in waiting list now! I can't travel and I dont get my money back? Is this justice?

Ticket's PNR Number: [protected]
Transaction ID: [protected]

Regards,
Deepak.
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Aug 13, 2020
Complaint marked as Resolved 
 
15 Comments

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Comments

IRCTC and Ministry have to be practical. The mistake is not intentional. The correction can be easily, few hours before departure of train. Photo ID with printed ticket can prove ownership.There is no change in name. Some change in details, which should be permissible.Sr. officers should look into matter and help the customer.
Reply
Dear Sir,

I booked ticket for my Father and Mother but by mistake I forgot to change the gender of my mother i mentioned gender 'Male' in place of 'Female'.

My PNR No :[protected]

Now, I want to know the procedure of changing the gender asap.

Kindly inform me if it is possible or not and if possible then how.

Manoj Rasakatla
Mob : [protected]
Email :manoj.[protected]@gmail.com
Reply
Dear Sir,
Am Jeyanthi Mathivathanan Traveled from coimbatore to Madurai In reservation compartment ST2 on 18th night at 8.30p.m.in train no 16612.The unreserved people boarded the reservation compartment and troubled us.I complaint to the TTR Mr.Mohammed Hajeeb regarding this he didnt take actionand ask us to adjust the unreserved passengers.I think he got some thing from the unreserved passengers.The unreserved passengers didnt allow us sleep properly they fought with us for the place.They slept down we couldnt sleep because to take care of our belongings.we are booking the train ticket only for the safety o[censored]s.But we suffered a lot Yesterday.Please take the issue and ensure this will not happen again
Thank You,
Regards,
Jeyanthi
Reply
Dear Sir,

I booked ticket for my Name is Rituraj and my wife Name is Chitralekha but by mistake I forgot to change the gender of my wife i mentioned gender 'Male' in place of 'Female'.

My PNR No :[protected] and Transaction ID [protected]

Now, I want to know the procedure of changing the gender asap.

Kindly inform me if it is possible or not and if possible then how.

Rituraj
Mob : [protected]
Email :[protected]@yahoo.com
Reply
Dear sir

I booked ticket by using irctc site while booking I forgot to change the gender of my wife i mentioned gender 'Male' in place of 'Female'.

My PNR No.[protected] and Transaction id is [protected]

Now, I want to know the procedure of changing the gender asap.

Kindly inform me if it is possible or not and if possible then how.

shailendra shukla
Mo. [protected]
[protected]@yahoo.com
Reply
As far as there is no challenge for reserved seats railway minister should instruct TT to consider the cases on merits and proof given
Reply
I have booked a ticket in the favour of my mother . But I wanted to book that ticket in favour of wife . Now can I modify this ticket ? Pls quick reply.
Reply
Sir,
I have made a mistake of gender selection while booking a thatkhal ticket. Name, age all matches with my id proof.
What needs to be done before i travel..

Ankith
Mob:[protected]
Email: [protected]@gmail.com
Reply
Dear Sir,

I booked ticket for my and mywife but by mistake I forgot to change the gender of my wife i mentioned gender 'Male' in place of 'Female'.

My PNR No :[protected] Passenger no 2

Now, I want to know the procedure of changing the gender asap.

Kindly inform me if it is possible or not and if possible then how.

R Venkataramana
Mob : [protected]
Email :[protected]@gmail.com
Reply
Dear Sir,

I booked ticket for my and mywife but by mistake I forgot to change the gender of my wife i mentioned gender 'Male' in place of 'Female'.

My PNR No :[protected] Passenger no 2

Now, I want to know the procedure of changing the gender asap.

Kindly inform me if it is possible or not and if possible then how.

R Venkataramana
Mob : [protected]
Email :[protected]@gmail.com
Reply
Dear Sir, madam,

I booked ticket for my and mywife but by mistake I forgot to change the gender of my wife i mentioned gender 'Male' in place of 'Female'.

My PNR No :[protected] Passenger no 2

Now, I want to know the procedure of changing the gender asap.

Kindly inform me if it is possible or not and if possible then how.

R Venkataramana
Mob : [protected]
Email :[protected]@gmail.com
Reply
Dear Sir,

I booked ticket for my family but by mistake I forgot to change the gender of my wife (Usha Mehta) I mentioned gender 'Male' in place of 'Female'.

My PNR No :[protected]

Now, I want to know the procedure of changing the gender asap.

Kindly inform me if it is possible or not and if possible then how.

Tyagi Mehta
Mob : [protected]
Email :tyagi.[protected]@ril.com
Reply
Sir i booked tickets for my sister for 31 of may and i accidently did a mistake while filling the gender box...now i want to correct it
plz tell give me some idea how can i do that
Reply
5 TICKET OK 1 TICKET CHILDREN MISTAKE mentioned gender 'Male' in place of 'Female'.
kindly help
Reply
GOPAL JHA30's reply, Jun 10, 2017
plz tell give me some idea how can i do that
Dear Sir,

I booked ticket for my family but by mistake I forgot to change the gender of my sister (Rubi Shriwash) I mentioned gender 'Male' in place of 'Female'.

My PNR No : [protected] Passenger 2

Now, I want to know the procedure of changing the gender asap.

Kindly inform me if it is possible or not and if possible then how.

Harendra Kumar
Mob : [protected]
Email : [protected]@gmail.com

Couldn't edit booked ticket in IRCTC - Comment #4069109 - Image #0
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