[Resolved] Irctc — non refund of e-ticket amount dated 9/7/2010 | |||
On 9/7/2010 myself and my daughter purchased e-ticket from IRCTC agent Shri. Naveen Rao (email id - [protected]@rediffmail.com , agent id- itzc0847) to travel from yeshwantpur to daddar by 1018 Chalukya Express , PNR number being- [protected]. In view of not carrying the ID card, the TTE has cancelled and endorsed the tickets. The agent has requested for refund on 19/7/2010. I have sent complaint by registered post number 1151660 dated 8/6/2011 to your Corporate Office, New Delhi. On 6/6/2011 an email complaint has been lodged in your website. I have not recieved any response/refund so far. Please expedite refund as otherwise i will be forced to take legal action/approaching Consumer Forum. M.R. Akhila email-id: [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Sir/Ma’am
I would like to share my bad experience with IRCTC (online ticket booking website).
I have booked my tickets against PNR [protected] on 23rd December, 2008 but after a day on 25th Dec, 2008 I tried to cancel my tickets with immediate effect & sent a mail on [protected]@irctc.co.in as suggest by an executive on phone.
----- Original Message -----
From: Deepak Kapoor
To: [protected]@irctc.co.in
Cc: [protected]@irctc.co.in
Sent: Thursday, December 25, 2008 10:53 PM
Subject: Ticket Cancellation-PNR [protected]
After my requesting mail for cancellation of tickets, they replied in mention below text.
“Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we are forwarding your case to railways for the TDR process. Railways check all the matters and decide what amount should be refunded and this all process takes 90 days or more. Once the railways refunded your amount, we will credited to your same account.
Regards.
PANKAJ DHIMAN
[protected]@irctc.co.in
www.irctc.co.in
In the reference of above mail ...i asked them ...
Why should i go for TDR processing when i am using your service within all deadlines and have cancelled the tickets before 24hours?
Do you have any such provision in your website that before 24 hours, tickets can not be cancle?
Please reply.
NOW I AM SENDING THEM LOT OF MAILS WITH SAME QUERY BUT I HAVE NO FEEDBACK ON THIS. WHICH SHOWS THAT THEY ARE RESPONSIBLE SOMEWHERE AND NOT READY TO WRITE ANYTHING IN WRITTEN
KINDLY SUGGEST ME THE RIGHT WAY TO GET IT DONE ASAP.
With Regards
Deepak Kapoor
[protected]
I would like to share my bad experience with IRCTC (online ticket booking website).
I have booked my tickets against PNR [protected] on 23rd December, 2008 but after a day on 25th Dec, 2008 I tried to cancel my tickets with immediate effect & sent a mail on [protected]@irctc.co.in as suggest by an executive on phone.
----- Original Message -----
From: Deepak Kapoor
To: [protected]@irctc.co.in
Cc: [protected]@irctc.co.in
Sent: Thursday, December 25, 2008 10:53 PM
Subject: Ticket Cancellation-PNR [protected]
After my requesting mail for cancellation of tickets, they replied in mention below text.
“Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we are forwarding your case to railways for the TDR process. Railways check all the matters and decide what amount should be refunded and this all process takes 90 days or more. Once the railways refunded your amount, we will credited to your same account.
Regards.
PANKAJ DHIMAN
[protected]@irctc.co.in
www.irctc.co.in
In the reference of above mail ...i asked them ...
Why should i go for TDR processing when i am using your service within all deadlines and have cancelled the tickets before 24hours?
Do you have any such provision in your website that before 24 hours, tickets can not be cancle?
Please reply.
NOW I AM SENDING THEM LOT OF MAILS WITH SAME QUERY BUT I HAVE NO FEEDBACK ON THIS. WHICH SHOWS THAT THEY ARE RESPONSIBLE SOMEWHERE AND NOT READY TO WRITE ANYTHING IN WRITTEN
KINDLY SUGGEST ME THE RIGHT WAY TO GET IT DONE ASAP.
With Regards
Deepak Kapoor
[protected]
Dear Sir/ Madam,
I cancelled my e-ticket last year, 30th December 2008, but still no refund has been made even after several reminders.
Thereafter you asked me to cooperate with irctc then I was waited 1 month and above and mean time I also discussed with canarabank manager regarding the same, he said no money received from irctc. so
pls. kindly help me to refund that ticket amount.
i await for your positive reply
Details:
Transaction ID : [protected]
PNR Number : [protected]
Train No&Name: 6108, MAQ Chennai Exp.
From : Tiruchirappalli(TPJ) To Tambaram(TBM)
Date Of Journey : 08th February 2008
Booked On: 30th December 2008
Thanks & Regards,
Krishnamoorthy.M
[protected]
I cancelled my e-ticket last year, 30th December 2008, but still no refund has been made even after several reminders.
Thereafter you asked me to cooperate with irctc then I was waited 1 month and above and mean time I also discussed with canarabank manager regarding the same, he said no money received from irctc. so
pls. kindly help me to refund that ticket amount.
i await for your positive reply
Details:
Transaction ID : [protected]
PNR Number : [protected]
Train No&Name: 6108, MAQ Chennai Exp.
From : Tiruchirappalli(TPJ) To Tambaram(TBM)
Date Of Journey : 08th February 2008
Booked On: 30th December 2008
Thanks & Regards,
Krishnamoorthy.M
[protected]
Pnr Number [protected] Transaction ID [protected]
Train No 1406 Train Name CCT MANMAD EXP
From Station VIJAYAWADA JN(BZA) To Station SECUNDERABAD JN(SC)
Date 04/3/2009 Class SL
Boarding VIJAYAWADA JN(BZA) Resv Upto SECUNDERABAD JN(SC)
Quota General Booked By
Ticket Details
S# Name Age Sex Res-Status cancellationDate
1 G SURESH BABU 36 Male Cancelled 2-3-2009
2 G SIRISHA 32 Female Booked
3 G NIKHIL SAI 5 Male Booked
Train No 1406 Train Name CCT MANMAD EXP
From Station VIJAYAWADA JN(BZA) To Station SECUNDERABAD JN(SC)
Date 04/3/2009 Class SL
Boarding VIJAYAWADA JN(BZA) Resv Upto SECUNDERABAD JN(SC)
Quota General Booked By
Ticket Details
S# Name Age Sex Res-Status cancellationDate
1 G SURESH BABU 36 Male Cancelled 2-3-2009
2 G SIRISHA 32 Female Booked
3 G NIKHIL SAI 5 Male Booked
Pnr Number [protected] Transaction ID [protected]
Train No 1406 Train Name CCT MANMAD EXP
From Station SECUNDERABAD JN(SC) To Station NAGARSOL(NSL)
Date 04/3/2009 Class SL
Boarding SECUNDERABAD JN(SC) Resv Upto NAGARSOL(NSL)
Quota General Booked By
Ticket Details
S# Name Age Sex Res-Status cancellationDate
1 G SURESH BABU 36 Male Cancelled[protected] no refund this amuont)
Train No 1406 Train Name CCT MANMAD EXP
From Station SECUNDERABAD JN(SC) To Station NAGARSOL(NSL)
Date 04/3/2009 Class SL
Boarding SECUNDERABAD JN(SC) Resv Upto NAGARSOL(NSL)
Quota General Booked By
Ticket Details
S# Name Age Sex Res-Status cancellationDate
1 G SURESH BABU 36 Male Cancelled[protected] no refund this amuont)
Pnr Number [protected] Transaction ID [protected]
Train No 1406 Train Name CCT MANMAD EXP
From Station SECUNDERABAD JN(SC) To Station NAGARSOL(NSL)
Date 04/3/2009 Class SL
Boarding SECUNDERABAD JN(SC) Resv Upto NAGARSOL(NSL)
Quota General Booked By
Ticket Details
S# Name Age Sex Res-Status cancellationDate
1 G SURESH BABU 36 Male Cancelled[protected]
2 G SIRISHA 32 Female Booked
3 G NIKHIL SAI 5 Male Booked
Train No 1406 Train Name CCT MANMAD EXP
From Station SECUNDERABAD JN(SC) To Station NAGARSOL(NSL)
Date 04/3/2009 Class SL
Boarding SECUNDERABAD JN(SC) Resv Upto NAGARSOL(NSL)
Quota General Booked By
Ticket Details
S# Name Age Sex Res-Status cancellationDate
1 G SURESH BABU 36 Male Cancelled[protected]
2 G SIRISHA 32 Female Booked
3 G NIKHIL SAI 5 Male Booked
dear sir /madem
medem abhi 98 days ho gege he abhi tk re nahi mila he
On Sat, 07 Mar 2009 RAKESH wrote :
>
>
> >> Transaction ID [protected] PNR Number [protected]
> >> > >>>Train No. & Name 0803 / HWH MYS SPECIAL Date of Journey 06-Dec-2008
> >> > >>>From VISHAKAPATNAM (VSKP) To NELLORE (NLR)
> >> > >>>Class SL Quota General
> >> > >>>Scheduled Departure 06:35 Distance 604 KM
> >> > >>>
> >> > >>>Passenger Details
> >> > >>>No. Name Age Sex Status/Coach No/Seat No
> >> > >>>1 P NAGENDERA 39 Male CONFIRM/S8/16
> >> > >>>
> >> > >>>Payment Details
> >> > >>>Payment Option DoneCard
> >> > >>>Ticket Fare Rs. 253.00
> >> > >>>IRCTC Service Charges Rs. 10.00
> >> > >>>Rail Ticket Service Charges Rs. 0.00
> >> > >>>Transaction Charges Rs. 0.00
> >> > >>>Total Amount Rs. 263.00
> >> > >>>
> >> > >>>R.K.TRAVELS LD00028124
> >> > >>>
> >>
> >>
> >>
> >>On Wed, 21 Jan 2009 RAKESH wrote :
> >> >
> >> > RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >8 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >9 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >10 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >11 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >12 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >13 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >14 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >15 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >16 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >17 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed TDR
> >> >18 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >19 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >20 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >21 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >22 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >23 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >24 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >25 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >26 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >27 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >28 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >29 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >30 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >31 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >32 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >33 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >34 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >35 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >36 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >
> >> >
> >> >DEAR
> >> > SIR /MADEM
> >> > RE NOT FOUND MY CARD
> >>
> >>
> >>
> >>DONE CARD AGENT LD00028124
> >>
> >>
> >>
medem abhi 98 days ho gege he abhi tk re nahi mila he
On Sat, 07 Mar 2009 RAKESH wrote :
>
>
> >> Transaction ID [protected] PNR Number [protected]
> >> > >>>Train No. & Name 0803 / HWH MYS SPECIAL Date of Journey 06-Dec-2008
> >> > >>>From VISHAKAPATNAM (VSKP) To NELLORE (NLR)
> >> > >>>Class SL Quota General
> >> > >>>Scheduled Departure 06:35 Distance 604 KM
> >> > >>>
> >> > >>>Passenger Details
> >> > >>>No. Name Age Sex Status/Coach No/Seat No
> >> > >>>1 P NAGENDERA 39 Male CONFIRM/S8/16
> >> > >>>
> >> > >>>Payment Details
> >> > >>>Payment Option DoneCard
> >> > >>>Ticket Fare Rs. 253.00
> >> > >>>IRCTC Service Charges Rs. 10.00
> >> > >>>Rail Ticket Service Charges Rs. 0.00
> >> > >>>Transaction Charges Rs. 0.00
> >> > >>>Total Amount Rs. 263.00
> >> > >>>
> >> > >>>R.K.TRAVELS LD00028124
> >> > >>>
> >>
> >>
> >>
> >>On Wed, 21 Jan 2009 RAKESH wrote :
> >> >
> >> > RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >8 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >9 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >10 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >11 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >12 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >13 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >14 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >15 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >16 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >17 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed TDR
> >> >18 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >19 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >20 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >21 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >22 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >23 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >24 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >25 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >26 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >27 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >28 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >29 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >30 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >31 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >32 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >33 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >34 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >35 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >36 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
> >> >
> >> >
> >> >DEAR
> >> > SIR /MADEM
> >> > RE NOT FOUND MY CARD
> >>
> >>
> >>
> >>DONE CARD AGENT LD00028124
> >>
> >>
> >>
Dear sir/Madam Plz send me the details regarding booking and cancellation of E tickets on dated 14july2009 and 16july2009 and27july2009 with passenger name and the destination of station for which I booked and cacellation of e tickets because the bills which i have received from GE Money Card is showing wrong entries of railways E tickets
Joginder sharma
[protected]@ymail.com
[protected]
Joginder sharma
[protected]@ymail.com
[protected]
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![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
IRCTC — NON REFUND OF E TICKET AMOUNT
After chart prepard i have cancelled following tickets but no payment received till date detailes are given below.PNR NO. [protected]
T.I.D. [protected]
IRCTC NO. 2008/IRCTC/ERTD/Refunds/E-ticket/530529/SEC DT.09.05.2008
PNR NO. [protected]
T.I.D. [protected]
IRCTC NO. 2008/IRCTC/ERTD/Refunds/E-ticket/530561/SEC DT.21.05.2008
PNR NO [protected]
T.I.D. [protected]
IRCTC NO.2003/IRCTC/ERTD/Refunds/E-tickets dt. 28.08.2007
PNR NO. [protected]
T.I.D. [protected]
IRCTC NO.2003/IRCTC/ERTD/Refunds/E-tickets dt. 28.08.2007