[Resolved]  Irctc — railway ticket booking

Address:Uttar Pradesh

today i was booking a ticket from kanpur to new delhi in gomti express[protected]. during transaction after sometime msg came "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" and money was deducted from my account but no details of ticket is available... so please look into the matter and refund the amount again as i have already purchased ticket from counter. so kindly refund the amount.

aparna.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Following ticket has not been booked from Solapur to Pune, despite payment made through ICICI bank
Transaction Details

Reference ID[protected]
Transaction TypeBill Payments/Shopping Mall
Debit Account[protected]
Transaction Date(dd/MM/yyyy)13/04/2015
Transaction AmountINR 489.94
Remarkstrain
Transaction StatusSuccess
Beneficiary/Biller IRCTC INDIAN RAILWAY
I booked two tickets online today (19.04.2015) in Kochuveli Express (16315) for travelling Krishnarajapuram (Bangaloor) to Cherthala on[protected] for my parents, both are senior citizen aged 66 and 62. As they cannot use upper berths (SU and UB) and almost 297 SL seats are available, we selected lower seats, while booking. However, after booking we got one upper berth and side upper (S9-62 & S9-64).

Train No.16315
PNR No.[protected]
DOJ:[protected]
Seat allotted : S9 62 (UB) & S9 64(SU)

FYR, attached here with Facilities Extended to Senior Citizens.

I request you to grand us any adjacent seats. Hope I can get the lower berth.
Thank you.

Regards,
Aneesh Menon
+91 [protected]

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