Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Refund of ticket which was booked after getting error message

shiv020879

Address:	9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi 110001, Bangalore, Karnataka
Website:	www.irctc.co.in

Hi,

I was booking the ticket through net banking but I got error message that request has been cancelled. But I see that ticket amount was been deducted from my bank account . How come the ticket has been booked and amount got deducted?

When I got the error message ( screen shot attached) I dropped my husband a email saying that to book 2 tickets as there were few tickets.

I did a inquiry with the IRCTC customer care about the refund of the ticket which was booked due to error.. by cancelling the ticket but they refused to do so & they deducted the amount for cancellation.
When I requested to refund the losses they refused & asked to approach the court.

Complain number : [IRCTC #2547088]

Request you to consider my case & ask them to refund the loss which was deducted by the cancellation of the ticket.

Thanks

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Aug 14, 2020

Complaint marked as Resolved

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Comments

amrit patel

from Delhi, Delhi

getting fault messages — account

sir,
I am getting several messages in my mobile[protected] from ICICI bank .Today i got it again like-> " Your Total Avbl Bal for AC XXXXXX000191 is INR 691.01 as on[protected] ".
Actually i have no account in ICICI bank,till i m getting these messages.
So plz verify it.

kapilp_45

from Mumbai, Maharashtra

IRCTC — Refund of booked ticket

I have booked two ticked for the train HUSSAIN SAGAR EXP- Train no 2702, from BAGAMPET to DADAR, the date of journey was[protected], CLASS-2A. PNR no [protected]. At the time of booking ticket status was waiting list; on the date of journey ticket one of the ticket was confirmed to RAC, and another was WATING LIST 1, so i have not boarded in the train.

When i had made a call to customer care centre of IRCTC for the refund of money, i got the answer that "once you put an email to [protected]@irctc.co.in your money will be refund within two days. so i had put an email but till money was not refunded to my account. Again several times i made call to customer care centre, i got reply that there is time limit for refund of money.

N. Sukumaran Nair

from Thiruvananthapuram, Kerala

Booked tatkal ticket on line for 6 persons from MADGOAN to Trivandrum on 17.9.2010 on Train No. 2998. I have given SBI credit card particulars for on line payment. After that a message appeared on the screen giving site for redirect and complaints. No further information is available. Kindly confirm the position urgently.
My E-mail id: [protected]@rediffmail.com.
Mobile No.[protected]
From N. Sukumaran Nair