Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] IRCTC.co.in — amount deducted but ticket not received

gokulsthampi

from Mysore, Karnataka

Address:

Mysore, Karnataka

PAYMENT DEDUCTED BUT TICKET NOT RECEIVED

Respected sir/madam
I have booked a ticket through irctc.co.in at around 3 pm on 27 feb 2012 in mailaduturai exp, Train No.16232 (Mysore to Bangalore , Departure time: 3:45 am) from date of journey 27/02/2012, with the name of 2 passengers, through INDIAN BANK Debit Card. The total fare of Rs 240 has been deducted from my Indian Bank account, but no ticket was shown. Payment is deducted from my bank. So kindly credit the amount back in my account.
my email id is [protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

mail2sadineni

IRCTC — Ticket not delivered - amount deducted

I was trying to book a I Ticket with IRCTC Website , while booking after making the payment using by HDFC Netbanking option, the web browser did not get redirected to IRCTC portal, so i did not get any confirmation regarding the booked ticket. However if i see the booking history, it says no history found.

So i am not sure whether the ticket is being booked or not as i do not have any reference number, neither the ticket got delivered to my registered address .
Still the amount has been deducted from my HDFC Bank account

Booking date: 05/10/2010
IRCTC Log In ID used: SADINENI_V
Name: Venkat sadineni
Registered Email ID: [protected]@ymail.com
Train Number: 1019/KONARK EXPRESS
Date Of Journey: 07/10/2010
From: PUNE(PUNE)
To: BEGUMPET(BMT)
No Of passenger: 01
Ticket type : TATKAL
Bank account used : HDFC
Amount: INR 313 +11 service tax = 341