[Resolved] Isum Motors Pvt. Ltd Maruti Suzuki Authorised Dealer — theft of pen drive from my car when given for servicing | |||
It was the 1st servicing of my car..so I gave it to the maruti dealer workshop for servicing..when I went to recieve the delivery I saw that my pendrive is missing.I asked the person who was incharge of my car.. but the answer was they cant help to find out...inside the workshop no customers is allowed to enter.. so it must within there reach to find me the pendrive..I waited for half an hour for the workshop's person who was incharge of my car..the service was waste..I am not at all satisfied and disappointed with the response they gave to me. it means that.. any spare part can be replace and stolen without my knowledge..thing is they are not responsible..it is not a matter of 1000 bucks.. but it matters how can it be stolen from my car inside the workshop..infact the car wasn't taken for any test drive. because the trip meter was having the same digits..so it was stolen from my car inside the workshop. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
To
Maruti Udhyog Ltd.
Sub: - NON AVAILABILITY & SUPPLY OF SPURIOUS PARTS.
It is to inform your that the under signed is officer in charge of one of the motor transport workshop of BSF located at Barmer (Raj). Our workshop is looking after the major repair & maintenance of all the BSF Vehicles in Barmer area i.e. approx 90 maruti gypsy in addition to other vehicles and an amount of Rs 15 to 17 Lacs approx per annum spends on repair & maintenance of Maruty Gypsy by BSF Barmer. For such purpose we are receiving the supply from M/S LMJ Services Limited Jodhpur and for last two years, I am facing the following problems and even after the repeated verbal request the situation has not improved. Details as under.
a) Many parts received are without part No’s.
b) parts No. [protected] Panel Fender RH received one month back but found unsuitable and could not fitted in vehicles. Said items send back to LMJ service with complaint but return back the same without replacement. . The items are also not look original Maruti spare.
c) Part No. 37400M80030 Switch Assy Combination-RH MPFI and Part No. 18137M830A0 Valve Assy (MPFI) received without part No’s and probably not original.
d)
Here it is imminent to mention that vehicles of our organisation are
used for operational duties and due to frequent complaint, I am disheartened regarding service provides by your company and authorised dealer appointed by you.
It is therefore request to look into the matter immediately and early response in this regard is highly appreciated.
(TARUN VERMA)
Dy.Commandant
(Motor Transport)
Sector Headquarter
Border Security Force
Barmer (Raj)
Mob No: - [protected]
Maruti Udhyog Ltd.
Sub: - NON AVAILABILITY & SUPPLY OF SPURIOUS PARTS.
It is to inform your that the under signed is officer in charge of one of the motor transport workshop of BSF located at Barmer (Raj). Our workshop is looking after the major repair & maintenance of all the BSF Vehicles in Barmer area i.e. approx 90 maruti gypsy in addition to other vehicles and an amount of Rs 15 to 17 Lacs approx per annum spends on repair & maintenance of Maruty Gypsy by BSF Barmer. For such purpose we are receiving the supply from M/S LMJ Services Limited Jodhpur and for last two years, I am facing the following problems and even after the repeated verbal request the situation has not improved. Details as under.
a) Many parts received are without part No’s.
b) parts No. [protected] Panel Fender RH received one month back but found unsuitable and could not fitted in vehicles. Said items send back to LMJ service with complaint but return back the same without replacement. . The items are also not look original Maruti spare.
c) Part No. 37400M80030 Switch Assy Combination-RH MPFI and Part No. 18137M830A0 Valve Assy (MPFI) received without part No’s and probably not original.
d)
Here it is imminent to mention that vehicles of our organisation are
used for operational duties and due to frequent complaint, I am disheartened regarding service provides by your company and authorised dealer appointed by you.
It is therefore request to look into the matter immediately and early response in this regard is highly appreciated.
(TARUN VERMA)
Dy.Commandant
(Motor Transport)
Sector Headquarter
Border Security Force
Barmer (Raj)
Mob No: - [protected]
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Maruti udyog dealer — theft of vehicle
caution! caution! caution!A new method of theft of vehicle had been experienced by me and i would like to caution you all so that thefts of vehicles by this mehod can be stopped.
I had purchaed swift U.D.I vehicle from the maruti autorised dealer "Prakash auto" ulhasnagar on 4-07-08 and the said vehicle were sent for the 1st free service to the dealers service station on 16-07-08 around 4 o clock. i received the call from the service station that my vehicle is ready when i want to take the delivery of the serviced vehicle, the service manager told me that the key of my vehicle are lost by them at the service station. and requested me to bring duplicate keys given to me while purchasing the vehicle and also told me that new key will be ordered from delhi plant and will be given to me.
after 9 days of servicing i.e. on 25-07-08 i was shocked to note that my vehicle has been stolen by somebody from campus of my building. this must have been done by using the lost key at the service station. police is investigating the matter and i am sure some employee of the dealer "prakash Auto" must be involve in this.
because the vehicle can not be started without original key as the modern engine systme (computer coded key) has been adopted by Maruti Udyog Ltd to the vehicle.
i would therefore like to caution that get the lock changes if your key is lost anywhere. take care of your vehicle key. just like you take care of your vehicle.