[Resolved]  ITC — ATM pin Delivery by HDFC Bank

Dear Sir,

First of I would like to tell you about my self.

I am working in ITC Infotech as Associate IT Consultant at Bangalore. This is regarding of HDFC Bank Complaint.

I have saving account of HDFC and Credit Card for last than 4 years. I have account of Gandhinagar, Gujarat Branch.

On 8th April, I raised a request for ATM Pin for credit card.

After 8 days (passed), As I didn’t get reply than I called customer care and as per them they dispatched the same by OVERNITE Courier.
I was asked to check he status by giving AWB number.
I checked the status and it was showing that my address is incomplete.(but in same address I am receiving my Credit Card Bills)How can the courier person say like that?

After that I called customer care of HDFC but they are not behaving me good and not listening me. Very bad experience to talk that type of guy.

I raised complaint (comp number: 7163352) I also sent a email to all id:

"Grivence Redressal" <Grievance.[protected]@hdfcbank.com>, nozer.[protected]@hdfcbank.com, customerservices.[protected]@hdfcbank.com

But till today I have not received my ATM Pin.

They are giving false commitment. They are harassing me by misbehaving while calling to customer care. On 22nd April, one of the representative told that they delivered the ATM Pin but after checking to my home, I came to know that again they are giving false commitment.

I haven’t received any reply from their side also. They are not taking any complaint seriously.

I personally am requesting you to look into the matter. I want strict action to be taken to all the persons by whom my ATM Pin get delayed.

They are not helping out any ways.

My credit card number is : 4050 XXXX XXXX 0470
Full Name : Ashoksinh B Sodha
Contact Number: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

cash not delivered but a/c debited
Mon, 9 November, 2009 2:26:39 PMFrom: Safruddin Ahmed <[protected]@yahoo.co.in> Add to Contacts
To: [protected]@centralbank.co.in
Cc: [protected]@centralbank.co.in


[protected][protected][protected][protected]

Ref. cbi saving a/c no.[protected], atm no. [protected]
Sir,
I attempted to withdraw Rs. 15000 through a hdfc outlet in goregaon area mumbai on 28.9.2009. the cash was not delivered but the amount was debited from my above account. i complained to the manager, cbi, nepz, noida branch on 29.9.2009 where i hold the above account. i request you to kindly look into the matter and credit the said amount in my account at the earliest.

On 23.10.2009, I made a complaint vide C/23102009/66 but no action has been taken so far .pl. expedite.

regards

Safruddin Ahmed
[protected]


[protected][protected][protected][protected]
Now, send attachments up to 25MB with Yahoo! India Mail. Learn how.
cash not delivered by atm but a/c debited(Rs. 15000)
Thu, 5 November, 2009 5:21:32 PMFrom: Safruddin Ahmed <[protected]@yahoo.co.in>Add to Contacts
To: [protected]@centralbank.co.in
Cc: [protected]@centralbank.co.in


[protected][protected][protected][protected]

Ref. cbi saving a/c no.[protected], atm no. [protected]
Sir,
I attempted to withdraw Rs. 15000 through a hdfc outlet in goregaon area mumbai on 28.9.2009. the cash was not delivered but the amount was debited from my above account. i complained to the manager, cbi, nepz, noida branch on 29.9.2009 where i hold the above account. i request you to kindly look into the matter and credit the said amount in my account at the earliest.

On 23.10.2009, I made a complaint vide C/23102009/66 but no action has been taken so far .pl. expedite.

regards

Safruddin Ahmed
[protected]




[protected][protected][protected][protected]
From cricket scores to your friends. Try the Yahoo! India Homepage!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ITC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    600
    Pending
    208
    Resolved
    100
    ITC Phone
    +91 33 2288 9371
    ITC Address
    37 J. L. Nehru Road, Kolkata, West Bengal, India - 700071
    View all ITC contact information