[Resolved]  Jabong.com — False promises

Address:Chennai, Tamil Nadu

Hi,

i want to put your kind attention done by jabong.com. These peoples promised me a free return policy within 30 days. When i asked them for replacement of this product they are not at all listening to me & informing simply to read the terms & conditions. I want to put your kind attention in some points....
1. No one informed me to read the policies or else keeping the tag in shoe.

The customer service is very poor. Repeatedly they are informing me the same thing.. TAG n BLA BLA BLA...

This is a very bad experience in jabong.com. I am planning to run a campaign in FACEBOOK against these guys.

Pls. try to resolve my issue as i am asking for replacement not refund. I dnt have the tag now.

Thanks a lot
Bimal
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Aug 13, 2020
Complaint marked as Resolved 
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Oh these new online marketing also started there job Great...
Making the fool of Indian Peoples...

Guys be aware of this Jabong.com, avoid this Online Shopping...
Try My Shopping in www.zzz.com.
oh no i was thinking to book a shoe but this kind bad experience for other customer then how can i even think to buy from jabong, this is really a lesson for me booking in online...
It is a very bad to hear this peoples are behaving on such a way, Bimal, better you shop through bagittoday or else homeshop18.
I got a good response from Natasha & Bhushan. These guys supported me a lot. Lets c the outcome.
Hello Bimal

We sincerely apologize for the inconvenience caused. Please provide your order details so that we can investigate your query and resolve it on priority basis.

With Regards
Team Jabong
hi,

Pls. refer through the below details. I spoke with Natsaha regarding this,

reference the request id for reverse pick up:690331


Thanks,
Bimal
You are right Mr. Bimal

Even i have faced the similar Issue with Jabong.com. Customer service is pathetic, We will create awareness among people, if they do not resolve issue. Please let us know your complaint details also.

Regards
Arun
Hello Bimal

We hope that your query stands resolved. Please let us know if there is anything else we can do for you. We strive to provide a hassle free shopping experience.

With Regards
Team Jabong
Hi,

It's done. A special thanks to Natasha for the prompt action & daily basis follow up.

Thanks
Bimal

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