Comments
I do agree that Karma Royal group is big cheater and wasting visitors valuable time. Please do not get trapped
turanz's reply, Jun 15, 2017
Dear Mr. Vijay Dawane,
Your recent comment on this website has been noted. While we are trying to trace details of your interaction with any member of the Karma team - I would like to request you to please contact me directly in order to understand the facts behind your comment, as it is neither our intention to cheat anyone nor waste anyone's time.
You may email me on : [email protected] for further steps towards a better understanding of the reason behind your comment.
Thank you,
Mrs. Turanz. Grace.
Online Review Management Team
Your recent comment on this website has been noted. While we are trying to trace details of your interaction with any member of the Karma team - I would like to request you to please contact me directly in order to understand the facts behind your comment, as it is neither our intention to cheat anyone nor waste anyone's time.
You may email me on : [email protected] for further steps towards a better understanding of the reason behind your comment.
Thank you,
Mrs. Turanz. Grace.
Online Review Management Team
I wasted 1 day of my holiday in Goa yesterday and but learnt so many things about vacation ownnership, how it works and whether to go for it or not ... One thing that helped save me was the fact that at the start of the meeting I told him clearly that... I CANNOT MAKE A FUNAL DECISION ON THE TABLE... Though 4 hours we wasted were truely grilling, I managed to get 7 days holiday voucher in Kerala. It requires 2 months prior booking but lets hope, we will get it 🙂
Sudhir Uppal's reply, Jun 25, 2017
Please read FINAL and FUNAL...
I am a member of karma royal group from 2013, I'm enjoying my holiday with this group,
Please check your favourite car, favourite bank, favourite insurance, consumer complaints reviews,
Every company has negative
reviews,
That's mean not company is fraud.
Thank
CRY
Please check your favourite car, favourite bank, favourite insurance, consumer complaints reviews,
Every company has negative
reviews,
That's mean not company is fraud.
Thank
CRY
I am a member of karma royal group from 2013, I'm enjoying every holiday with this group,
Dear friends, please check your favourite car, favourite bank, favourite insurance, consumer complaints reviews,
Every company has positive & negative reviews,
That's mean company is not fraud.
Thank
CRY
Dear friends, please check your favourite car, favourite bank, favourite insurance, consumer complaints reviews,
Every company has positive & negative reviews,
That's mean company is not fraud.
Thank
CRY
I totally agree the above comment...me and my family was on this 4 day trip to goa..and we were cheated the same way as they did to many o[censored]...i was so disappointed..the moment u refuse to buy their scheme...they treat u like beggars...as i[censored] r there only to buy their so called gift...come on we all r from good families...and If we cn afford to stay in a place like goa for 4 days...m sure we cn afford a btr gift than wat these fellows provide...the thing is ..they waste our time..one hour presentation took any 4 hours...and their so called manager...a lady named ghazala...was so rude and illiterate..she doesn't have the basic manner how to talk to people...she clearly told the rep who was explaining...while we were sitting right infront of her..that pls send them away and give them the gifts..
As if we were some beggars sitting there and begging for something...is this how u behave...??? And u call urself a part of Asia's best resort bla bla...and u urself cudnt provide a good service...basic manners atleast...u first of all call people...take away their valuable time and then treat them like this...wat do u gain out of all this???? John Spence must be really a foolish to hire u people as his marketing team. I pity u guys...go get a life!!!
As if we were some beggars sitting there and begging for something...is this how u behave...??? And u call urself a part of Asia's best resort bla bla...and u urself cudnt provide a good service...basic manners atleast...u first of all call people...take away their valuable time and then treat them like this...wat do u gain out of all this???? John Spence must be really a foolish to hire u people as his marketing team. I pity u guys...go get a life!!!
turanz's reply, Sep 13, 2017
Dear Nisha Pravin,
Your recent comments with regard to your interaction with our personnel has been received by us and I would like to take this opportunity to extend our regrets to you and your family if you were in any way inconvenienced during your meeting with our representative.
It is our intention to ensure that every guest of ours is made to feel comfortable in every possible way. As you mentioned that you did spend 4 hours, that would be indicative of you having shown some interest in our product. Of course the option to take up the benefits and privileges of the Karma vacation ownership opportunity that we offer; is left solely up to our guests.
Your comments been duly noted and action has been taken accordingly. While I am trying to trace details of your visit to our resort may I request you to please email me on [email protected] with a telephone number as I would like to discuss in detail your concerns to understand better.
Thank you,
Mrs. Turanz Grace
Customer Experiences Manager
Your recent comments with regard to your interaction with our personnel has been received by us and I would like to take this opportunity to extend our regrets to you and your family if you were in any way inconvenienced during your meeting with our representative.
It is our intention to ensure that every guest of ours is made to feel comfortable in every possible way. As you mentioned that you did spend 4 hours, that would be indicative of you having shown some interest in our product. Of course the option to take up the benefits and privileges of the Karma vacation ownership opportunity that we offer; is left solely up to our guests.
Your comments been duly noted and action has been taken accordingly. While I am trying to trace details of your visit to our resort may I request you to please email me on [email protected] with a telephone number as I would like to discuss in detail your concerns to understand better.
Thank you,
Mrs. Turanz Grace
Customer Experiences Manager
After reading all the reviews/comments, i myself have become victim of this nuisance. Last month i was holidaying with my family at Goa. We are the members of club mahindra. Suddenly we found Karma Club agents luring club mahindra members for karma club scheme. I was first given voucher to scratch and when i scratched it, it was "try again" however he gave another voucher to my wife and when she scratched it, it was " you are the winnner" and you could win either of Samsung Phone, Ipod, Digital Camera or 7 days stay at their any Karma Resorts in India. But for this you have to visit their Goa resort for 1hr session. Initially they were very cooperative however when they started the so called [censored], it went on for 2 hrs. It was here where I lost my patience. I just informed them that we were called for 1 hr and it has gone for 2+ hrs, we are not interested. He started behaving rude and when my wife asked for the winning they asked us to wait for a moment. the moment was about 20 minutes. then they ask you to again scratch the coupon to find out the actual award won among those 4. however to my no surprise it was 7 day holiday only. Now yesterday suddenly i received a courier from Karma Club with their membership card and complimentary voucher worth USD 300. On what basis have they sent this. Absolutely rubbish. Have just sent them the mail and awaiting their response. Cheapest way of marketing their product.
turanz's reply, Sep 13, 2017
Dear Dinkar Khandewal,
Your review of your experience recently with our marketing staff has been brought to my notice and I do take note of your grievance. It is our intention to ensure that every guest of ours has a stellar experience during their time spent with us.
I am sure that you would appreciate that each brand has their own independent view on routes to marketing their product and being a Club Mahindra Member as stated; you are already aware of the nature of vacation ownership.
Since you did spend two hours with us; this would be indicative of you having shown some interest in our product; it is unfortunate to hear that you felt that our representative was being rude and made you wait.
Our Karma Club membership which was sent to you is for guests such as yourself who do not want to take up the benefits and privileges of membership but still offers you an opportunity to have as many vacations with us in any of our Indian or International Resorts with discounts as applicable; with the vouchers that are part of the pack.
While we are trying to trace details of your visit may I request you to please email me on [email protected] and let me know when you did meet with our representatives in order for me to inform the right department and assist to resolve.
Thank you,
Mrs. Turanz Grace
Customer Experiences Manager
Your review of your experience recently with our marketing staff has been brought to my notice and I do take note of your grievance. It is our intention to ensure that every guest of ours has a stellar experience during their time spent with us.
I am sure that you would appreciate that each brand has their own independent view on routes to marketing their product and being a Club Mahindra Member as stated; you are already aware of the nature of vacation ownership.
Since you did spend two hours with us; this would be indicative of you having shown some interest in our product; it is unfortunate to hear that you felt that our representative was being rude and made you wait.
Our Karma Club membership which was sent to you is for guests such as yourself who do not want to take up the benefits and privileges of membership but still offers you an opportunity to have as many vacations with us in any of our Indian or International Resorts with discounts as applicable; with the vouchers that are part of the pack.
While we are trying to trace details of your visit may I request you to please email me on [email protected] and let me know when you did meet with our representatives in order for me to inform the right department and assist to resolve.
Thank you,
Mrs. Turanz Grace
Customer Experiences Manager
I am victim of the same issue. #### those membership and #### those savings. I just wasted my relaxed time...:(
Please can you tell me how I can get out of my contact. Been a member for seven years . And we hate the fact every time we stay at the Bali royal Bali we are constantly being asked by your sales people about changing or time share as our dose not exist anymore as we have a week a year . Can you let us know how we can get out off our contract
Hi
we were also lured into this scheme on our visit to Karma Royal Resorts Jaipur in 2014. they wasted 4-5 hours of our time and sold us the membership.
as we purchased this in Dec 2014, we ended up paying management charge in January 2015. we have been unable to avail a single holiday till date.
They put up tall claims saying we need not pay even a rupee for the stay as there would be points which we can redeem. But when you call them for booking a place, they say it is mandatory to take 6-7 nights stay and quote a ridiculous amount that we need to pay upfront for the booking.
i have tried doing a booking 3 times and failed, customer services takes your call and promises to revert with the resort options...but they never revert.
when we requested for RCI affiliated property (Munnar) ...they did not respond for 4 weeks post which one customer care person called with some other offer that was happening in Goa...when i questioned them about my earlier request the person apologized saying he/she was not aware of this.
it is very frustrating to have invested so much money and not avail a single holiday. the sales representative promised free holidays and different destinations but when we call customer care...they say it is not so.
now they have sent a reminder for management service charge for 2018 :( :(
we were also lured into this scheme on our visit to Karma Royal Resorts Jaipur in 2014. they wasted 4-5 hours of our time and sold us the membership.
as we purchased this in Dec 2014, we ended up paying management charge in January 2015. we have been unable to avail a single holiday till date.
They put up tall claims saying we need not pay even a rupee for the stay as there would be points which we can redeem. But when you call them for booking a place, they say it is mandatory to take 6-7 nights stay and quote a ridiculous amount that we need to pay upfront for the booking.
i have tried doing a booking 3 times and failed, customer services takes your call and promises to revert with the resort options...but they never revert.
when we requested for RCI affiliated property (Munnar) ...they did not respond for 4 weeks post which one customer care person called with some other offer that was happening in Goa...when i questioned them about my earlier request the person apologized saying he/she was not aware of this.
it is very frustrating to have invested so much money and not avail a single holiday. the sales representative promised free holidays and different destinations but when we call customer care...they say it is not so.
now they have sent a reminder for management service charge for 2018 :( :(
I am also one of the victim and got trapped at Baga beach 2 days back, They are cheating innocent visitors coming to Goa for assured free prizes i.e. i pod, mobile phone and free stay for a week .I also lost my valuable time of 4 hours and money Rs. 5500 + 2000 (cab), which is also not refundable.Thank you so much for tat information. One should be aware of such cheaters of Karma royal group.
I totally agree with Rajkumar and all the other fellow deceived travellers. My wife and my wife were enjoying our trip in goa and was approached by the guy on a bike and assured of all these free gifts, etc. He said it will take only 60 min and you need to take a tour of the property, that's all. We told we are really busy and that it was our last night in goa and we could not make. However he insisted and assured that it would not take more than an hour. I agree with the so called happy members of the Karma Group that it is the method or technique of such time share group to lure people like this. However i call it cheating and a total waste of time of the travellers who have come to take a break from their hectic work life and enjoy a well deserved holiday in Goa. They made us sit for almost 3 hrs. After the inital 1.5hrs itself, we started protesting and wanted to leave. However then one manager comes and then another comes and they all try different marketing strategies to convince you. Finally when we didnt show any interest they started to behave rudely.
If they are a genuine group with a good plan, then why are they resorting to such cheap methods. They should be clear and inform the travellers before itself of the modus operandi. They should inform that it would take such a long duration and that they will be a membership fee that needs to be paid to enjoy the benefits. If someone is genuinely interested than they would be join or else they will move on with life instead of cursing you guys.
Also they had informed that so called special special once in a life time offer was valid only on that day. But after reading so many comments here, i have realized that this "never before never after', "once in a lifetime offer", special price is valid throughout the year. Then why the heck do they insist on a on the spot payment or else we will not be eligible to become a member of such a elite and creme de la creme group.
Famous Quote : - We tend to forget that happiness doesn't come as a result of getting something we don't have, but rather of recognizing and appreciating what we do have.
If they are a genuine group with a good plan, then why are they resorting to such cheap methods. They should be clear and inform the travellers before itself of the modus operandi. They should inform that it would take such a long duration and that they will be a membership fee that needs to be paid to enjoy the benefits. If someone is genuinely interested than they would be join or else they will move on with life instead of cursing you guys.
Also they had informed that so called special special once in a life time offer was valid only on that day. But after reading so many comments here, i have realized that this "never before never after', "once in a lifetime offer", special price is valid throughout the year. Then why the heck do they insist on a on the spot payment or else we will not be eligible to become a member of such a elite and creme de la creme group.
Famous Quote : - We tend to forget that happiness doesn't come as a result of getting something we don't have, but rather of recognizing and appreciating what we do have.
There is something similar operating with a new name Club Resorto Hospitality Ltd, operating from Gurgaon. The web site is www.clubresorto.com.
They also send sms stating you are Invited for a dinner FREE for a couple Today at 7pm at Hotel xxxx, Name of city. by Club Resorto Grab your Entry Pass Call [protected]...
Better be careful...
They also send sms stating you are Invited for a dinner FREE for a couple Today at 7pm at Hotel xxxx, Name of city. by Club Resorto Grab your Entry Pass Call [protected]...
Better be careful...
I want to buy royal group membership of 1 bed room if any one want to resale pls contact [protected]
Absolutely right
Karma Royal is a big scammer. It gave a free 7 day accommodation voucher to every family that attended their seminar which suppose to last about 1 hour but end up taking more than half a day.
Worse the voucher was never honoured accordingly.
My sister tried to redeem the voucher via email, she had to pay a non-refundable $60 booking fee and 3% of the normal room rate. Plus must agree to be given a substitute hotel should the rooms were fully booked and must reconfirm the booking within 2 weeks of arrival date.
Within 2 weeks before arrival she reconfirmed the booking only to be told that no room was available. Instead a $20/night substitute hotel was booked for her.
Karma Royal is a big scammer. It gave a free 7 day accommodation voucher to every family that attended their seminar which suppose to last about 1 hour but end up taking more than half a day.
Worse the voucher was never honoured accordingly.
My sister tried to redeem the voucher via email, she had to pay a non-refundable $60 booking fee and 3% of the normal room rate. Plus must agree to be given a substitute hotel should the rooms were fully booked and must reconfirm the booking within 2 weeks of arrival date.
Within 2 weeks before arrival she reconfirmed the booking only to be told that no room was available. Instead a $20/night substitute hotel was booked for her.
Karma Royal's reply, Feb 14, 2019
Dear Valued Reviewer,
We are disappointed to know about your bad experience with us. At the Karma group it is our endeavour to provide world class service to all our guests and we apologise we missed the mark with you. We would like to know about your experience in detail. Please do write to us at your convenience at [email protected]
Thank you!
Best regards,
Namrata Tripathi
Online Review Management Team
Karma Group
We are disappointed to know about your bad experience with us. At the Karma group it is our endeavour to provide world class service to all our guests and we apologise we missed the mark with you. We would like to know about your experience in detail. Please do write to us at your convenience at [email protected]
Thank you!
Best regards,
Namrata Tripathi
Online Review Management Team
Karma Group
Thanks alot for valuable information specially for couples. I met with an agent of karma royal group at Candolim beach yesterday and he gave me one coupan & told to open it, best luck for next time mentioned on the card. He suddenly open 2 more card but the same result. There was one last card in his hand as mentioned by him, he gave in hand of wife & told to open her, he souted congrats mam, you are lucky & winner. We will send u taxi tommorrow for pickup & drop from ur hotel, do not come with purse or cash but credit card & one ID proof just as term of gift coupan. We are promoting our group on 24th anniversary & 1.5 cr. spending on it. 4 offers were in the coupan ipad, luxury stay worth 30K., play station portable & smart watch. You would require to scratch ur star prize in hotel only else void if removed. He will definitely call me today, thanks u saved us. One more thing need to notice, they have team & follow you to know ur regional language & agent may be native o[censored]r own state for better dialogue & emotional connect that you would not be cheated.
Karma Royal's reply, Feb 14, 2019
Dear Valued Reviewer,
We are disappointed to know about your bad experience with us. At the Karma group it is our endeavour to provide world class service to all our guests and we apologise we missed the mark with you. We would like to know about your experience in detail. Please do write to us at your convenience at [email protected]
Thank you!
Best regards,
Namrata Tripathi
Online Review Management Team
Karma Group
We are disappointed to know about your bad experience with us. At the Karma group it is our endeavour to provide world class service to all our guests and we apologise we missed the mark with you. We would like to know about your experience in detail. Please do write to us at your convenience at [email protected]
Thank you!
Best regards,
Namrata Tripathi
Online Review Management Team
Karma Group
We also cheated by Karma Group in the same way mentioned above in Goa
Karma Royal's reply, Feb 14, 2019
Dear Valued Reviewer,
We are disappointed to see a rating of just 2 star. At the Karma group it is our endeavour to provide world class service to all our guests and we apologise we missed the mark with you. We would like to know about your experience in detail along with your reservation and travel dates. Please do write to us at your convenience at [email protected]
Thank you!
Best regards,
Namrata Tripathi
Online Review Management Team
Karma Group
We are disappointed to see a rating of just 2 star. At the Karma group it is our endeavour to provide world class service to all our guests and we apologise we missed the mark with you. We would like to know about your experience in detail along with your reservation and travel dates. Please do write to us at your convenience at [email protected]
Thank you!
Best regards,
Namrata Tripathi
Online Review Management Team
Karma Group
We also cheated by Karma Group in the same way mentioned above in Goa
I`m interested in buying Karma group membership. If any member is interested in selling the pls contact me on ([protected]). My name is Anish
Hello Everyone,
Greetings!
We signed up few months before for the 30 year membership PLATINUM T1 RED (all seasons/4 adult+2kid stay, 1BHK) 165 points alternate year @ USD 7500 (25% to be paid in Cash (1500 U$ already paid) and bal. 75% in 60 EMIs @ 140U$ and AMC USD 250 p.a. (presently, which will go up as per inflation..) (obviously very impulsively and no time to do online research on spot @ Hathimahal Goa). Would be great if anyone can advise regarding how best to utilize the membership and about hidden charges (if any) that are not communicated in the presentation. Would be really grateful for the same!
Is above prices are reasonable and correct for Indian buyers or I was overcharged by Karma marketing team..( I found 1 B/R Red Karma RGBC resale price is USD 5100/- on www.timeshareresortsindia.in)
As points are in alternate years, so how can we get 7 days/year free accommodation around the globe at Karma properties ?
Also I saw same 165 points in white and blue category timeshare rights with higher room size SILVER T2 WHITE & PLATINUM T2 BLUE etc, so confused how can mine will be RED T1 category, as same also not clearly mentioned in the contract..
Can we sell to anyone this membership timeshare rights at any point of time i.e. after 1 year/5 years or even after 25 years?
My Loan EMIs has not started yet, as I need to pay min. 25% of total cost before Fin. company starts EMI as per loan agreement executed dated June 2019, so should we continue or how..please guide..
Once my Membership activated from Dec 2019 (after payment of 4 EMIs by financing company), will I really able to avail promised benefits ? like. hot deals/ odyssey exchanges/ bonus weeks/ late breaks/Cruise [protected]@ disc. prices/ 2 free holiday weeks @100U$/week, 1 @India & [protected]@Vietnam or Thailand
Will we be able to get all seasons (including x'mas/new years/Diwali etc.) karma resort booking confirmations throughout the year, as promised or always no vacancy replies ?
One of my friend just informed, he has purchased 30 year timeshare membership 2 years back from Country club India @ USD 3700 & AMC USD 80 p.a./1 week per year holiday !! (I felt cheated..)
Looking forward to all suggestions/feedback to make a wise and informed FINAL DECISION on this deal.
Regards,
Greetings!
We signed up few months before for the 30 year membership PLATINUM T1 RED (all seasons/4 adult+2kid stay, 1BHK) 165 points alternate year @ USD 7500 (25% to be paid in Cash (1500 U$ already paid) and bal. 75% in 60 EMIs @ 140U$ and AMC USD 250 p.a. (presently, which will go up as per inflation..) (obviously very impulsively and no time to do online research on spot @ Hathimahal Goa). Would be great if anyone can advise regarding how best to utilize the membership and about hidden charges (if any) that are not communicated in the presentation. Would be really grateful for the same!
Is above prices are reasonable and correct for Indian buyers or I was overcharged by Karma marketing team..( I found 1 B/R Red Karma RGBC resale price is USD 5100/- on www.timeshareresortsindia.in)
As points are in alternate years, so how can we get 7 days/year free accommodation around the globe at Karma properties ?
Also I saw same 165 points in white and blue category timeshare rights with higher room size SILVER T2 WHITE & PLATINUM T2 BLUE etc, so confused how can mine will be RED T1 category, as same also not clearly mentioned in the contract..
Can we sell to anyone this membership timeshare rights at any point of time i.e. after 1 year/5 years or even after 25 years?
My Loan EMIs has not started yet, as I need to pay min. 25% of total cost before Fin. company starts EMI as per loan agreement executed dated June 2019, so should we continue or how..please guide..
Once my Membership activated from Dec 2019 (after payment of 4 EMIs by financing company), will I really able to avail promised benefits ? like. hot deals/ odyssey exchanges/ bonus weeks/ late breaks/Cruise [protected]@ disc. prices/ 2 free holiday weeks @100U$/week, 1 @India & [protected]@Vietnam or Thailand
Will we be able to get all seasons (including x'mas/new years/Diwali etc.) karma resort booking confirmations throughout the year, as promised or always no vacancy replies ?
One of my friend just informed, he has purchased 30 year timeshare membership 2 years back from Country club India @ USD 3700 & AMC USD 80 p.a./1 week per year holiday !! (I felt cheated..)
Looking forward to all suggestions/feedback to make a wise and informed FINAL DECISION on this deal.
Regards,
guestexperience's reply, Jul 3, 2019
Dear Member,
Greetings from Karma Odyssey Team!
We will be happy to assist you with all your queries pertaining to your membership. Kindly forward your membership details to us on [email protected]
To bring transparency in sales, we have a procedure wherein New buyers see a Liaison Officer offer in a cabin who goes through all the agreement clauses and terms and conditions of the sale. No Sales person is allowed unless called for clarification. No sales agreement can go through till the Liaison Officer signs the agreement and give his report. However, if you need any clarifications we shall be more than happy to assist you.
Look forward to your response at your earliest convenience.
Namrata Tripathi
Bussiness Unit Team
Greetings from Karma Odyssey Team!
We will be happy to assist you with all your queries pertaining to your membership. Kindly forward your membership details to us on [email protected]
To bring transparency in sales, we have a procedure wherein New buyers see a Liaison Officer offer in a cabin who goes through all the agreement clauses and terms and conditions of the sale. No Sales person is allowed unless called for clarification. No sales agreement can go through till the Liaison Officer signs the agreement and give his report. However, if you need any clarifications we shall be more than happy to assist you.
Look forward to your response at your earliest convenience.
Namrata Tripathi
Bussiness Unit Team
This has happened with me too.
We had got an email for cheap hotel packages and many good packages for Karma Royal resorts in Goa. We had happily booked the package as it was very cheap.
When we reached the resort in Goa, during the second last day of our stay, we were called by one of their so called 'agents' who took us to some other resort of theirs and provided us with free transport and food. When we reached there, the agent did not allow us to leave and wasted 5-6 hours of our time. He was not letting us leave until we took the membership. So we had to pay Rs. 40000 and take their membership. They also made us sign a contract. The next day, we understood our mistake and cancelled our membership legally and the group did not refund our 40000. They say we have to stay in their hotels for some days to use that amount. So happy we did not waste a lot of money for this scam company.
Guys, Karma Royal group are scamsters. Beware and take action!
Your recent comments on this site has been brought to our notice and while we thank you for taking the time to comment on your recent experience with us; we are trying to trace details of when you had actually visited and stayed in one of our resorts.
We hope that you appreciate online forums such as this when used properly can be effective, in this case we would like to personally speak with you as without your contact details we are unable to assist you with your concerns as stated in your comments.
Please do contact me on [email protected] letting me know of a convenient time to contact you and speak with you directly. Your early response will be highly appreciated.
Thank you,
Mrs. Turanz Grace
Online Reputation Management Team