[Resolved]  Karvy — Non issue of refund order for Reliance Power IPO

Dear Madam/Sir


I wish to bring to your kind notice the pathetic and disgusting service that i have recieved from Karvy. I had subscribed to the Reliance Power IPO and submitted my duely filled in application(Application number : 85136333, Reference number : 2524491). I was also alloted the default number of shares but thanks to Karvy, I have not recieved back my refund of Rs 18565 till now. I should have got this amount way back in march.
They some how got my bank account number wrong in the refund order and so it was rightly returned by the bank. I went to the Karvy office and submitted the wrong order with my correct details. They sent me another new refund order but with the same mistake in the account number made again. I again went to their office and requested for another duplicate order along with my correct bank account number. Since then i have not recieved any pay order from their side. I tried calling the Karvy Hyderbad but to no avail. I have mailed them umpteen times and the only response that i get from their side is that it will be issued in a span of 2-3 days but those days never come.

Through your medium i would like to bring forth the kind of service being offered by Karvy. I am sure that i am not the only one who has been harrased in this fashion. I had spent a lot of time and energy in following them and have absolutely no faith in Karvy and Reliance now.

For your reference I am attaching various communications that have happened over mail.

I very sincerely and earnestly request you to please take this matter to the public and make them aware of the attrocities being done on the small retail investors.

I also request you to get the concerned people from Karvy on board in your program and discuss the issue to find out ways so that this kind problems are not faced by the investors.



Thanks and Regards

Ankur Bajpai
Ph No- [protected]
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Aug 26, 2017
Complaint marked as Resolved 
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Jul 26, 2017
Karvy Customer Care's response
Dear Investor,

This is an old issue which had been addressed. In case you still have an issue that is not been addressed, please send an email to kcpl.[protected]@karvy.com so that we can resolve your issue to your satisfaction.

Regards,
Team Karvy
Complaint comments 

Comments

Reliance Power IPO — REFUND ORDER RETURNED FROM MY ADDRESS

Dear Sirs/Madam,

Good Day.



I applied for 225nos. of equity shares In yr "RPOWER IPO" vide application no.:42616336 dated 17th Jan'08 vide cheque no.:394305 of Rajasthan Bank, Pratp Nagar, Sanganer, Jaipur for Rs25875/=.

Company alloted 17nos of shares in my d'mat a/c for Rs 7310/-, but balance ammount of Rs17565/- has not been rec'd till today.

I knidly request u that transfer the refundable ammount through ECS in my bank a/c as mentioned below:



Name:Ram Karan Panchal

Bank's Name: Rajasthan Bank

Branch:Pratap Nagar, Sanganer, Jaipur.

A/C No.:[protected]

PAN No.:AFRPP7354L

D'Mat a/c No.:20232122



Thanks

Brgds

Reliance Power IPO — Non-receipt of Call Notice for depositing balance amount of 15 Nos. shares allotted to me.

I have applied for 30 Nos Shares of Reliance Power IPO vide Application No. 5552941 and deposited a sum of Rs.3450/- vide Cheque No.769420 dated 16.01.08 at Anand Rathi Securities Ltd., Civil Lines, Kanpur. While checking at Karvy Site created for Reliance Power IPO I found that 15 Shares have been allotted to me. But my demat details are wrongly fed, including my name, instead of my correct name JOHN K GEORGE they fed my name wrongly as John Kumar Gorge. I have been sending e-mail messages from 21st February and also letters. So far I have sent 18 reminders. Till now they have neither credited the shares in my demat account nor the call notice for depositing the balance payment due. I have also sent a detailed letter to M/s. Karvy Computershares Pvt. Ltd., by courier on 15th March and received the same by their Mr. KV Rao on 17th March 08 at 11.20 A.M.

Karvy — Non Refund of Reliance Power IPO

Hi,

I had applied for 225 units of Reliance IPO but I have not received my refund.

I have sent lot of mails to Karvy and tried calling them more then 100 times to their HYD contect number, but there is no response at all.

On their website, they claim that they have already paid the amount but I have not received any thing till date.

Please let me know what should I do now...

Reliance Power IPO — Application No. 5552941 - Non-receipt of Shares/Refund Order/Call Notice for Due Amount

Please go through the exchange of mail communication between me and Karvy Computer Shares Pvt. Ltd. Now Karvy is asking me to send a Demand Draft in excess of Rs.1250/-, i.e. I have already deposited Rs.3450/ alongwith the application and for 15 shares allotted to me I have to pay only Rs.3000/- @ Rs.430/- per share according to the rate declared by Reliance Power Ltd., but they are asking me to send Rs.4250/- ( Total Rs.7700/- for 15 Nos. share = cost of per share is Rs.513.33. ). Kindly help me to solve this problem and credit of the shares to my demat account.

Regards,

John K George
111/28, Ashok Nagar
Kanpur - 208012

----- Original Message -----

From: "John K George"
To: reliancepower.[protected]@karvy.com
Cc: reliancepower.[protected]@relianceada.com
Subject: RE: Status of my Application No.5552941
Date: Sat, 29 Mar 2008 00:34:00 -0500


Attention: Mr. J. Sivakumar

I am surprised to receive your reply after sending various letters, fax messages and e-mails from 21st February 08 followed by 15 reminders and before that I was updating my demat details through your website.

1. Now you are informing me that you had forwarded the call notice for Due amount. When your staff has fed my demat details including name wrongly, to which address you had sent the Call notice. I have never received any call notice from your side for the due amount. You are finding excuses to escape from your mistake. It is totally wrong and purnishment to an investor for the mistake committed by your staff.

2. Now you are informing me that I have to pay the balance amount of Rs.4250/-. How this amount has arrived at? I have already deposited Rs..3450/-. This means the total cost for 15 shares would be Rs.7700/- and the cost per share is Rs.513.33. The issue price for per share was Rs.430/- and please let me know the reason why you are charging Rs.83.33 extra per share from me for the mistake at your end.

3. When there is no call notice or any other documents how can I deposit the balance due amount.

In view of the above I request you to please send me the following :

1. Call Notice for the balance amount to be deposited, i.e. Rs.3000/- ( Please do not penalise me for your mistake, as you can see that I have sent various e-mails and 15 reminders to your office). I even do not know the folio number and other details of the shares allotted to me.

I also request you not to prolong the matter further while sending incomplete and confusive reply. You may please check your reply dated 28th March, there is still mistake in mentioning the amount. I hope you will do the needful at the earliest.

Regards,

John K George




----- Original Message -----
From: reliancepower.[protected]@karvy.com
To: jk.[protected]@mail.com
Subject: RE: Status of my Application No..5552941
Date: Fri, 28 Mar 2008 16:06:30 +0530


Dear Investor,

Please note that the 15 shares have been allotted to investor and
the amount paid by you of 3450/- have been adjusted for the 15
shares of RPL we had forwarded the call notice to you for the
amount Due 300/-.

As the Due date has been over kindly pay the balance amount
(4250)along with interest of 12% per annum for the delayed period
should be sent by register post, or presented personally to karvy
Computershare Private Limited. The payment shall be made by way of
demand draft payable at Mumbai in favor of "RELIANCE
IPO-R-Allotment money account" and crossed "ACCOUNT PAYEE ONLY".



Karvy Computershare Private Limited

(Unit: Reliance Power-Public Issue)

Plot no.17 to24, Vittal Rao Nagar,

Madhapur, Hyderabad 500081.



Regards,

Customer Care

Karvy Computer share Pvt Ltd



________________________________

From: John K George [mailto:jk.[protected]@mail.com]
Sent: Thu 3/27/2008 9:45 AM
To: Reliance Power - IPO
Subject: Status of my Application No.5552941


Attention: Mr. J. Sivakumar



Dear Sirs,

I would like to bring to your notice that I have applied for 30
shares of Reliance Power IPO vide application No. 5552941 and
deposited a sum of Rs.3450/- vide cheque No.769420 dated 16.01.008
at Anand Rathi Securities Ltd., Civil Lines, Kanpur. While
checking at Karvy site created for Reliance Power IPO I found that
15 shares have been allotted to me. But the staff of Karvy has
wrongly fed my demat details and as such till now neither the
shares have been credited to my demat account nor I have received
any demand note for depositing the balance amount of the shares
allotted to me. I have sent various e-mails from 21st February 08
as per details given below (the last was reminder No.14) but Karvy
is prolonging the matter giving one or other execuses. I request
you to kindly look into the matter and arrange to either refund the
amount or credit the shares allotted to me. I hope you will do the
needful without further reminder.

Regards,

John K George
111/28 Ashok Nagar
Kanpur




----- Original Message -----

From: "John K George"
To: reliancepower.[protected]@karvy.com
Subject: RE: Status of my Application No.5552941
Date: Tue, 25 Mar 2008 23:16:20 -0500


Reminder No. 14

Dear Customer Care Executive,

You are creating confusion while sending such reply. Vide your
reply dated 14th March you have informed that the shares will be
credited to my demat account within 3/4 days. Again vide your
reply dated 21st March you have informed me that the refund order
is under the process of despatch. The fact is that neither the
shares have been credited to my demat account nor refund order has
been received. Can you please inform me the truth. I request you
not to send any confusive reply. Please inform me the truth.
Should I contact Reliance Power or SEBI in this regard.

Regards,

John K George




----- Original Message -----
From: reliancepower.[protected]@karvy.com
To: jk.[protected]@mail.com
Subject: RE: Status of my Application No...5552941
Date: Fri, 21 Mar 2008 04:40:22 +0530


Dear Investor,

In this regard, we would like to inform you that the refund order
is under the process of despatch.

Kindly bear with us till such time.

Regards,
Customer Care
Karvy Computershare Pvt Ltd

________________________________

From: John K George [mailto:jk.[protected]@mail.com]
Sent: Tue 3/18/2008 10:35 AM
To: Reliance Power - IPO
Subject: RE: Status of my Application No.5552941


REMINDER - XII

Dear Customer Care Executive,

Please confirm me the action taken by you regarding credit of the
shares into my account and despatch of demand note for depositing
the balance amount for the shares allotted to me. I do not expect
a streotype reply that the shares will be credited to your account
shortly/within 3 or 4 working days. If you are unable to do
anything, please let me know to whom I should contact for redressal
of my problem

Regards,

John K George




----- Original Message -----
From: "John K George"
To: reliancepower.[protected]@karvy.com
Subject: RE: Status of my Application No.5552941
Date: Sun, 16 Mar 2008 23:25:53 -0500


One week has already passed, neither the shares have been credited
into my account nor I have received Demand Note for deposting the
balance amount of 15 shares allotted to me. Please let me know the
meaning of 'shortly', as you have replied to me that the shares
will be credited into my account shortly.

Regards,

John K George



----- Original Message -----
From: reliancepower.[protected]@karvy.com
To: jk.[protected]@mail.com
Subject: RE: Status of my Application No..5552941
Date: Sun, 9 Mar 2008 03:00:22 +0530




Dear Investor,



Unit : RELIANCE POWER LIMITED



In this regard we have noted the contents of your mail on updation
of the client Id and DP Id.

The shares will be credited in to your account shortly.



Regards,

Customer Care

Karvy Computershare Pvt Ltd


________________________________

From: John K George [mailto:jk.[protected]@mail.com]
Sent: Sat 3/8/2008 2:15 PM
To: Reliance Power - IPO
Cc: RIS Customer Care
Subject: RE: Status of my Application No.5552941


Although I have sent you all the details, I am once again
submitting below my application & Demat details and also attaching
herewith a copy of Client Master List and Demat Profile Details
for your doing the needful.

Regards,

JOHN K GEORGE

1. APPLICATION FORM No. 5552941
2.. NAME: JOHN K GEORGE
3. Address: 111/28, ASHOK NAGAR, KANPUR - 208012
3. NO. OF SHARES APPLIED: 30
4. AMOUNT DEPOSITED: Rs.3450/-
5. Cheque No. 769420 of HDFC Bank Ltd., Kanpur
6. Email: jk.[protected]@mail.com

7. Tel.No. [protected]
8.. DPID: 301151
9. Client ID: 23473103

Karvy — Reliance IPO Refund

I had applied for 45 shares Reliance IPO Through ICICI Demat account. I did not receive any share and at the same time did not receive my refund.
The cheque they have sent to Pune Karvy branch where I can not collect. I request them to either deposit the cheque in ICICI branch or send it to my current address.
The application Number is 11074906.

I just wanted my money Rs 19350 back.

Regards
Please help

Reliance Power IPO — Refund from Karvy.

Hi,

I have applied for Reliance IPO like many other people, i did not receive the refund yet. I have been following up with karvy people for some time.finally on 8th of march i received a mail from karvy stating that my cheque was undelivered and asked for a new address which i provided on the same day.They sent me a thank you replying saying that i will receive the cheque with in 15 days of time as my new address is updated in the system.

I followed it up with them again on 18th of march asking for the status, they sent a mail asking me for the address again, i did that again and i got a thank you mail again stating that i will receive the refund in fifteen days as the address is updated in the system.

I have been following up with them since then and i did not get a single reply from march 19th. i have sent them couple of reminders too mentioning that there is no other option for me than going to a consumer forum if i dont get a status reply.

Worst of all the things is that i took the money for interest and bought the shares, i sank in a deep see. Request you to please help me.

My application number : Application No: 11193836


Thanks and Regards,
Diwakar Reddy
Hi,

I had applied for Reliance IPO, 16 share alloted to me but I have not received my refund amount till date 10 th april 2008

I have sent lot of mails to Karvy and tried calling them more then 100 times to their HYD contect number, but there is no response at all.

On their website, they claim that they have already paid the amount but I have not received any thing till date.10th april 2008

Please let me know what should I do now...
can i go to consumer court now

Karvy — Not Received my amount invested in RPower IPO

My Application No is 11765531, i have invested in Rpower 30 Shares on 15th Jan 2008, but i have not alloted the shares and i have not received my amount back till now. my DP is with Religare

Karvy — lostpancard

HI
mine pan card no ANLPM1585C has been lost, hence kindly arrange & dispatch to below given address.

Regards
Gyanesh Mishra
Bharti Axa General Ins. co.
Ratan Square
507, 5th flr
20, vidhansabha marg
Lucknow-226001
[protected]

Karvy — Documentation Process

Dear Readers,

I have bought Reliance Mutual Fund and the agent code and the service provider on behalf is Karvy, Ahmedabad.

As the entry load not removed from the MF. I complaint to Reliance Customer care and they requested me to send systematic Investment Plan - reregistration form, which i submitted in November. Still today the process by them is not done.

My SIP I planned was is for 12 month which they change to 120 month and submitted to Reliance just get more commissions.

I really fed up of doing followups and repeating the same story to everyone.

I request you if anyone can guide me so that i can directly deal with Reliance instated of Karvy.

Awaiting your valuable comments.

Mack

Karvy — Non refund of Reliance Power IPO

Dear Sir,
It is to inform that I have appiled through online trading from trading account of then UTI Securities Cust.ID. No. EB98S010 and made partial payment of Rs. 5400. I have not allotted with the shares but at The same time I have not received the amount paid for it till date. I addition UTI Securities changed to Standard Chartered Wealth managers. Is there any mathod to get my money back. Thanking You,

S Bhushan
Dear Sir,
It is to inform that I have appiled through Karvy Stock Broking Limited -Salem Branch for my Demant Account with Syndicate Share Certificate No.693576 and with KARVY CLIENT ID No.15516317

DO help as I have not received the amount paid for it till date. Is there any method to get my money back.

Thanking You,

Kavitha C

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