[Resolved] Kenstar Air Conditioner — Bad spare parts and service | |
I purchased a KenStar Airconditioner in 2007. Fitted in our guest room.(hardly used). Within first 6 months its motor (inner unit) got out of order. Upon complaint the service center at Kolkata replaced it with charge. But again it got out of order. and we are after the service center mechanic. Till date it remained out of service. Nobody bothers to even enquire about the complaint (that we made long back) from the service center. Can anyone please tell me where to get this issue addressed ? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
I purchased one 1.5 tonne kensatar ac three years back. last week its compressor went out of order as its tripped and stopped functioning. local dealer says it has only one year warrant. could you pls suggest
reg p v nair
reg p v nair
Dear ejerlajagan,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
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this is saumya kanta biswal, i would like to inform you that, i had purchase kenstar air conditioner from previous year, now that a.c is not taken load, and you people have not given me proper service, one year only one service, so please call to me, and give me one service immediately, also contact me immediate for immediate services, basically i had purchased from faridabad (next show room) haryana .
let me know the date and time when u people have came for immediate services.
Please look for following adress. and come immediate.
SAUMYA KANTA BISWAL,
HOUSE NO 185
SEC-09 FARIDABAD 121006
MOB:- [protected]