[Resolved]  Kenstar Air Cooler — no service

Dear Sir,
I have purchased a Kenstar air cooler slim line model SD-0434 under sr. no.[protected] by Hari Om Electricals new railway road Gurgaon on dated[protected] under bill no 819 dt.[protected]. I have booked my complaint at customer care vide complaint no.GUR-[protected] on dt.[protected] at 9 a.m. But nobody has visit to check and solve the problem. There is a heavy electricity current in whole body of the cooler. It is really very dangerous and needs to repair very soon.
kindly look into the matter and solve the problem and oblige.
Sanjeev Kumar
H.No. 99, Street NO. 3, Block-A, Sheetla Colony, Gurgaon
Ph.[protected], [protected]

Kenstar Air Cooler — No Response from Customer Care in 15 Days

Dear All,



I would like to bring in your kind notice about your pathetic customer support.



I made worst decision of my life by purchasing Kenstar - Air Coller with one year warranty. For small issue I have made complaint on 11- July vide com-no-DEL[protected] after sleep of 4 day somebody from your side wake-up and visited on 16-July and said he will visit again with solution.



But date no solution or information from your side as a foll customer I need to called up your customer care center -but no response from them. They have provided me number of service center:-[protected] again wrong number.



I don't know what to do in this hot summer with this pathetic product where I have invested my hard earned money.



I am writing this mail to all of you so that somebody my wake -up and help me out.



regards

sudhir