Kenstar — warranty

 
5 Reviews
India
 Lancy Felix
I bought a kenstar washing machine on 3-06-06. Warranty period is for 24 months. After 14 months i got a problem with the water connector... I called the no [protected] which was given by the technician... What they told was " they wont do any warranty" and gave me another no [protected]... i called the second no.... "they too told the same and gave a number ...." ""Surprise""-- it was the same first no ([protected]).... "
Are they playing hide-and-seek...? what about the Warranty ... My washing machine....?
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Yes ..True!!!! I am also facing similar problem. I got a problem in august first week. Till now nobody atteneded the call. I stay in Manipal (near Udupi, Karnataka). I called the service engineer many times. Once he came and opend it. Now the drum is outside...the motor in one plasic cover..the screws are in another....I called their service center (Hubli) they told within 3 days thay will contact me. But from there also no reply. They gave on Mobil no which always switched off( why they are using mobiles if they are keeping it switchedoff !!)I don't know what to do know....
I have by mistake bought a KENSTAR KARISHMA MULTI PROCESSOR, MODEL NO.MF-0204, SLNO.[protected] ON 6-4-08 from Saravana Stores, Chennai (Bill No.517776)

Right from the first day, it produces heavy noise. We have made many complaints by phone calls/e-mails and your Engineers on their 3rd visit, finally informed us to bring the product to your Tambaram works for replacing the Bearings.

As a genuine company, you should have replaced the product itself with a new one, instead of changing all the parts within 3-4 months.

I have no other alternative, but to file a case in a CONSUMER COURT, if you are not taking any action

With regret
i have a kenstar mixer grinder & rt now i am not using it due to problems in grinder .hence we are looking for authorised sales & service showroom in bangalore.please provide me the details regarding the service centres in bangalore.lookin forward for the same

kenstar multi processer — 4 times motor burned in warranty period

sir,
I brought multiprocesser on nov. 08. In 2 months, motor is burn out. I take it to show room, they repairs. But same problem occures 3 times in 12 months. Now my processer is not in working from last 3 months. Can you solve this problem.

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    Kenstar - warranty