[Resolved]  Kenstar Microwave Oven — legal action against the company

i am residing at kanpur.i have buy a kenstar microwave in2005 but i don"t know how to access it as the saler did not send a demo person for help.so i want to know that"how will i be able to operate it?"tell me and please hyelp me out.

i am from rourkela
our oven not working
contacted service station
repaied but setting bill and showing replaced old spare not agreed upon
why the old damaged part is not given back not a friendly service policy
coould you please look into the matter
dr satpathy

i completely agree with whatever has been written about the company.imagine being told that the PCB of their best model is not available, for replacement.My M/w is lying at the service centre for the past 2 months and all sorts of excuses have been given by the company peopleThey say the model is obsolete so the spares are not available, therby telling that this company expects its consumer to buy a micro(costing Rs17000/-) that is going to add to electronic junk if it goes out of order since the spares won't be available after 5 years of purchase.does this mean that i should just buy a new microwave(some other better company) and be guilty of adding to the junk on earth..HEY, why don't we complainants get together and raise the issue with the environmentalists...and help them in banning Kenstar(for their callousness towards our fragile environment) not just in India, but the whole world over...by the way, my kitchen also is'nt big enough to store it as an art peice for the sake of posterity.Maybe i should leave it there at the service centre so that someone else may be able to use some spares from my junked micowave.GOOD LUCK, KENSTAR consumers, may your appliances never go out of order, 'coz if they do u will be guilty of adding to the junk, since the company won't do anything about it

Kenstar microwave ovens are fabricated pieces of junk from china. I bought a kenstar microwave oven from great eastern trading company, Sinthee, Kolkata on[protected]. there was inadequate heating from the very beginning and it finally broke down in September 2010. On information to customer care a technician came to assess the problem and said that magnetron and motherboard are at fault. he came down on another day after few days to take away the faulty parts leaving apart the box. My warranty expires on[protected] and still no information about the availability of spares and repair of microwave oven. Our country's laws cannot nail down such unscrupulous companies making such poor quality products. We can save ourselves from being cheated by spreading the awareness of consumer rights throughout India. Lets start form now.