[Resolved] Kenstar Microwave Oven — Not working | |||
I am having a Microwave oven in non working condition since 10 days. I have registered for service with local service provider, GK Electronics, Vadapalani, chennai -26 Ph[protected] , authorised by Kenstar on 20-04-11 . Despite my reminder on two occasions, no service personnel turned up till this moment and the defect still remain not fixed.I find that similar complaints posted in this site on poor service after sale service by kenstar and now I also remain as one such person in the receiving end. Will the Kenstar organisation look into this and arrange to send service personnel without further delay? SRINIVASAN.V- 1-B Sai Sukrta Apts, Anna nagar 3rd main Road, Velacheri <Chennai-42 PH[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 21 Comments | |||
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Kenstar — microwave not working very poor service
I have purchased a kenstar microwave in Nov 2010 and after 7 months it stopped working. I called the customer care as it was in warranty period, The technician came after 1 week and told some part needs to be changed. Now, its almost 55 days after registering the complain, there is no response nor any updates from Kenstar.Complaint reference number:
HYD[protected],
HYD[protected],
HYD[protected],
HYD[protected]
Very bad and poor service. No one takes the responsibility and the customer care team also repeats the same words every time. Never expected such a pathetic service from Kenstar.
Regards
Kamal