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Kenstar

[Resolved]  Kenstar Water Purifier — not working

Dear Sir,
I have purchased a water purifier from one of your dealer SOUND OF MUSIC,Sakchi Jamshedpur,Jharkhand on 2nd of November 2009 and from that day to till today 13th of November 2009 I could not drink a drop of water from your purifier at it does not filter ie water does not passess through the candle inside your filter. I have complained about this to your call center, to the shop keeper, to your service provider that means I have tried all means of options available.
At last I am writing you this mail in an expection that some thing will be taken care of this. This is my last approach and if i wont get any satifactory action from your side too then I am going to the consumer court regarding this.

I hope I wont need to do this and expect that you will take care of your consumer.

Thanking You

Dhiraj Gupta

[protected]

Sakchi Jamshedpur Jharkhand.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I had purchased Kenstar water purifier model WP 1107 in the year 2004. For last about 3 months, it is not working. Although red indicator light is displayed on the machine, water is not reaching to the machine.
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I want to inform you that I have purchased Kenstar water purifier of your deeler (Delux Electronics, Tirunelveli - Bill No 4258 dt 19.12.2007) on 19.12.07. It is not working since November 2009. I have handed over to my water purifier coplete set in your authorised service centre (Omega Electronics, Tirunelveli - Complaint No 198 dt 18.11.2009). But your service centre and your deeler are not responding at all. I am not using my water purifier since Nov 2009 and it is wastage for me. I am very disappointed and frustrated with your product and services. I will neither purchased any product of your company nor recommend any body. I hope you will look in to the matter and resolved this issue as soon as possible. Regards E.EDWARD JEYABALAN, 99 Kamafaj Nagar, Ittamozhi Road, Sattankulam. Tamil Nadu. PIN 628704 - Mobile: [protected] - Email : [protected]@yahoo.com
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