Kingfisher — Ticket Cancellation

Address:Bangalore, Karnataka

We are unable to cancel couple of Kingfisher flight tickets. The reason for cancellation is the flight has been re-scheduled by more than 8 hrs. And there was NO intimation that was provided to us. It has been a week since we have been trying to contact their call centre, office. There is no response from the call centres. I guess there isn't anyone at the office to pick the calls. And their office on Cunningham road is shut.

When one visits the KF website from where tickets could be booked, it says contact the customer care for ticket cancellation. And again there is no one answering your calls at these centres. We have highlighted our grievance through their web portal but I'm not banking on receiving a response.

I am now confused now as to how to proceed further. Please advice.

Prathyush
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Dear Sir, I called customer care at 0700 am to cancel the ticket to My travel agent at make my trip wher i was informed that i need to contact Airlines. I called up customer care Kingfisher to cancel the ticket and to inform that i am not traveling. However, My call was on hold for more than 30 minutes and call was disconnected. I asked about the cancelation charges where were not informed and call was simply disconnected by Agent Name ( Mahima). I found all agents were sleeping and they were not in mood to work. I need full refund as this was harassment.

Travel Date: Tue, 22 Mar 2011
Airline PNR: KZEWSR
E-Ticket Number: [protected]

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