[Resolved]  Kingfisher — Rescheduling of flight

Sir,
I booked 1 return ticket for Dubai on 31st 2011 march from Akbar Travels Delhi.As per schedule I was supposed to travel on 8th April 2011 to Dubai & on 5th May 2011 back to Delhi.When I booked the ticket I specifically inquired from the agent about the rescheduling of the flight.The agent informed me that I can do One rescheduling from each side which will be free & can be done at Dubai also.Due to some reasons I travelled on 12th of April 2011 From Delhi to Dubai after rescheduling done at Akbar travels to which I was charged Re 100/ on the pre text of service charges to which the are no issues.From dubai I was supposed to fly on 5th May 2011 but I wanted to prepone it on 27th April as my work was finished here & I do not want to stay at Dubai unnecessarily.When I contacted to the Kingfisher Airlines for rescheduling of my flight i was flatly refused on the excuse that since I have bought the ticket from the agent 7 we can not do anything
and only the agent can doit.How I am supposed to get my rescheduling from Delhi when I am sitting at Dubai.The man to whom I spoke at kingfisher is one Mr Akhil
who refused to help in anyway.Is it possible that nothing could be done at kingfisher office if the flight is booked through an agent.If this is the case then kingfisher should not appoint any agent and carry on the ticketing business themselve.Hope some senior official will look into this matter and train your employee to be little bit more helpful humane.As or as I am concerned this is my first & certainly the last travel by kingfisher after this experience.I may be contacted on [protected]@yahoo.co.in.
Thanks & regards
Mohd. Saleem