[Resolved]  Kotak Car Finance — Harrasment

Address:Hyderabad, Andhra Pradesh

I applied for a loan for a Honda City Car VAT in May 2010 and got approved for 85% of the amount. So I went and paid the advance of 50,000 and booked the car.I am working in a company in Hyderabad, I had to go to US on some assignment.Thats when the loan agents started giving us lots of problems. They told me if I leave India then they cannot disburse the loan. Even after repeatedly pleading with them that this is part of my job responsibilities that I travel different countries, they started harrassing us. I also informed them that my base is in hyderabad and that I will be paid in indian currency only. I even asked them to inquire with my employers. After 3 months of going thru the stress of applying for the loan, they have been treating us like beggers.Subsequently they harrased me and my family so much that we had a file a complaint at Mumbai office. When they came to know of the complaint , they became threatening. I would like to file a law suit against them. I would be grateful if anyone , gives me advice on this.

Thanking you

PN
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Aug 13, 2020
Complaint marked as Resolved 
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Horrible car finance company.. harrass people for asking statement of account.. not only are there non responsive people, who keep attending personal phone calls while people stand in 1 - 2 hour queues, they also chard Rs 550/- for a statement of account.. & that is also recieved without sign & seal..

Rs 550/- for a print out is day time robbery...

Please do not use this car finance company..
Have experienced the same with KMPL. They asked me to come to the branch and pay 1100/- for a statement of account!!! Other banks give this for free. I requested them to email it - they refused - this is unbelievable.

My account is closed now but they did not update the CIBIL records, so I was having a lot of trouble. When I requested for a duplicate NOC, they asked me to pay some 1000 bucks, visit a branch (they have only 1 branch in NCR which is about 50km from my house) and sign an indemnity after printing it on stamp paper to get an NOC. I am shocked, other banks give you NOCs without any trouble or charges. I have had a totally disgusting experience. Stay away from them

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