[Resolved]  Kotak Gold Fund — not refunding

Address:Chennai, Tamil Nadu

Dear sir

I have deposited in Kotak gold fund ETF in may'2011 while i was residing in chennai,But due to job relocation i came to hosur.I have to close my account with the Indian Bank(Ambattur branch).When i approached the Kotak office for refund of my mutual fund amount,i was told that i have to send the statement of my closed SB account since i have issued cheque to Kotak mutual fund from that account.So i have send them the copy of my SB Passbook.Then they told that i have to fill in the KYC modification form to update the details as per the central govt notification.So i have taken the KYC form and filled in all details and got attestation for the new ICICI bank account from the Manager,ICICI bank(Hosur branch) tamilnadu,as requested in the form,along with it i have also attached my latest LPG domestic gas bill for address proof duly attested by a public notary for authentication t still i am not able to get refund from them since nov' 2012 This process is going on. Kindly advise me to proceed further

Regards
Arun kumar.R
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Sir,

This has reference to your above referred complaint regarding your investment in Kotak Gold ETF scheme. We would request you to kindly mail us your folio number and other investment details on [protected]@kotak.com to investigate the complaint & revert on the same.

Thanking You.

Warm Regards,
Investor Services Team @ Kotak Mutual

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