[Resolved] Kotak Mahindra Bank — Zero Balance Account | |
Kotak people has confirmed me on Email stating that no Zero balance can be maintened in my account, But sadly a charge of Rs.825.00 has been debited for "Non Maintenence Charges". And I have been chasing for a week through mails & telephone calls "[protected]" with poor and bad response from the bank people. And till now this has not been reversed. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
I believe Kotak is the WORST BANK i have ever transacted with. They charged me Rs. 840 for non maintenance of minimum balance. Orignally they promised me that the min. bal. is Rs. 5000 coz i have trading and demat accounts with the Kotak. However, after sometime i see this hefty charge, once i called up they said that min. bal. requirement has increased from 5k to 10k. When I asked that why i wasn't informed of the increase in the min. bal. requirement, they replied that we usually send the letter but it might have not reached you coz of postal deptt. mistake or whatever. Then I requested them that you should reverse the charge coz i wasn't informed of increase of min. bal. amount. They said that you can keep a min. bal. of 10k for next 6 months and then "we can talk to the Manager for waiving off the charges". I said WTF, am I going to remember your Rs. 850 charges for next 6 months.. WTF... Hell... I just sold all my Stocks and Futures and Options from Kotak Securities rightaway on the same day... and I have downloaded the Bank Account closure forms.. Now I am going to close all my Kotak Accounts and never ever transact with them... There are hell lot of banks in India and thousands of Brokerage houses...
Reply
29%
Complaints
4806
Pending
0
Resolved
1326
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051