[Resolved]  Kotak Mahindra Bank — Credit card

I had ordered only one sarre from my credit card of rupees 239 and I received bill of rupees 1638 /-

I called frequently to customer care service for details but didn't received any information from them and secondly they were asking me multiples of questions and I really fade up and frustrate with this kotak bank service which is giving WORST customer service.

In my bill, rupees 1399 has added without any info or email, which has written CPP ASSISTANCE SERVICE GURGAO.

Please help me to get my money back ruppes 1399.

Dear sir,
Sub : Credit card No [protected]
This is to bring to your notice that I, Bhupender Singh Sandhu was holding above mentioned card.
Due date for payment 7th of every month. On 12th June 09 received the statement of May 09,stating due date of payment 7th June 09.The statement was delivered
by the smart fellow of IT Express, courier service, who converted the delivery date of 12th June in to 02 June, if you want to verify the matter, please tell the courier service person to bring the paper of delivery on which he took the signature of my son (who is 12yr old) you will get the over writing done on the paper, I personally visited the courier service office and and I have seen with my own eyes the manipulation done by the courier service.When I requested the IT Express CS. Manager can I take the xerox of the sheet on which you people have taken the signature of my son and the date of delivery, so that I can show the activity of these people to the Bank
they did not allowed me to do so.
Later on I explained the whole story to the telly caller over the phone, than he told me the sir your due date is over, know you have to pay the penalty and interest, than I requested him that this is not my fault, see I have received statement after the due date, so if you can wave off charges, then he told me your total outstanding is Rs.37,068(I paid Rs. 37,100) and the telly caller told me that, you pay the whole amount we will certainly look in to the matter, if this is the incident is true we will definitely wave off your interest and penalty.
I have spoke to 5 to 6 telly caller and everybody gave me assurance that we will look in to the detail and we will work out, but no one has done anything about this every body is giving falls assurance, and giving me the bill with lots of fine, penalty,interest which has gone up from Rs. 1000 (Aprox,) to 5000.
Lastly I visited personally in KOTAK Mahindra Bank at Apeejay House at Park st. Kolkatta, on 23rd Dec. 09. I met Mr. Rakesh Agarwal ((Asst.Manager - Collection) he told me that he will look in to the matter and he will give me call after enquiring the paper from IT Express Courier Service.But till date no response from any body.
Without investigating in to the matter, every time they are disturbing me to pay your due amount, I have paid what ever I have purchased on my credit card. I am not going to pay penalty amount for which I am not responsible. I find the Kotak bank is cheater intentionally they are sending statement late to earn fine,penalty and interest from the customer. Shame on you people, you will never grow if you do this kind of cheating business.
Thanks
Bhupender Singh Sandhu

Dear Sir/Madam,

As I have already paid an amount of Rs.3245/- in favour of Kodak cards against payment of my credit card for the m/o July-10, even the same amount is also debited in my account of ICICI Bank.
For your reference I have attached the screen shot of my bank account statement.
But still you have debited the same amount on me from last two months with interest amount,
So here I am requesting you to kindly look into the matter otherwise we will force to walk out from your services.
I hope you will take a proper & immediate action from your side in this regards.



Thanks & Regards,

Manmeet Singh Sodhi

Kotak Mahindra Bank — there have office of Account till date not credit

See we need our money back of 85000/-and64000/-andsub regiter oficce changes of28000/+ back immdendly
are case a file of cheatting to kotak mahindar bank

Dear customer,

We are part of the customer care team at Kotak and assure you that we would be happy to assist you with your concerns. However, we would need a few more details to act upon your complaint. Please write to solutions.[protected]@kotak.com with your complaint details, your account and contact number. Our team will get in touch with you once we receive this information.

Regards, Kotak Support Team

This is my 3rd time i am registering here more the one month but kotak bank has not solved my problem there are asking money for which i has not used only are else there will put it in CIBIL my details is there any lawyer in Bangalore to file a caste against kotak bank i am attaching the statement copy's

Dear Sandesh,
We apologize for the inconvenience caused. We trust our officials have already intimated you about the time required for the resolution for the dispute for the transaction referred by you.
Assuring you of our best services at all times.

Thanks and Regards,
Kotak Support Team.

Dear Mr. Sandesh,

We understand your dis-satisfaction with the unsuccessful credit card transaction. We would like to inform you that as per ur dispute form recvd, we have registered a dispute request to the concerned team. Also, the status of the same can be confirmed post 45 working days as per VISA guidelines. However, in the interim we have posted a temporary credit of the disputed amount towards the said transaction to your credit card account.

Thanks and Regards,
Kotak Support Team.

in ur form u have given that customer should wait for 30 days not 45 days

Dear Mr. Sandesh,

Apologies for the inconvenience caused due to the unsuccessful credit card transaction. We would like to inform you that our Credit card officials will contact you at the earliest in order to address all your concerns to your satisfaction.

Thanks and Regards,
Kotak Support Team.

Respected sir
i have kotak mahindra card my card number is [protected] i have not used 15000/- on 14/10/2012 i have complaint the bank filled up the form and there said it will be solved in 45 day till know it is not resolved and there have charged me 2000/- for late payment and other things is there any lawyer here who can help to file a case against kotak bank

Dear Mr. Sandesh,

Apologies for the inconvenience caused to you due to the unsuccessful credit card transaction. We wish to state that we have raised your concern to the respective team and assure you that our Credit card officials will contact you at the earliest in order to address all your concerns to your satisfaction.

Thanks and Regards,
Kotak Support Team.

Dear Ms. Ramalakshmi,

We wish to state that our Credit Card official tried calling you on your registered Mobile # several times; however, we were unable to establish any contact since the call was unanswered. Hence, we request you to kindly provide an alternate contact # and a convenient timing enabling us to contact you at the earliest and address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Support Team.

sir, iam ramesh igot pin number past 20days, still i did"t receive cridit card, i feel ur service is very poor.pl cancel my criditcard immidiatly. iam not intrested in kotakcard.my mobile no; [protected]


thanking you

Worst service ever I faced in a banking sector I have faced. My CRN is 32853058 and contact no. [protected].

Following for a replacement of a credit card for past 4months.

Even wrote a email to the solution email id now and checking my luck!!