[Resolved] Kotak Mahindra Bank Credit Card — WEB PAY CHARGES | |||
I paid total dues (Little extra to round off)before due date to KOTAK BANK towards usage of credit card . I was shocked to receive demand for Rs. 10.61 towards WEB PAY charges. When contacted customer care , and after several e-mail I received reply that , As per internal policy guidelines KOTAK CREDIT CARDS will charge for web payments. Companies welcome request for e-statements, KOTAK wants me to use cheque (Which does not come for free to me.) , In todays world this is ridiculous . Now if I pay Rs. 10.61 my bank will charge Rs. 15 for cheque leaf , else KOTAK will ask for interest at 36% plus late payment charges. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir,
We understand your dis-satisfaction with the services rendered for your Credit Card with us. We would be glad to assist you, hence request you to kindly provide your concerns to solutions.[protected]@kotak.com along with your contact / Credit Card number enabling us to reach you at the earliest and address all your concerns to your satisfaction
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team.
We understand your dis-satisfaction with the services rendered for your Credit Card with us. We would be glad to assist you, hence request you to kindly provide your concerns to solutions.[protected]@kotak.com along with your contact / Credit Card number enabling us to reach you at the earliest and address all your concerns to your satisfaction
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Kotak Mahindra — Bank Charges
Some guy came to me two years back requesting for an account opening. He stated this will be a free account I just need to deposit 10K into it and he will also open a free demat account. All done account opend, I have then withdrawn the money when required leaving back Rs.600. The bank started deducting money . I dont stay in my home town and for the past 1 year I am in UK, whenever I get a mail, I call up this guys and say that I dont use this account why are you guys charging? They say that this will be closed but they havent done and the balance went from + Rs 600 to -Rs4000. What kind of theft is this?Please provide justice. Please ask the bank to provide my entire statement and you can see what my worries are. Why should I pay for the service that I am not using?
They not only stole my 600Rs but also askinh for more money every month.