[Resolved]  Kotak Mahindra Bank — Pin No. not received

Address:

Gurgaon, Haryana

Plz go thorugh the below mails, I am facing lot of problems from the beginning, when I visit sector-14, branch gurgaon and request for opening a saving account. its almost 15-20 days I havn;t received my pin no. yet, not any executive call me regarding. I wrote lot of mail but nobody help met out regarding this. I have't face this kind of problem from any bank till now. Kindly help me out.

Rajesh Kumar
[protected]


Dear Concern,

Kindly go through the forwarded mail. How many times your bank will be apologies for the same. Iam very unhappy with the services of your bank.

Regards
rajesh kumar
[protected]


----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 07/22/2011 10:06 AM -----
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/23/2011 08:37 AM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Query- Appl. No.[protected] Saving account application






Dear Mr. Rajesh Kumar,

Thank you for writing to us.

With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Shilpa Gupta
Customer Correspondence Team



From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Wednesday, June 22, 2011 1:27 PM
To: Service Bank //Kotak /Bank
Subject: Query- Appl. No.[protected] Saving account application


Dear Concern,

I have request for a saving account from your bank, in Sector-14, Gurgaon branch on[protected] , along with all necessary doucments(verified originals, a cheque of Rs. 10000), its almost 8 days, and I haven't received any verification call regarding this. I visit 2-3 times to the branch, but didn't received any sufficient reason regarding this. The staff told that there is a misshaping has done with the guy who is the responsible for the verification. is this a sufficient reason?? Iam really not satisfied with the services. Request you to kindly reject my application and refund my Cheque ASAP.





Thanks and Regards
Rajesh Kumar
[protected]This e-mail is intended for the exclusive use of the addressee and
others authorised to receive it. It may contain confidential or legally
privileged information. If you are not the intended recipient, you are
hereby notified that the use, disclosure, dissemination, distribution or
copying of this email and/or any of the attached files is strictly
prohibited.

If you have received this communication in error, please destroy
the e-mail and notify the sender immediately by a return email.

Bharti AXA Life Insurance Company Limited is not liable for any
improper and/or incomplete transmission of the information contained in
this communication or for any delay in its receipt or for any damage
caused by malicious alteration by any third party.

Bharti AXA Life Insurance Company Limited does not control the content
of the emails and as such does not verify the correctness, accuracy or
validity of the message. Any views or opinions presented are solely
those of the author and do not represent those of Bharti AXA Life
Insurance Company Limited, unless otherwise specifically stated. While
reasonable effort has been made to ensure this message is free of
viruses, opening and using this message is at the risk of the recipient.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.
----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 07/22/2011 10:06 AM -----
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/25/2011 07:55 AM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Ref. No.- 1-[protected]






Dear Mr. Rajesh Kumar,

At the outset please accept our sincere apologies for the inconvenience caused to you.

With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Shilpa Gupta
Customer Correspondence Team



From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Friday, June 24, 2011 4:10 PM
To: Service Bank //Kotak /Bank
Subject: Ref. No.- 1-[protected]


Dear Shilpa,

today, i visit the gurgaon branch and talk to the executive. The executive told that there is some misconfussion and my veriification is not clear and by monday it will be clear. but when on[protected], I have visit the branch your bank executive (mr. vikram singh) told me that my verification is clear and my customer relaionship no. will be send on my mobile no. thorugh sms. I dont't knwo what is happending and why the statement of your banks employees are diferent. My cheque of rs. 10000 has been clear on[protected]. (south indian bank, cheque no. 649545). Request you to kindly look into the matter as is almost 11 days. The big thing is that I havn't received any call from your bank regarding my complaints. This is the poor service ever I have face with the bank.


"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/23/2011 08:37 AM

To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Query- Appl. No.[protected] Saving account application









Dear Mr. Rajesh Kumar,

Thank you for writing to us.

With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Shilpa Gupta
Customer Correspondence Team





From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Wednesday, June 22, 2011 1:27 PM
To: Service Bank //Kotak /Bank
Subject: Query- Appl. No.[protected] Saving account application


Dear Concern,

I have request for a saving account from your bank, in Sector-14, Gurgaon branch on[protected] , along with all necessary doucments(verified originals, a cheque of Rs. 10000), its almost 8 days, and I haven't received any verification call regarding this. I visit 2-3 times to the branch, but didn't received any sufficient reason regarding this. The staff told that there is a misshaping has done with the guy who is the responsible for the verification. is this a sufficient reason?? Iam really not satisfied with the services. Request you to kindly reject my application and refund my Cheque ASAP.





Thanks and Regards
Rajesh Kumar
[protected]This e-mail is intended for the exclusive use of the addressee and
others authorised to receive it. It may contain confidential or legally
privileged information. If you are not the intended recipient, you are
hereby notified that the use, disclosure, dissemination, distribution or
copying of this email and/or any of the attached files is strictly
prohibited.

If you have received this communication in error, please destroy
the e-mail and notify the sender immediately by a return email.

Bharti AXA Life Insurance Company Limited is not liable for any
improper and/or incomplete transmission of the information contained in
this communication or for any delay in its receipt or for any damage
caused by malicious alteration by any third party.

Bharti AXA Life Insurance Company Limited does not control the content
of the emails and as such does not verify the correctness, accuracy or
validity of the message. Any views or opinions presented are solely
those of the author and do not represent those of Bharti AXA Life
Insurance Company Limited, unless otherwise specifically stated. While
reasonable effort has been made to ensure this message is free of
viruses, opening and using this message is at the risk of the recipient.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.
----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 07/22/2011 10:06 AM -----
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/26/2011 12:26 PM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Ref. No.- 1-[protected]






Dear Mr. Rajesh Kumar,

This has reference to your mail dated June 25, 2011.

At the outset please accept our sincere apologies for the inconvenience caused to you.

We wish to inform you that we are currently in the process of investigating the matter and the same will take some more time. Your patience in the matter is highly solicited.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Priya Meshram
Customer Correspondence Team


From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Saturday, June 25, 2011 4:21 PM
To: Service Bank //Kotak /Bank
Subject: RE: Ref. No.- 1-[protected]


Dear Shilpa,

havn't received any call from your bank. kindly do it on ugent basis otherwise kindly reject my application.


"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/25/2011 07:55 AM

To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Ref. No.- 1-[protected]









Dear Mr. Rajesh Kumar,

At the outset please accept our sincere apologies for the inconvenience caused to you.

With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Shilpa Gupta
Customer Correspondence Team





From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Friday, June 24, 2011 4:10 PM
To: Service Bank //Kotak /Bank
Subject: Ref. No.- 1-[protected]


Dear Shilpa,

today, i visit the gurgaon branch and talk to the executive. The executive told that there is some misconfussion and my veriification is not clear and by monday it will be clear. but when on[protected], I have visit the branch your bank executive (mr. vikram singh) told me that my verification is clear and my customer relaionship no. will be send on my mobile no. thorugh sms. I dont't knwo what is happending and why the statement of your banks employees are diferent. My cheque of rs. 10000 has been clear on[protected]. (south indian bank, cheque no. 649545). Request you to kindly look into the matter as is almost 11 days. The big thing is that I havn't received any call from your bank regarding my complaints. This is the poor service ever I have face with the bank.
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/23/2011 08:37 AM


To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Query- Appl. No.[protected] Saving account application












Dear Mr. Rajesh Kumar,

Thank you for writing to us.

With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Shilpa Gupta
Customer Correspondence Team







From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Wednesday, June 22, 2011 1:27 PM
To: Service Bank //Kotak /Bank
Subject: Query- Appl. No.[protected] Saving account application


Dear Concern,

I have request for a saving account from your bank, in Sector-14, Gurgaon branch on[protected] , along with all necessary doucments(verified originals, a cheque of Rs. 10000), its almost 8 days, and I haven't received any verification call regarding this. I visit 2-3 times to the branch, but didn't received any sufficient reason regarding this. The staff told that there is a misshaping has done with the guy who is the responsible for the verification. is this a sufficient reason?? Iam really not satisfied with the services. Request you to kindly reject my application and refund my Cheque ASAP.





Thanks and Regards
Rajesh Kumar
[protected]This e-mail is intended for the exclusive use of the addressee and
others authorised to receive it. It may contain confidential or legally
privileged information. If you are not the intended recipient, you are
hereby notified that the use, disclosure, dissemination, distribution or
copying of this email and/or any of the attached files is strictly
prohibited.

If you have received this communication in error, please destroy
the e-mail and notify the sender immediately by a return email.

Bharti AXA Life Insurance Company Limited is not liable for any
improper and/or incomplete transmission of the information contained in
this communication or for any delay in its receipt or for any damage
caused by malicious alteration by any third party.

Bharti AXA Life Insurance Company Limited does not control the content
of the emails and as such does not verify the correctness, accuracy or
validity of the message. Any views or opinions presented are solely
those of the author and do not represent those of Bharti AXA Life
Insurance Company Limited, unless otherwise specifically stated. While
reasonable effort has been made to ensure this message is free of
viruses, opening and using this message is at the risk of the recipient.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.
----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 07/22/2011 10:06 AM -----
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
07/19/2011 11:22 AM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Account no. [protected]






Dear Mr. Kumar,

We thank you for writing to us.

With reference to your query, we wish to inform you that you request for New Debit Card Pin has been forwarded to the concerned department for processing. Once the same is regenerated and dispatched you shall receive the same in 8 working days from the date of dispatched.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Siraj Sayed
Customer Correspondence Team


From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Monday, July 18, 2011 12:17 PM
To: Service Bank //Kotak /Bank
Subject: Account no. [protected]


Dear Concern,



I have my new account with your bank with A/c no. [protected]. I have recevied my bank kits along with debit card 15 days back. Still I havent received my card pin no. yet. Kindly do the needful on urgent basis.



Thanks and Regards

[protected]Rajesh Kumar
This e-mail is intended for the exclusive use of the addressee and
others authorised to receive it. It may contain confidential or legally
privileged information. If you are not the intended recipient, you are
hereby notified that the use, disclosure, dissemination, distribution or
copying of this email and/or any of the attached files is strictly
prohibited.

If you have received this communication in error, please destroy
the e-mail and notify the sender immediately by a return email.

Bharti AXA Life Insurance Company Limited is not liable for any
improper and/or incomplete transmission of the information contained in
this communication or for any delay in its receipt or for any damage
caused by malicious alteration by any third party.

Bharti AXA Life Insurance Company Limited does not control the content
of the emails and as such does not verify the correctness, accuracy or
validity of the message. Any views or opinions presented are solely
those of the author and do not represent those of Bharti AXA Life
Insurance Company Limited, unless otherwise specifically stated. While
reasonable effort has been made to ensure this message is free of
viruses, opening and using this message is at the risk of the recipient.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.
----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 07/22/2011 10:06 AM -----
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
07/21/2011 08:31 PM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Account no. [protected]






Dear Mr. Kumar,

At the outset please accept our apologies for the inconvenience caused to you.

We would like to inform you that we have raised the query to your home branch and have arranged for an officer to contact you and provide the requisite information.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Murtuza Suratwala
Customer Correspondence Team


From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Tuesday, July 19, 2011 11:31 AM
To: Service Bank //Kotak /Bank
Subject: RE: Account no. [protected]


Dear Syed,


request you to kindly let me as a customer what is my fault? why should I suffer always? Iam facing these kinds of problem with the beginig. I never face such kind of problems with any bank.

Regards
Rajesh


"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
07/19/2011 11:22 AM

To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Account no. [protected]









Dear Mr. Kumar,

We thank you for writing to us.

With reference to your query, we wish to inform you that you request for New Debit Card Pin has been forwarded to the concerned department for processing. Once the same is regenerated and dispatched you shall receive the same in 8 working days from the date of dispatched.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Siraj Sayed
Customer Correspondence Team




From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Monday, July 18, 2011 12:17 PM
To: Service Bank //Kotak /Bank
Subject: Account no. [protected]


Dear Concern,



I have my new account with your bank with A/c no. [protected]. I have recevied my bank kits along with debit card 15 days back. Still I havent received my card pin no. yet. Kindly do the needful on urgent basis.



Thanks and Regards

[protected]Rajesh Kumar
This e-mail is intended for the exclusive use of the addressee and
others authorised to receive it. It may contain confidential or legally
privileged information. If you are not the intended recipient, you are
hereby notified that the use, disclosure, dissemination, distribution or
copying of this email and/or any of the attached files is strictly
prohibited.

If you have received this communication in error, please destroy
the e-mail and notify the sender immediately by a return email.

Bharti AXA Life Insurance Company Limited is not liable for any
improper and/or incomplete transmission of the information contained in
this communication or for any delay in its receipt or for any damage
caused by malicious alteration by any third party.

Bharti AXA Life Insurance Company Limited does not control the content
of the emails and as such does not verify the correctness, accuracy or
validity of the message. Any views or opinions presented are solely
those of the author and do not represent those of Bharti AXA Life
Insurance Company Limited, unless otherwise specifically stated. While
reasonable effort has been made to ensure this message is free of
viruses, opening and using this message is at the risk of the recipient.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.