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Kotak Mahindra Bank — Unfair Banking Practice

To, Dated 22.07.2013
Kotak Mahindra Bank,
Head Office,
36-38A, Nariman Bhavan,
227 Nariman Point, Mumbai - 400021

Subject: Compliant regarding unfair baking practice and poor services.

I, Sukhwinder Singh, current account holder in your one of the bank branch, which is situated at East Patel Nagar, New Delhi – 110008. My Current A/c No. is [protected]. I want to draw your kind attention on this matter. I am practicing company secretary and advocate by professional and I am running my current account in East Patel Nagar Branch since November, 2012. On 6th July 2013 East Patel Nagar Branch Deducted Rs 1685.40 as an AQB Non Maintenance and on 21st July NEFT April – June 13 AQB Below 75 PC Rs 8.43. When I saw my Current Account Bank Statement I really shocked. When I open my account that time Bank Account sales executive of East Patel Nagar Branch said that “Sir Kotak Bank Provided Special ZERO Balance Account to Professional’s and all services are free for you as well as you are not required to maintain AQB. As per my knowledge Mr. Veneet opened by current account and Mr. Manikant Roy and Mr. Rohit Khanna Bank Manager also deal with same. Last week I meet Jitender Arya (Manager) and He said that sir at the time of opening you current account, bank officers forget to mention NMC waiver code that’s why Branch deduct such amount. It is not my mistake, so why should I bear these charges. It is Civil wrong and Malafide practice by East Patel Nagar Brach Employees. Please take strict action against Mr. Vennet and Mr. Manikant Roy and refund by deducted amount as soon as possible. If possible for you please mention NMC waiver code in my account because I want to maintain good relations with Kotak Mahindra Bank. I expect you to look after the matter and do as needful to resolve the matter within a week of receiving my compliant if you are unable to resolve my matter within a week then I had to go for civil relief in court and also file consumer grievance complaint against Kotak Mahindra Bank in Consumer Court.

Thank You
CS Sukhwinder Singh
A/c No. [protected]
210, IInd Floor, Vardhman Diamond Plaza,
D.B. Gupta Road, Paharganj, New Delhi –55
Mobile No. [protected], [protected]

CC: East Patel Nagar Branch (KMB)
CC: RBI, 6, Sansad Marg, New Delhi

Unfair Banking Practice
Complaint comments  7 Comments     Updated: Share0Tweet0


Kotak Mahindra — Poor services and not dependable!

dear sir & medam

i am veeresh devendrappa i am busnies man i want a credit card & business card,,p/z tell me sir.what id proff.&adders witch please.i am submit ? my .sell no.[protected],,[protected],my land line no.[protected], p/z contact sir / medam
M/s Mahindra finance company

Dear Sir
I purchased a maruthi 800 car bearin no TN 43 B 8475, through hire purchase through Mahendra finance Ooty brach office, and I was paying my monthly due. Due to some difficulties I was not able to pay the last 3 dues and the vehicle was seized by the staff of Mahindra finance office 3 weeks ago.
I went to the office and requested them to keep the vehicle for the time being till I would be able to settle the arrears to release the vehicle for which the office staff agreed to do so.
As I am planning to settle the amount on or before 5ht of May, 2008, I kindly request to inform your Ooty branch staff to keep it in pending till the above said date and not to threaten by asking the RC book of the vehicle.
Kindly note the audio set worth of rs 8500/- is still in the car which had been fixed by me separately
Anticipating your best cooperation
Thanking you

Kotak Mahindra Bank — Phone Banking

Dear Sir,

I have done a phone banking on 3April 09 ref no [protected]&ref no [protected] still today the amount

as not transfered as per my request when call the coustomer care they keeping giving false reasons

and dates please understand my position. Doing banking in this kind bank is nothing but welcoming

unneccesary risk.i shall wait for reply?

Kotak Mahindra Bank — Regarding account opening

I open my account before 8 months in Kotak Mahindra Bank after submiited of Cheque of Rs 15000,but till date i could not received any documents from bank.So plz send my KIT at my permanent address.My accont 9352/

Kotak Mahindra Bank — against banks


Sir /Madam

My name is Neeraj Kumar and my a/c is in kotak mahindera bank A/C no ([protected]). my concern is that abt Axis bank that I withrwal 3500 on 1st Dec 2011 but i got 1900 Rs. I complained abt this matter but after 7 days i got a revert from Kotak mahindera
that you will not get remain amount because Axis bank dening for it and saying that transction was successful . But i did not get complete bal and after that i talked with kotak mahindera but they are not giving any response abt this matter . Axis bank location where i withdrawl sec.62 rashulpur Nawada NOIDA G.B Nagar (U.P).

Sir now i am very Distrub plz some help me and check all this matter .

Name Neeraj Kumar

a/c no. [protected]

contact no. [protected]

and plz contact me to my no. given above
Dear Mr Kumar,

Our team is re-checking the status of the transaction and will contact you shortly. However, please note that if the transaction has been confirmed as “successful” by Axis Bank, we will be unable to credit any refund to your account. Please also note that publishing sensitive information such as your account number on a public forum such as this may lead to your account security being compromised.

Regards, Kotak Support Team
Dear Mr. Singh,

Apologies for the inconvenience caused to you. We would like to inform you that our Bank official is investigating the matter and assure that you will be in receipt of an email response addressing all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team.

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