[Resolved]  Kotak Mahindra Old Mutual Life Insurance Limited. (Kotak Super Advantage) — Complaint and Clarification Regarding Policy No[protected]

Address:Pune, Maharashtra

I also took kotak Super Advantage plan ,as false commitment given by there representative, if i invest 30000 for 3 years my fund will comes to be 143000 (gauranteed) after 3 years and i can withdrew that amount and if i wish to continue, i don't have to pay any premium till 5th years.

Recently i called Kotak customer care and came to know that this total amount of 200% will recevie on 20 year only, and if i try to withdraw the amout after 3 year's, i will get only 2 year's amount and interest amount and they will deduct my 1st year premium intsallement plus there would be 4% surrender charges. This is a big cheating and scam by the Bank.
Please look into this matter as i have already paid my 3 years instalment and want to withdrew my amount as i have some urgent family need for the money.

My Premium Details:

Policy no: 01931790
Client Id: 53610298

There promises:--
Premium-30, 000 for 3 yrs.
Bonus-200% Gurenteed On your 1st year premium.
Insurance-5 lac.
Medical Claim- 1lac.
Returns-10-12%.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

At the outset, please accept our apologies for the aberration in our service standards that you have faced. Reference to your above complaint we are checking on the same on priority and would coordinate with you directly on the contact details available in our records.

For further queries please feel free to write to us or contact our Client Service Desk on[protected]Toll Free)

Regards Kotak Support Team
I talked to your customer care executive and ther are saying the same thing.

I dont want any benifit from Kotak, just whatever i have given to them need to get back.
Please look into this concern.
I had taken a insurance policy - Kotak Super Advantage (UIN-107L058V01) on 13/04/2010 in my wife name - N.Vijayalaksmi[protected].
As usual, I was also cheated :( and don't want to write more as I've already veryyyy bad impression on Kotak. When i communicated with customer care team, got the same irresponsible answer.
Can anyone confirm, if its possible to get the 1st year premium amount after 5 years locking period?. I'm in Medavakkam - Chennai.
Is there any branch nearby to visit and get more details.
Mail Id : mvmuthu.[protected]@gmail.com.
with Frustration,
Muthu

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