[Resolved] Kotak Mahindra Old Mutual Life Insurance Ltd — NON RECEIPT OF ACCOUNT STATEMENT | |||
Sir,I am holding a a policy (Policy No[protected], Kotak Smart Advantage)from Kotak Mahindra Old mutual life insurance Ltdand about to complete 3 years in AUG 11. I have requested many times for account statement but no action has been taken. Being a defence personnel my corresspondance address keep change. Presently i am posted to such a place where there is no nearby branch of KLI. Thus i am not able to contact nearest branch for changing of address where i can easily approach for receipt of A/C statement. While enquring changing procedure of address they told to fill up a specific form along with a address proof certificate and send it to the following address :- Kotak Mahindra Old mutual life insurance Ltd. Regd offic: 9th floor, Godrej Coliseum, Behind Everard Nagar, Sion (E) Mumbai-400 022. I send all documents through speed post NO. EE[protected]IN on 03 FEB 2011 but no action has been taken yet. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Sir,
Necessary action has been taken by comapny & i am very mich satisfied that prompt action initiated by you.
Thank you vry much.
Necessary action has been taken by comapny & i am very mich satisfied that prompt action initiated by you.
Thank you vry much.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
With reference to your policy 1478531, we would like to confirm that your address in our records was changed on 12th January 2011, and is as follows.
Mr. Ritesh Kumar Singh
230 Airforce Station
Amritsar Cannt
Amritsar
Punjab
We are forwarding the Statement of Account to your mailing address on priority.
We would request you to provide us with your email id for updating the same in our records for further communication. We also tried calling you on your mobile number; however there was no response.
For further queries please feel free to write to us at [protected]@kotak.com or contact our Client Service Desk on[protected]Toll Free).
Regards, Kotak Support Team