[Resolved] Kotak Securities Ltd — Pathetic S/w KEAT PRO X | |||
Dear Mr. MD, Kotak Securities Ltd., Its real shame for your company to have this kind of software for online trading. I lost close 3.5L of money because of your erroneous software. Your Branch people don't have an answer. While writing this mail, my Keat Pro got disconnected. Please get some shame by comparing it with smaller companies. I am withdrawing all my money and will never ever return to Kotak again. Regards, Thota Srikanth Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Investor,
This response is from Kotak Securities. We are extremely sorry for the inconvenience caused to you.
Due to some logistic issue your redemption cheque had come back as undelivered. We have been in touch with Kotak Mutual Fund and have been informed that your cheque will be sent across to a Kotak Securities branch nearest to you in Trichy.
If you have any more queries, please feel free to get in touch with us on our toll free numbers[protected] /[protected]. You can also mail us on service.[protected]@kotak.com.
Regards,
Kotak Securities Ltd.
This response is from Kotak Securities. We are extremely sorry for the inconvenience caused to you.
Due to some logistic issue your redemption cheque had come back as undelivered. We have been in touch with Kotak Mutual Fund and have been informed that your cheque will be sent across to a Kotak Securities branch nearest to you in Trichy.
If you have any more queries, please feel free to get in touch with us on our toll free numbers[protected] /[protected]. You can also mail us on service.[protected]@kotak.com.
Regards,
Kotak Securities Ltd.
Dear Mr. Srikanth,
We regret the inconvenience caused. Kindly share your client id & contact details with us at ks.[protected]@kotak.com so our customer care executive can get in touch with you and address your concern at the earliest.
Regards,
Team Kotak Securities
We regret the inconvenience caused. Kindly share your client id & contact details with us at ks.[protected]@kotak.com so our customer care executive can get in touch with you and address your concern at the earliest.
Regards,
Team Kotak Securities
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+91 6652 9191
+91 6621 6666
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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KOTAK SECURITIES LTD — not refunding money and closing account
client id: BBIT8have submitted all forms to close account on 15/04/2008
still account is not closed and money not refunded
emails are not answered and calls not returned
there is no provision on the web site to contact any responsible senior officer