[Resolved]  Kurlon Mattress — inferior product and bad service

Dear Sir / Madam,

I have purchased apna mattress from Chetna, Goregoan west on 20th feb. The mattress has sagged. Even after repeatedly complaining to the dealer there has been no response. After 3 weeks the company person has come and promised me to replace the mattress in one week.

NO RESPONSE TILL NOW !!!

The dealer has also cheated me as i had asked for sleepwell or godrej mattress and he had given me a kurlon mattress by telling its a big brand and good service... is this a big brand or good service ?????

Can you suggest me how to proceed for filing a case against this dealer and kurlon company...

Thanks,
Pooja
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Kurlon is a good brand, but Apna is the lowest-end range; so the quality will of course not be up to the mark.
Still, it should not sag within weeks...but maybe you should ask to pay extra for a more better one. Good luck.

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