[Resolved]  Kurlon/Sofa-cum-bad — Damaged Sofa-cum-bed

I had purchased sofa-cum-bed (FU0107) from Total Mall Madiwala, Bangalore on 14 Feb 2009.

The springs of this sofa-cum-bed became loose after 4 months o[censored]sages. i contacted customer case in Totals mall the one person visited my place and taken some snaps in September 09. He sent the details of my complains to Kurlon but No action was taken by Kurlon people.

I am following up with them since then and i have got no reply till now.

Details:
Contact number [protected].
Bill Date [protected].
Bill Number [protected].

I am not sure what kind of process Kurlon is following.
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Aug 14, 2020
Complaint marked as Resolved 
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Kurlon is pathetic. Try Sleepwell flexi puf gold plus. It's much better.
I purchased parry ware bath room fitting during during 2007 with ten year warranty. when i made a complaint to attend a repair, the service representative is charging service charge as well as the cost of components .it is not clear what is the meaning of warranty. Ref : Frindly services ( authorised service representative of Parryware/Roca products) Bill no. 4447 of 26/11/2010 and bill no; 10356 of 26/11/2010.

From : neelamegam 08 @yahoo.com - mobile no: [protected]

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