[Resolved] Lenovo — Not registering my complaint still warranty period | |
MODEL SL NO.3000 H SL NO.88233 AQ-L 907862 LENOVO COMPUTER iHAVE PURCHASED THE ABOVE DESK TOP FROM DIGIMATICS LTD,ANSAL CHAMBER I, BIKAJICAMA PLACE, NEWDELHI ON 06.02.2007 VIDE INVOICE NO.DIPL/433/06-07. NOW THE WARRANTY PERIOD. IAM NOT IN A POSITION TO PLAY DVD BECAUSE I HOPE THE CDROM IS NOT WORKING. AS PER YOUR BOOK LET I CALLED NOW THREE TIMES ABOUT THIS DEFAULT. THE NUMBER IS[protected]. bUT THE REPLY AT YOUR END IS THAT WARRANTY PERIOD IS OVER AS PER YOUR RECORDS AND NOT IN A POSITION TO REGISTER MY COMPLAINT. TODAY 28.12.2007 WITH MY TIGHT SCHEDULE I CALLED THE ABOVE NUMER AT 7.40.PM AGAIN AND AS USUAL THEY TRANSFER THE CALL TO THE SERVICE SECTION. THERE YOUR SERVICE PERSON INTRODUCED THAT HE IS MR. SIVAM. I TOLD HIM THE DEFECT OF MY COMPUTER AND AGAIN THE SAME REPLY THAT THE WARRANT OVER AND NOT IN A POSITION TO REGISTER MY COMPLAINT. iT IS HORRIBLE. I PURCHAS3ED THE COMPUTER FROM THE ABOVE DEALER AND THE ORIGINAL INVOICE WITH ME. yOU CONTACT YOUR DEALER AND CLARIFY IT. i TOLD HIM THAT WE PURCHASED ON 06.02.2007 AND WE DONT KNOW YOUR RECORD .hE THEN VIROCIALLY AND IN ANGRY REPLIED THAT I HAVE TO SEND THE BILL COPY TO THE EMAIL ADDRESS [protected]@LENOVO WARRANTY .CO.IN. wHY ISHOULD SCAN AND SEND THE BILLCOPY TO YOU. WHAT FAULT IHAD DONE.i PURCHASED LENOVA COMPUTER. THAT IS MY FAULT. sO KINDLY RECTIFY MY COMPLAINT IMMEDIATELY.WHENEVER YOUR SERVICE ENGINNER COME TO MY HOUSE ,I PRODUCE THE ORIGINAL BILL DATED 06.02.2007. ONE THING FOR YOUR IMPORTANCE IS THAT I PURCHASED IT ONLY FOR GETTING IMMEDIATE AFTER SALES SERVICE, BUT AFTER 4 DAYS ,DAILY COMPLAINING AND NOBODY IS ATTTENDING OR REGISTERING MY COMPLAINT AS ITIS WITH IN THE GUARANTEE PERIOD. MATTER URGENT ,OTHER WISE I WILL TAKE FURTHUR MEASURES IMMEDIATELY.i PURCHASED IT ON 06.02.2007 AND ORIGINAL BILL IS WITH ME. I DONT KNOW WHAT YOUR RECORD . sO TAKE IMMEDIATE STEPS URGENTLY. MY NAME: VINOD ADDRESS: B-8,6065, VASANT KUNJ, NEWDELHI MOBILE NO. [protected] TEL NO. R[protected] OFFICE[protected] EMAIL ADDRESS: [protected]@yahoo.co.in AFTER SENDING EMAIL ,AGAIN THE COMPANY NOT ACKNOWLEDGING MY COMPLAINT STATING THAT THEY WANT THE SCANNED COPY OF THE BILL, THEN ONLY ATTEND THE COMPLAINT. wHY I SHOULD SEND IT. I HAVE PURCHASED FROM THE COMPANY DISTRIBUTOR AND CHECK IT UP WITH THEM. NOW AFTER THE COMPLAINT 5 DAYS ELAPSED. I WANT TO COMPLAINT IT IN CONSUMER COURT IMMEDIATELY. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
49 Comments | |
Comments
i purchased lenovo G[protected] S/n cb08990024 laptop on 9th september 2011, i am facing problem in the keyboard of the laptop, at the time of starting the laptop is alarming constantly for 10 - 15 minutes and there are some more problems in the keyboard.I went for the complain to the showroom with the bill in which clearly written that warranty is till 9th sep but they said warranty was expired on 3rd august, so they refused to correct the keybord.They asked me to check the warranty date at support.lenovo.com but there as well showing that warranty was till 3rd of aug. So please suggest me what to do..?
name-mohit mahajan
mobile number-[protected]
email id-shomumahajan2gmail.com
name-mohit mahajan
mobile number-[protected]
email id-shomumahajan2gmail.com
my complane no. [protected] to not working my computer hellp not bilaspur custermercare my neme is ram prakash singh, korba
if not repair my computer to than go court
my mobile no. [protected]
Dear sir
i ved prakash pandey say that my leptop
lenovo -G570, searial no-cb08789175
MO-cb01080635
model name-20079
my laptop not on any time and battary bacup very poor
so please help me.
Thnx & Reg.
ved prakash pandey
gokul krishna ashram road
near- four star cinema hall
prunea, bihar, pin -854301
mob, no- [protected]
i ved prakash pandey say that my leptop
lenovo -G570, searial no-cb08789175
MO-cb01080635
model name-20079
my laptop not on any time and battary bacup very poor
so please help me.
Thnx & Reg.
ved prakash pandey
gokul krishna ashram road
near- four star cinema hall
prunea, bihar, pin -854301
mob, no- [protected]
sir,
i have purchased a lenevo laptop (idea pad) this year in feb, many problem facing regading laptop :
1.
my keyboard of lenevo (idea pad) is not working.
2.
touch mouse is not properly working.
I want to register my complain and want a appropriate solution as soon as possible.pls give me the benefit of my LENOVO WARANTY PERIOD
My Mobile No 1. [protected]
2. [protected], kharagpur, keshiary
email id: [protected]@gmail.com
i have purchased a lenevo laptop (idea pad) this year in feb, many problem facing regading laptop :
1.
my keyboard of lenevo (idea pad) is not working.
2.
touch mouse is not properly working.
I want to register my complain and want a appropriate solution as soon as possible.pls give me the benefit of my LENOVO WARANTY PERIOD
My Mobile No 1. [protected]
2. [protected], kharagpur, keshiary
email id: [protected]@gmail.com
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Serial No:ESO6295459
MO:R39X20626901
Modem S. N. :8M03502A2250249
Mother Board:57122716
Contact Number:[protected], [protected]